Our strategy

To respond to the challenges we face, KCHFT’s mission, vision, goals and priorities were refreshed in September 2017.


Our vision is a community that supports each other to live well.


Our mission is to empower adults and children to live well, be the best employer and work with our partners as one.


Our goals are:

  • Prevent ill health
  • Deliver high-quality care at home and in the community
  • Integrate services
  • Develop sustainable services.


Our priorities for 2018/19: Workforce, IT, local care and quality improvement

Workforce – our staff are our biggest asset and we’ll be focusing on providing colleagues with more development opportunities and working hard to retain our staff. This will include a drive to improve staff health and wellbeing, creating new roles and looking at what more we can do to support staff in the first year of joining us.

IT – we will be working hard to introduce a faster, more user-friendly IT system that has better connectivity with partner systems, such as those used by GPs and social care.  This work is part of national plans to deliver a new health and social care network (HSCN) to help us access and share information more reliably, flexibly and efficiently. This will feed into the development of the Sustainability and Transformation Partnership’s plan to deliver a Kent Care Record.

Local care – our focus is on working with our partners to achieve fully functional multi-disciplinary teams of health and social care professionals so more people can be treated in their own home, where they want to be.

Quality improvement – we will be placing an increased focus on quality improvement. This is about empowering us all – healthcare professionals, patients, families, carers – to make continuous changes that will lead to better patient health, better care and better professional development.

People strategy

We want to work with our patients, carers, communities, partners and staff to continue to offer more innovative, community-based services.

Our strategic direction sets out our high level direction. The strategy is our map for the route ahead to make sure we stay strong in terms of the clinical services we offer, the money we have to run those services and how we can best support you.

The goals in our strategy are supported by our solutions and operating models.

Quality strategy

Our quality strategy 2017 to 2020 explains how we are delivering the quadruple aim of enhancing patient experience, improving population health, improving staff experience at work and reducing costs by increasing value for money and efficiency.

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