The Freedom of Information (FOI) Act 2000 recognises that, as a member of the public, you have the right to know how public services, such as the NHS, make their operational decisions and how public money is used. It gives anyone a general right to request access to see official information held by public authorities, such as Kent Community Health NHS Foundation Trust.
Ipsos Mori carried out research on behalf of the Ministry of Justice in 2012 that found the mean cost of fulfilling an FOI was £184 – Updated to 2024 staff costs, that’s £234 per request. If an FOI request was sent to all 215 UK trusts, it would cost the NHS £50,310. We publish a lot of information in our publication scheme so please check there first before submitting a freedom of information request.
When you make a Freedom of Information request Kent Community Health NHS Foundation Trust will process your information in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. The trust will use your data in order to respond to your FOI request as we have a legal duty to do so under Article 6(1)(c) of GDPR. For further information please see our Privacy page on the website.
Re-use of information
Any information we provide following your request under the Freedom of Information Act will not confer an automatic right for you to re-use that information, for example, to
If you wish to re-use the information that we provide and you do not specify this in your initial application for information then you must make a further request for its re‑use as
FOI requests
A great deal of information is held in the publication scheme, so this should be your first port of call when seeking information. This information can be downloaded and printed via your computer for free. However, if you are unable to find what you are looking for on the publication scheme, please put in a request to:
Freedom of Information Act Lead
Trinity House, 110-120 Upper Pemberton
Eureka Park
Kennington
Ashford
Kent TN25 4AZ
01233 667700
kcht.foi@nhs.net
The request must state a valid postal or email address for the person applying for the information and details of what information is required.
If you are seeking access to your personal information and/or medical records, please read our patient leaflet – what happens to personal information held about you?
A great deal of information is held in the publication scheme, so this should be your first port of call when seeking information. This information can be downloaded and printed via your computer for free. However, if you are unable to find what you are looking for on the publication scheme, please put in a request to:
Freedom of Information Act
Trinity House, 110-120 Upper Pemberton
Eureka Park
Kennington, Ashford
Kent TN25 4AZ
01233 667700
kcht.foi@nhs.net
The request must state a valid postal or email address for the person applying for the information and details of what information is required.
If you are seeking access to your personal information and/or medical records, please read our patient leaflet – what happens to personal information held about you?
We are obliged to comply with our FOI Act obligations promptly and within 20 working days, following the date that we receive your request.
If we need to ask you for clarification of the request, the 20-working day period does not start until that is received.
As a general rule, a copy of anything listed in the publication scheme is available for free. If the information is not routinely published but won’t take long to find, then it will be provided for free.
If it will take considerable time to gather and provide the information, then a moderate fee may be charged.
We will let you know about a charge as soon as possible If a charge is payable we will wait for your payment before sending you the information. Charges will always be in line with government regulations.
You may re-use this document/publication (not including logos) for free in any format or medium.
You must re-use it accurately and not in a misleading context. The material, in part or whole, must be acknowledged as Kent Community Health NHS Foundation Trust copyright and you must give the title of the source document/publication.
Where we have identified any third party copyright material you will need to obtain permission from the copyright holders concerned.
Any enquiries about this document/publication should be sent to us at:
Freedom of Information Act Lead
Trinity House, 110-120 Upper Pemberton
Eureka Park
Kennington
Ashford
Kent TN25 4AZ
01233 667700
kcht.foi@nhs.net
The FOI Act provides a statutory right of access to all recorded information that we hold. However, some information may be subject to certain exemptions to disclosure. We have a duty to tell you if we have withheld information and which of the FOI Act’s 23 exemptions was used as a justification.
The FOI Act covers non-personal information. If your request for information is about individuals, this is covered by the Data Protection Act 2018. For access to this kind of information, you should make a subject access request under the Data Protection Act 2018. Please see “Other useful contacts” below.
If you think that the Kent Community Health NHS Foundation Trust has not supplied you with information in accordance with the Freedom of Information Act (FOI) or the Environmental Information Regulations 2015 (EIR) and wish to make a complaint or request a review about:
- a refusal of a request for information under FOI Act or EIR
- dissatisfaction with a response to a request
- non-compliance with the scheme
- the trust’s FOI and EIR policy.
Please contact: Freedom of Information Act Lead, Trinity House, 110-120 Upper Pemberton, Eureka Park, Kennington, Ashford, Kent TN25 4AZ, 01233 667700, kcht.foi@nhs.net.
If you are dissatisfied with the outcome of the re-evaluation, you have the right to refer your complaint to the Information Commissioners Office at: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, 01625 545700 or 0303 123 1113, www.ico.org.uk.
Other useful contacts
For access to health records please contact:
Information Governance SARS Team
Kent Community Health NHS Foundation Trust
Trinity House, 110-120 Upper Pemberton
Eureka Park
Kennington,
Kent TN25 4AZ
0300 123 2079
kentchft.sar@nhs.net
Data Protection Impact Assessments
Data Protection Impact Assessments (DPIA) are an approach to projects that promotes privacy and data protection compliance from the start. NHS guidance and best practice indicates that a data protection impact assessment is completed for projects to help identify and minimise any data protection risks. It is also a legal requirement under the General Data Protection Regulation to conduct an impact assessment for any high risk projects relating to data protection.
FOI disclosure log
The information provided within these responses is correct as at the date of disclosure and continues to be protected by copyright. You are free to use it for your own purposes, including for private study and non-commercial research, and for any other purpose authorised by an exception in current copyright law.
If you wish to use this information for commercial purposes then, in accordance with the Regulations on the Re-use of Public Sector Information 2015, you must first ask our permission. Such re-use may or may not involve the granting of a licence and the application of a fee.
Search old FOI requests
Search to see if the information you are looking for already exists. The search browses the whole website, if you enter FOI first and then keyword(s) it will only search the FOI requests.
FOIs per month
To view older FOI responses, please use the site search at the top of the page and search for the topic you are interested in, for example car parking or temporary staff.
FOI compliance statistics
- FOI compliance report 2026/27
- FOI compliance report 2025/26
- FOI compliance report 2024/25
- FOI compliance report 2023/24
- FOI compliance report 2022/23
- FOI compliance report 2021/22
- FOI annual compliance report 2020/21
- FOI compliance report 2019/20
- FOI annual compliance report 2018/19
- FOI annual compliance report 2017/18