Our policies and procedures

Kent Community Health NHS Foundation Trust aims to ensure that its policies and practice development meet the needs of all staff and service users, and that they do not disadvantage any groups or individuals.

Equality Analysis (EA) provides a systematic way to ensure legal obligations are met and are a practical way of examining new and existing policies and practices to determine what effect they may have on equality for those affected by the outcomes.

Our policies and procedures are regularly reviewed.

Policies and procedures can be accessed by making an FOI request.

Freedom of Information Act Lead
The Oast
Unit D, Hermitage Court
Hermitage Lane
Barming
Maidstone
ME16 9NT

Or kcht.foi@nhs.net

Our policies

Customer care policy

Equality and diversity policy

Mortality review policy

Privacy notice


Charging regime

SARs are requests made by an individual or an individual’s representative for copies of health records, under the Data Protection Act 1998 or, if the individual is deceased, under the Access to Health Records Act 1990.

Under the Data Protection Act 1998 and Access to Health Records Act 1990, the trust can charge up to £50 for the disclosure of health records. The trust has a fixed charging structure, based upon the specific issues faced by each case. This has been designed to cover the cost of processing time, clinician time, photocopying costs, postage and retrieval from archive, if necessary.