To respond to the challenges we face, KCHFT’s mission, vision, goals and priorities were refreshed in September 2017.
Vision
Our vision is a community that supports each other to live well.
Mission
Our mission is to empower adults and children to live well, be the best employer and work with our partners as one.
Goals
Our goals are:
- Prevent ill health
- Deliver high-quality care at home and in the community
- Integrate services
- Develop sustainable services.
Our strategy
KCHFT’s We care strategy for 2023 to 2028 will help us make the biggest breakthroughs in patient care and people’s working lives.
It includes four big ambitions:
- Putting communities first: Everyone has the same chance to lead a healthy life, no matter who they are, or where they live
- Better patient experience: Our conversations focus on what matters to the patient, so they get the right care, in the right place
- A great place to work: Our colleagues are valued, feel heard and make changes easily to deliver better care
- Sustainable care: We will live within our means to deliver outstanding care, in the right buildings, supported by technology, and reduce our carbon footprint.
People strategy
We want to work with our patients, carers, communities, partners and staff to continue to offer more innovative, community-based services. Our strategic direction sets out our high level direction. The strategy is our map for the route ahead to make sure we stay strong in terms of the clinical services we offer, the money we have to run those services and how we can best support you.
The goals in our strategy are supported by our solutions and operating models.
Quality strategy
Our quality strategy 2021/22 to 2024/25 explains how we are delivering the quadruple aim of enhancing patient experience, improving population health, improving staff experience at work and reducing costs by increasing value for money and efficiency.
Our objectives for the next three years are to:
- focus on continuous improvement
- improve patient and carer experience
- make sure information drives continual quality improvement
- reduce health Inequalities
- promote effective use of resources
- prioritise patient safety
- promote positive staff experience
- and promote clinical professional leadership.
Sustainability strategy - bold visions for a healthier planet
Taking decisions today to safeguard tomorrow for all our communities – it sounds like a bold statement, because it is.
But that’s our vision for environmental sustainability. We are investing in the health and resilience of our communities, as well as our planet, and our sustainability strategy strengthens our commitment:
Consistent with our trust goals and values, we have targeted five key areas for further assessment and actions to support a holistic approach to sustainability across the trust:
- Journeys: By reducing non-essential travel and promoting sustainable transportation, we will contribute to cleaner air and healthier journeys.
- The built environment: By managing and designing our buildings responsibly, we will create healthier spaces for our patients and staff without reliance on burning fossil fuels.
- Supply: By sourcing products locally and supporting our suppliers and service providers to operate more sustainably, we will strengthen the resilience and economies of our communities.
- Wildlife and biodiversity: By caring for our wildlife and investing in our outdoor spaces, we will develop beautiful and healthy spaces for our patients, staff and communities to recover, work and live in.
- Our people: By supporting and empowering our amazing workforce, we will identify opportunities for beneficial change and build a culture of sustainability.
Digital strategy
Across the NHS, the COVID-pandemic taught us we need to go further faster using digital technology to transform and improve care for patients.
Our three-year strategy sets out seven ambitions for the future. These are:
- Clinical and care – adopting a user-first approach to create simple, efficient and user-friendly digital solutions.
- Digital and inclusion –designing digitally inclusive services so staff and patients can access digital solutions when and where they need to.
- Digital innovation – supporting digital innovation that benefits patient care and service delivery
- Integration – working closely with other trusts and partners to introduce systems that can more easily ‘talk’ to each other, allowing patient information to flow across care settings.
- Professional IT – using best practice to inform our approach to implement and support digital solutions and technology that makes a tangible, positive difference to the experiences of staff and patients.
- Security – making digital solutions and technologies secure from threats.
- Technology – adopting an ‘internet-first’ approach; where possible, digital service design options will be cloud-based.
Nobody left behind - Our people, equity, diversity and inclusion strategy
In developing Nobody left behind – our people, equity, diversity and inclusion (EDI) strategy, the question we have all had to ask ourselves was simple, even if the answer is far from a simple one and a journey we need to take.
How do we make all our colleagues feel safe and empowered to bring their full selves and potential to work?
At Kent Community Health NHS Foundation Trust (KCHFT) we know a motivated, inclusive and valued workforce helps deliver high-quality patient care, increased patient satisfaction and better patient safety. It also leads to more innovation across our organisation and helps us to continually improve.
Inclusive organisations get the best from their people and in turn benefit from creative and high-performing teams. Our workforce should reflect the communities we serve and as we provide services in east London, East Sussex and in Kent and Medway, we are fortunate to have a diverse population.
So, this strategy sets out our commitment, building on what we have already achieved, to help make KCHFT the best employer for our people with equal access to career opportunities and fair treatment in the workplace.