Pulmonary Rehabilitation Service

Staff are appraochable, very reassuring with exercises and breathing technique. Most of all they made me feel valued.

Instructors cheerful, helped you understand your condition and what you could do to help yourself.

Very helpful staff making you feel relaxed about what you are looking to do to improve your general health.

Well organised informative relaxed / friendly, very knowledgeable leader (Raj). Professional in every respect.

It gave me the motivation to be more active and meet people.

Lots of questions answered by staff. Very helpful and explained everything.

Excellent information and education. Very friendly staff and encouraging. Individual goals, attention where necessary. Group social, dynamic - excellent.

Staff were very helpful and helped me through the experience.

The Support from Sam and Kelly has been excellent. The sessions are consitent and educational. I feel a real benefit from attending.

Taught me how to control my breathing; made a lot of difference with the way I breathe.

Both Kelly and Sam are very competent and this comes over in all the sessions. My fitness has noticeably improved.

Learning different ways to manage COPD . Group participation was helpful.

Care of us as individuals was excellent. Encouragement excellent. Achieving goals, never imagined - excellent, thank you.

How at ease I felt and able to talk open and honestly knowing that it was confidential.

Found exercises quite easy to do. Teachers very pleasant and helpful.

Worthwhile, well structured, positive and enjoyable.

Sam and Kelly very friendly and everything was a good experience.

Reassuring at all times made me feel very welcome and praised at each milestone achieved.

Professional Service. Gave me confidence that I could manage my COPD.

Jennifer and Leanne were very welcoming and gave a lot of support and encouragement.

Absolutely professional with a relaxed atmosphere and staff very informative.

The team were extremely caring and explained all what we needed to do and made me feel at ease.

I found the staff very friendly, understanding and helpful.

I could not have hoped for a more pleasant, caring or efficient running of the course.

Very understanding, professional, full of information.

Always met with enthusiasm. Well organised, personalised attention. Hygiene of a high standard.

I found the ladies running this service were extremely helpful, kind and considerate.

Informative relevant health talks. Especially about anxiety and airway clearing. Exercises were good and I can continue at home.

Friendly, found out how to deal with many things, easy to contact if needed.

Everything explained so clearly and at the end of a phone if you need more help.

The instructors were very helpful and encouraging. Things were explained in a way that was easy to understand.

Kind, caring and encouraging physios.

Made you feel very welcome. Very instructive and very helpful.

Kate and Paul where excellent and couldn't do enough. Tailored program for my specific nee,d very helpful and friendly.

Staff are friendly and welcoming and everything is explained clearly.

Compassionate staff gave easy to understand instructions and reasoning.

iIfound the staff very helpful and kind to my needs. Imformation given was very good and made me understand my issues.

Only too willing to help and advise, very encouraging team members.

Throughout the course everything was explained to us in a very professional way.

Sam and Kelly have been very supportive and motivational.

The course has given me so much confidence in pushing myself and coping with my condition.

Staff very understanding, caring. It is a very informative course. Leant a lot about my condition.

Feel better in myself. Raj and Smig motivated me and were caring. Beneficial programme.

Friendly and informative.

Excellent service, very helpful, positive and encouraging.

Team, very good; explained everything and gave us time to ask questions.

Informative and incredibly supportive at every session.

I was supported well over the course both in house and over the phone. Treated with kindness and respect.

Everyone had time for you, to what you needed in your own time.

Health improved. Very friendly people. Lots of exercise and felt good afterwards.

Staff here very attentive and helpful at all times.

The team of Sam and Kelly are wonderful and an asset to the NHS.

Excellent. I've had a life changing improvement in my fatigue and post exercise fatigue. Raj and Smig were wonderful professional and patient with me.

The staff were very supportive the course was very educational. Was good fun and will help me manage my health with confidence.

I found the talks particularly useful. Having some reassurances from staff.

Professionalism of staff, very knowledgeable and caring.

The first lady I saw (Rebecca) was very understanding and listened to my concerns. Marie has continued this and has been very supportive over the weeks.

Staff very helpful and understanding. Good Knowledge.

Very explainitory and the exercises made me feel better. Paul and Kate who took the sessions were very understanding.

Excellent, really helpful, lovely and friendly, good tips and advice. Helped my confidence.

Found the staff so helpful, nothing to much trouble, very hands on.

The respiratory physio were very friendly and helpful, also very knowledgeable about this condition.

I learnt a lot and my confidence is much improved.

The service Sam and Kelly provide is outstanding.

Staff were attentive and helpful, the sessions were prompt and the environment was spacious and airy. Talks were interesting and useful.

