Access to information

As a member of the public, you have the right to know how public services, such as the NHS, make their operational decisions and how public money is used.

We provide a great deal of information about us on our website. Our freedom of information section sets out your rights to ask for information and how to go about it.

The data protection section explains how we keep your personal details confidential and secure. It also explains how you can apply for access to your records.

Data protection

Kent Community Health NHS Foundation Trust (KCHFT) needs to collect and use information about people to provide a healthcare service.  Information is held on past, current, and prospective patients, employees, clients/customers, suppliers, and others with whom we communicate.  KCHFT holds and records personal confidential data for a variety of reasons e.g. looking after the health of the general public, managing and planning services and helping staff review the care that they provide to improve services.  All staff must handle this information properly no matter how it is collected, recorded, used, or disseminated: on paper, in a computer, or recorded in other ways.

Article 5(1) of the General Data Protection Regulation provides a framework to ensure that this data is handled safely and securely and in accordance with the six Data Protection Principles which states that all personal data should be:

1a) Fairly and Lawfully Processed

1b) collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes

1c) adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed

1d) accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay All reasonable steps should be taken to ensure that data held is accurate and up to date. For example a change of address or telephone number etc.

1e) kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) subject to implementation of the appropriate technical and organisational measures required by this Regulation in order to safeguard the rights and freedoms of the data subject (‘storage limitation’);

1f) processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures (‘integrity and confidentiality’).

To find out what happens to personal information held about you please see our leaflet.

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