Freedom of information

The Freedom of Information (FOI) Act 2000 came into force on 1 January 2005. It gives you the right to access all types of information held by Kent Community Health NHS Foundation Trust.

The act recognises that, as a member of the public, you have the right to know how public services, such as the NHS, make their operational decisions and how public money is used. It gives anyone a general right to request access to see official information held by public authorities, such as Kent Community Health NHS Foundation Trust. Visit the Information Commissioner’s Office website for more information.

The act reflects a national policy to shift from a culture of confidentiality to one of openness, where information is routinely available, subject to certain exemptions, to anyone who wishes to see it.

How do I make a request for information?

A great deal of information is held in the publication scheme, so this should be your first port of call when seeking information. This information can be downloaded and printed via your computer for free. However, if you are unable to find what you are looking for on the publication scheme, please put in a request to:

Freedom of Information Act Lead
The Oast
Unit D, Hermitage Court
Hermitage Lane
Barming
Maidstone
ME16 9NT

01622 211900
kcht.foi@nhs.net

The request must state a valid postal or email address for the person applying for the information and details of what information is required.

If you are seeking access to your personal information and/or medical records, please read our what happens to personal information held about you leaflet.

What will we do when we receive your request?

We will acknowledge your request and inform you if we need further information to identify and locate the information you have requested.

How long will it take?

We are obliged to comply with our FOI Act obligations promptly and within 20 working days, following the date that we receive your request.

If we need to ask you for clarification of the request, the 20-working day period does not start until that is received.

How much will it cost to make a request?

A lot of information may be supplied for free. However, sometimes you may have to pay a fee, either to cover administration costs or to pay photocopying or postage costs or because of the expense involved in finding and supplying the information.

You will be told in advance if a fee will apply and you twill have time to consider whether you would like to continue with your request.

Trust copyright

You may re-use this document/publication (not including logos) for free in any format or medium. You must re-use it accurately and not in a misleading context. The material, in part or whole, must be acknowledged as Kent Community Health NHS Foundation Trust copyright and you must give the title of the source document/publication.

Where we have identified any third party copyright material you will need to obtain permission from the copyright holders concerned.

Any enquiries about this document/publication should be sent to us at:

Freedom of Information Act Lead
The Oast
Unit D, Hermitage Court
Hermitage Lane
Barming
Maidstone
ME16 9NT

01622 211900
kcht.foi@nhs.net

Complaints and review process

If you think that the Kent Community Health NHS Foundation Trust has not supplied you with information in accordance with the Freedom of Information Act (FOI) or the Environmental Information Regulations 2004 (EIR) and wish to make a complaint or request a review about:

  • a refusal of a request for information under FOI Act or EIR
  • dissatisfaction with a response to a request
  • non -ompliance with the scheme
  • the trust’s FOI and EIR policy.

Please contact:

Freedom of Information Act Lead
The Oast
Unit D, Hermitage Court
Hermitage Lane
Barming
Maidstone
ME16 9NT

01622 211900
kcht.foi@nhs.net

 

kcht.foi@nhs.net

What we will do

We will acknowledge the complaint within two working days and review the procedure and the handling of the request in conjunction with the FOI Act and EIR. The re-evaluation will be carried out by members of staff more senior than the staff member who dealt with the original request for information.

The senior staff member will be independent, in that they will have not been involved in the original request for information.

A fresh decision will be made on consideration of all the factors relevant to the issue. A one-stage review should be completed in 20 working days. In exceptional cases, it may be appropriate to take longer but even in those cases it should not exceed 40 working days.

If you are dissatisfied with the outcome of the re-evaluation you have the right to refer your complaint to the Information Commissioner at:

Information Commissioner’s Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF.

08456 30 60 60

Privacy Impact Assessments (PIA)

Privacy by design is an approach to projects that promotes privacy and data protection compliance from the start.

Although this approach is not a requirement of the Data Protection Act, it helps Kent Community Health NHS Foundation Trust (KCHFT) to comply with its obligations under the legislation.

Latest FOI requests

For any older requests please use the site search.