I liked the exercises and they were explained to me in good details. The ladies were very kind and very helpful.

Taught me how to manage my condition better and gave me motivation to try harder.

The course was informative and helped me understand more about my condition. It also helped me to exercise to a level right for me.

Kate and Paul were very good at explaining and showing us the different apparatus.

The programme has given lots of useful information to manage my condition.

I found the specialists to be very good at there jobs. They were very patient with me.

Very professional, helpful staff and very informative, plus the course encourages better personal performance.

Great opportunity, friendly, enjoyable, educational and positive outcome for me to carry on with other events.

Very informative course. It has given me lots of confidence to exercise and manage the condition.

Well organised group. Staff compassionate and helpful.

The class was very informative it gave me reassurance, and I learned how to get on with my life .

It’s the best course, informative, staff are very good friendly and helpful.

Staff showed real and individual concern that attendees got what was best for their individual needs from the course.

Staff were very friendly, make you feel relaxed and safe.

All staff were very concerned with course participants wellbeing. Always happy and positive and helpful.

Raj and Smig were fully approachable , and helped me make decisions. Both staff very professional in their roles and very caring.

All staff very friendly and gave support and encouragement all the way.

Friendly atmosphere. Educational and I've definitely benefited.

I found the nurses friendly, caring and helpful. They were well informed.

The course was run with professionalism and courtesy, I could not have wished for a better team to look after me.

All lessons very well presented and all questions asked were answered with clarity and overall I have gained a lot of help with managing my condition.

Very welcoming and friendly, knowledgeable and helpful.

I would like to thank the staff involved in this course for their help and encouragement.

Really informative. Staff were really friendly, knowledgeable, and caring. Encouraging you to push yourself but also understanding when people have difficulties.

Staff are very helpful and make you feel comfortable about asking questions if you feel the need.

It is a very good service. Kate and Paul extremely nice and professional.

The staff were very helpful with explaining the course and making it easy to take part and understand, enjoyed very much.

It was an excellent and caring experience. Both nurses acted in a helpful, positive and encouraging way with kindness and understanding.

I found the quality of service and care to be excellent. The staff were extremely knowledgeable, caring and compassionate. Dedicated to their medical profession. Well done and thank you.

Treated as an individual. Nice to be a part of a group as well

From the outset I felt that my needs were being carefully considered and looked after. Both physios were friendly and very approachable.

Professional service, benefitted me with good advice and support.

Really enjoyed the course. I feel a lot better than I did before I started the course (fitter) Hannah and Sam made course very enjoyable.

Fantastic the girls are great Sam and Kelly have taught me so much.

Learned at lot, the course has helped me a lot.

The knowledge and experience of the team delivering the course has been the most important aspect of the programme and I cant thank them enough for the help they have provided me.

Programme was very good, covered all my needs.

Excellent, very clear instruction, helped my breathing technique, helped me get a bit fitter.

They helped me tremendously.

Every effort had been made before and during the classes to ensure we felt safe and comfortable.

Professional courteous friendly team in charge gave me confidence to complete the course with 100% satisfaction.

Great service. Everything explained really well. It really encouraged me to exercise.

I feel every effort was made by Paula and Chai to make sure I received the maximum benefit from the course.

Very helpful, enjoyed phone calls, improved in walking ability.

Rehab has been very helpful and the counselling helped a lot and gave me a chance to talk, thank you.

The course was run extremely efficiently by Kate and Paul and we were all made to feel safe at the venue, especially during this COVID time.

Hannah and her team did a fantastic job. My COPD has improved as a direct result of her intervention.

I ask lots of questions. Gillian always gave good advice and how to use given advice.

Helped me motivate to exercise. Helped my breathing.

Got lot of support and advise from the staff.

The counsellor was very understanding and gave me confidence.

Was always given the option of if I needed to speak before my next appointment I could do so.

This programme has allowed me to be more active.

Very good team, very patient and encouraging.

Was informed of everything that I needed and lovely people making me feel relaxed.

I was encouraged to talk through my concerns and issues and at no time did I feel anything other than totally satisfied with my sessions.

Found it helpful and motivating

The person that phoned me made me feel at ease right from the start and listened to me the whole time.

I learnt a lot from the talks about my condition, Bronchiectasis, and how to manage it. The exercises definitely made me feel stronger.The staff were always helpful, encouraging and supportive and it was useful to meet other attendees with similar problems.

The course was very informative, and motivated me to do the exercises.It is also reassuring to be able to talk to somebody.

The competetive part of the course helped me more than anything.

Excellent results in a short space of time. All of the staff were super. Very caring and helpful. They treated everyone with respect.

