Victoria Memorial Hospital, Deal

A community hospital that offers minor injuries services and in-patient care on the Elizabeth ward, with 26 beds.

Victoria Memorial Hospital

01304 865400 (reception) or 01304 865420 (MIU)

London Road, Deal, Kent, CT14 9UA

Reception: Monday to Friday, excluding bank holidays, 8am to 4.30pm (closed 12.30 to 1.30pm)

Ward visiting hours: 3 to 5pm and 7 to 8pm
MIU: 8am to 8pm, every day of the year

X-ray: Monday to Friday, 9am to 5pm (closed 1 to 1.30pm and bank holidays).
Phlebotomy: Monday to Friday, 7am to 2.30pm.

Who we are

The team consists of registered nurses, rehabilitation assistants, health care assistants, physiotherapists, occupational therapists, a care manager, visiting medical officer and medical consultants.

What we do

We run the 26-bed Elizabeth Ward which provides intermediate care, palliative care and continuing care. The ward has protected meal times for patients, so visitors are encouraged to avoid visiting during these.

There is also a minor injury unit, an x-ray department and appointment-only blood tests in the phlebotomy department.

Outpatient services, run by East Kent Hospitals NHS Foundation Trust (EKHFTs) moved to Buckland hospital in 2015. However, there are some services running from Deal hospital including EKHFT’s Rheumatology Consultant Service, twice weekly, an ENT clinic run by a local GP and other voluntary services.

There are also outpatient consultations with visiting consultants in all major specialities, such as child heath, dental services, therapy and rehabilitation services plus other out-of-hours services. IC24 runs a GP out-of-hours services in the mornings, at weekends and bank holidays.

How do you use this service?

You need to be referred by a GP or healthcare professional for inpatient and outpatients services. You can self-refer to the minor injury unit.

Parking and facilities at the hospital

Free parking is available at the hospital for visitors.

There is a vending machine and League of Friends shop in the hospital.

Your comments

February 2018

I think all the staff do a wonderful job.

January 2018

The care I received was first class from everybody. Thank you all.

January 2018

My stay here has been perfection. I could not have asked for more.

December 2017

I do not feel you could improve. Everything is excellent.

December 2017

I have been well looked after. The staff are very pleasant and helpful. The food is excellent.

November 2017

Staff are nice, food excellent (done a very good job in catering for my special diet).

November 2017

Staff are lovely, they treat everyone with a smile, nothing is too much trouble. The food is really lovely. Its always clean and tidy. Its like a good hotel.

October 2017

Staff are kind and patient.

September 2017

The staff are professional but friendly. The ward is bright and cheerful.

September 2017

Personal, friendly and caring.

August 2017

I was really satisfied with the standard of nursing and the efforts of support staff (tea, cleaning, meals, etc) and the physios.

August 2017

Nurses and medical staff extremely tolerant, kind, gentle, helpful and understanding.

July 2017

Staff very kind and everything so clean, spotless. Enjoyed the experience.

July 2017

The care and attention I received were second to none. The staff were caring, efficient and very kind.

June 2017

Everyone has been so kind and supportive and the level of care is excellent.

June 2017

The staff are very professional, dedicated and caring. Their positive attitude to patient care provides a first class environment.

May 2017

The care and attention is absolute. The friendliness is one would hope for.

April 2017

They have looked after myself and I was very pleased. I would recommend them.

March 2017

My experience here has been extremely positive. The nurses and in particular the HCA's have been a breath of fresh air. Kind, considerate, encouraging, having a sense of humour - all bringing positivity.

March 2017

All staff extremely helpful. Cannot fault the treatment and care, respect, privacy and teamwork of the staff. All my needs and requests have been fulfilled. Clean environment and organisation of the hospital.

February 2017

I am quite comfortable here and well looked after.

February 2017

Really enjoyed stay at Victoria Hospital Deal; no complaints, standard of care very good.

December 2016

The staff are so kind and you are well looked after.

November 2016

During the past six weeks I have received consistent care and understanding of my problems. I have been encouraged to overcome difficulties and as a result, I have made considerable progress enabling me to go home.

November 2016

I feel I I am very well looked after.

October 2016

Very happy with the care my husband is receiving.

September 2016

Staff excellent, kind, hardworking and very helpful.

July 2016

Very pleased with the care and friendly support provided by the staff - thank you.

June 2016

Lovely, friendly, marvellous. Good food, spotlessly clean.

June 2016

All the people who work on the ward give their 100% +. A happy bunch, always a kind word, plenty of caring, always helpful. Best hospital ever and Elizabeth Ward is well the best and sunny natured ward I've ever known.

May 2016

The staff are fantastic; they work hard and are never inpatient.

April 2016

A constant caring and friendly attitude.

Jan-16

All the staff have been extremely friendly and helpful in all ways and at all times. It's been a happy experience getting to know them all.

Jan-16

The care is second to none. I am treated as a named person, not a patient on a list. Everyone, from the cleaners up, has played a part in my recovery.