Your feedback

We would like to know about your experience of using our healthcare services.

Some services and reception areas now have iPads with a choice of short surveys for you to give us your feedback.

You can also complete a survey online by clicking on the service name you have used in the drop down list below. In most instances, once you have opened the survey, it will ask you to select the service name and the district you were seen in (please note that online feedback is completely anonymous).

There are other ways to give your feedback too, for example NHS Choices, Healthwatch and Patient Opinion. You will find links for these further below.

Please select a service from the drop down list below.

 

Tell us your story

If you have a story to tell about your experience of using our service please contact us. We want to hear from you, so that your story can be used to help us to understand our patients’ and carers’ perspective of health care.

Patient/carer stories may occasionally be shared with the Trust’s Board, but only with your permission. If your story is told to the Board you will be invited to come along too. Please email kentchft.patientexperience@nhs.net.

Are you a carer?

Please give us your feedback by clicking on the survey below:

If you would prefer a response, or feel you need to raise a concern or make a complaint please call our Patient Advice and Liaison Service (PALS) on 0300 123 1807 or email kentchft.PALS@nhs.net.

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