From the minute I walked through the door I was made to feel welcome and at ease. Everything was explained for the morning, goals were set and would change as I progressed.

I felt I needed to talk to someone outside of my family about my feelings and problems. Talking and explaining has given me a different perspective on my problems.

Most improvement in a long time. Improved my life.

I think that anybody taking this course would benefit from it medically. The place is sasy to find. There is a plenty of parking space, also plenty of room in hall.

After completeing the PR course I think it is extremely important to keep up exercises and the maintenance group does just that. I believe the mantenance group has helped me and others continue with the exercises necessary to keep the lungs working.

The staff are very profesional and very thorough, explain in terms that are easy to understand. (Rehab Course)

It's a great and friendly course, it's help me alot. The staff have been caring and fantastic. (Rehab Course)

I would like to comment on the commitment and friendliness of the staff who helped us all on this course.

My sessions was where I was able to talk about things and know I wasn't being judged.

Excellent communication skills along with good strong advice.

It took me from a very dark place to moving my life forward.

They make you feel safe and understand your limitations. They encourage you to do your best. (Rehab Maintenance)

I found the course very helpful, informative and enjoyable. Very respectful staff. (Rehab Course)

Extremely supportive and encouraging environment. Excellent practioners who fully understand and are empathic to the challenges that chronic lung conditions present. (Rehab Course)

Motivational, well organised and useful information. (Pulmonary Rehab Course)

It makes you feel so good after the session and every one gets so much out of the course. (Course)

Non threatening environment. Professional, friendly, understanding staff who are nevertheless very firm. Individually tailored for each participant. Extremely friendly rapport quickly built for group. Great benefits. (Course)

Such good information. Lovely girls heading the course. Feel so much better and in control. (Course)

It has helped me to manage my breathing & walk further than I can normally outside due to the weather road levels. Questions answered. A friendly group of people. (Course)

Staff were very professional, kind, helpful and understanding. Nothing was too much trouble for them. Caring and considerate to all. (Rehab)

Well planned and conducted course. Helpful and knowledgeable staff cheerful atmosphere. (Rehab)

The course has improved my everyday life as its given me more confidence. (Rehab)

It's a very well run course. All the staff are very attentive, helpful and genuinely concerned for our well being. (Rehab)

I have felt supported and able to try to move forward with what is a difficult and sometimes confusing life. (Counselling)

Found the course extremely helpful, would definitely recommend. (Rehab)

It made you realise that you are not the only one with a problem. Staff was kind and helpful and the talks were very informative although I wasn't sure about the course at the first I am very glad I came as I feel I know more about what I can do now. (Rehab)

The course has been of great benefit to me, both physically and educationally. Good balance and very kind, caring course leaders. (Rehab)

The course is of immense value for improving all aspects of exercise and proving that it can be achieved. There is plenty of expert help. (Rehab)

The whole experience was so helpful brilliant. (Rehab)

The whole experience has helped me to move on feel motivated. The girls running the course, are fantastic. (Rehab)

Its a great course very helpful and interesting, lovely caring people. (Rehab)

The staff running the course are very helpful and have a happy upbeat attitude. (Rehab)

I found great encouragement & praise as my confidence grew. The staff were very helpful and kind. (Rehab)

I found the course content helpful and the staff very supportive.

The ladies were brilliant helping me walk and exercise more than I thought I could. Great encouragement, friendly, dedicated. (Rehab)

I found the service extremely helpful. It was good to have someone outside the family to listen to problems. (Counselling)

the staff are very helpful, education is informative. interesting is presented in a clear way. All other aspects of course very good. (Rehab)

All aspects of the course were very useful. Talking to others with the same condition was also helpful. (Rehab)

It has been amazing in keeping me motivated and inspired. It has changed my health and well being beyond belief. I am living a life again. (Rehab Maintenance)

Well run, professional, beneficial, friendly and an extremely good course for people suffering from lung disease.

The staff are so helpful, considerate and kind, always willing to listen and help. They have a lot of empathy

Staff very helpful and reassuring. Nice to be able to ask any questions.

I feel that the exercises and discussions made me feel a lot better and more confident. Also a very friendly and comfortable atmosphere.

Very effective, enjoyable and positive experience.

Staff are very happy, cheerful, friendly understanding and encouraging.

This course has provided me with valuable information about breathing techniques and 'do-able' exercises. They have had beneficial results for me.

It has been brilliant! Lots of activities, enjoyable and lots of encouragement from the staff. A reason to leave the house. People like myself to chat to. A reason to 'push' myself. Something to look forward to.