Heart Failure Nursing Service

Working to improve the holistic care of patients with heart failure.

Whitstable and Tankerton Hospital

0300 123 1412

Northwood Road, Tankerton, Whitstable, Kent, CT5 2HN

Deal Community Clinic

01304 865457

Bowling Green Lane, Deal CT14 9UF

Livingstone Hospital

0300 123 4449

East Hill, Dartford, Kent DA1 1SA

kcht.LRU@nhs.net

Monday to Friday, 8am to 5pm.

Westcliff House

01303 858931

Westcliff Gardens, Folkestone, Kent CT20 1SZ

Foster St Clinic

01622 226075

Foster Street, Maidstone, Kent ME15 6NH

Monday to Friday, 8am to 5pm.

Sevenoaks Hospital

01732 470221

Hospital Road, Sevenoaks, Kent TN13 3PG

There is a voicemail service for when the team is out of the office.

Monday to Friday, 8am to 5pm.

St Augustine's College

0300 123 3027

Canterbury Road, Westgate-on-Sea, Kent CT8 8NL

Who we are

We are a community-based team consisting of specialist heart failure nurses, a heart failure nurse and administrative staff.

What we do

We work to improve the holistic care of patients with heart failure, supporting primary care in effectively managing patients diagnosed with heart failure, to reduce hospital admissions and to improve access to palliative and end of life care when necessary. The heart failure specialist nurse works with community matrons, case managers, district nurses, specialist nurses, consultants and GPs; providing clinical advice and support in the community, as well as running clinics at Livingstone Hospital and carrying out home visits.

How do you use this service?

You need to be referred by a GP or healthcare professional to use this service.

Your comments

September 2017
Sevenoaks

Congratulations NHS. I couldn't have kinder or more professional guidance and support which gives me the confidence to live as normal a life as possible.

September 2017
Cantebury East

I am extremely pleased with the service I have received. I consider it first class and give it 100%.

August 2017
Faversham

I feel as if I am in safe hands.

August 2017
Maidstone

I felt very comfortable with the nurse. Also I wasn't embarrassed to ask questions.

August 2017
Thanet

Excellent care and attention to my needs. Very friendly.

August 2017
Sevenoaks

Information was always available. A great personal service. Supportive.

July 2017
Thanet

Every member of the Nursing Team that cared for me after my stroke were very helpful, caring and I felt nothing was too much trouble for them which made me feel at ease.

July 2017
Whitstable

I don't know what I would have done without the cardiac nurse. She monitored my condition and drugs , blood pressure, ordered blood tests; she is excellent.

June 2017
Sevenoaks

As a heart failure patient I find it very useful to attend clinic. An extra check on my well being.

June 2017
Thanet

We were treated with respect and consideration.

May 2017
Thanet

Excellent care and attention from knowledgeable and committed staff over a long period. High quality service.

May 2017

Very well organised service with clear and concise communication from nurse Rachel, as well as her client centred amiable approach. Clinic easy to access.

April 2017
Maidstone

My care and treatment are completely adequate. I am frequently seen and reviewed. I could not ask for any better treatment.

April 2017
Thanet

Treated promptly, professionally but friendly. Listened to, explanation and discussion so I fully understand my condition.

March 2017
Thanet

Faye is a constant source of reassurance and nothing is too much trouble for her. I am seriously limited in getting about and she keeps my feet on the ground and not to expect to do too much too soon.

March 2017
Thanet

Provided help and reassurance in time of need. Caring and reliable.

February 2017
Thanet

Always punctual and extremely caring. The nurse always makes me feel settled and discusses all aspects of my condition and treatment.

January 2017
Sevenoaks

Explanation of my condition and the relevant treatment was exceptionally clear and to the point. Also a genuinely warm welcome.

December 2016
Thanet

A caring response from all staff with knowledgeable decisions taken to promote my health.

December 2016
Maidstone

Very pleased with the thorough care given and being given extra care and reassurance.

November 2016
Maidstone

I am receiving really excellent care from Rachel. She has made amazing improvements to my overall health and fitness with her expertise monitoring my medication etc., and I am feeling very much better again.

October 2016
Tunbridge Wells

Excellent services . Great nursing care. Very detailed and clear information.

October 2016
Maidstone

Rachel has been very kind, friendly and supportive. I feel that I could ring her anytime and not be a burden.

September 2016
Sevenoaks

The support has been invaluable. I am able to ask any question re my case and have confidence that I am receiving the best treatment thanks to my nurse Katie.

September 2016
Sevenoaks

I felt the service I received was second to none. I always looked forward to Carolyn's visits, as I felt so at ease and know she would be able to answer all my queries.

September 2016
Maidstone

Both nurses who have attended me have given me wonderful care and are very receptive to anything I have to say. Lovely people.

July 2016
Maidstone

I think this is an excellent service, seeing older people with heart failure in their own homes. Nothing seems to be too much trouble, the nurses are kind and caring, it is nice to be able to talk to someone on the phone who knows what the problems are. It's an excellent service.

June 2016
Sevenoaks

My nurse was attentive, comunicated well, explained my condition with great care and used simple terms. She is excellent and I look forward to being under her care.

June 2016
Sevenoaks

My mother was treated with great dignity and respect. We were amazed at how the situation was assessed and help was given within a day of this visit and are very thankful for this.

June 2016
Whitstable

Jacqui was very good, helpful and gave me time to explain things - she was very patient.

May 2016
Ashford

Considerate care and attention and not far to travel.

May 2016
Whitstable

Exceptionally good service - most reassuring.

April 2016
Sevenoaks

Someone to talk to who listens with caring responses.

March 2016
Thanet

Good service on time and approaciable service.

March 2016
Maidstone

Support has been invaluable.

January 2016

The nurse who dealt with me was obviously highly qualified and competent, friendly and showing real concern for my conditions. Her suggestions for managing it was detailed and expressed with great clarity, together with appropriate recommendeations for amendment to my medication. (Sevenoaks)

January 2016

The nurse was very thorough, patient and understanding. (Maidsotne)