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Community Neurological Rehabilitation Team

Helping the recovery of adults with neurological disabilities.

Coronavirus (COVID-19): Information about our service

This service may be running differently, for example, offering virtual appointments.

Please see your appointment letter for details or contact the service. 

Keep up-to-date with the latest information, read our page on Coronavirus or our update on the COVID-19 vaccine.

Contact us

Referrals should be sent to kcht.LRUwestkent@nhs.net

Local Referral Unit (LRU)
0300 123 1950

Coxheath
0300 1234 145
kcht.CNRT-maidstone@nhs.net

Sevenoaks
01732 470214
kcht.CNRTsevenoaks@nhs.net

Monday to Friday, 9am to 5pm

Who we are

We are team of physiotherapists, occupational therapists, speech and language therapists, dieticians, nurses, rehabilitation assistants and administrators who provide rehabilitation for adults with progressive and non-progressive neurological disability. This may include stroke, traumatic brain injury, multiple sclerosis (MS) Parkinson’s disease and motor neurone disease. The team has close links with the neuro-psychology service and works closely with social services, hospitals and the voluntary sector, including the MS Society and Parkinson’s UK.

What we do

We support discharged patients who may have had a stroke or brain injury. The team also helps support people who have a long-term condition such as MS.

We work in the most appropriate community setting, which can be at home, in a day centre or in an out-patient clinic. The team runs a range of therapy groups including balance and exercise and fatigue management. The team works with the patient and family to ensure rehabilitation is carried over into everyday activities.

How do you use this service?

You need to be referred by a GP or healthcare professional.

Your comments

July 2021
Coxheath

Couldn't fault it, first class. She was very very kind and concentrated on my welfare which was great.

July 2021
Sevenoaks

Happy that staff were always on time and they were very good company and I felt comfortable with the whole process.

July 2021
Coxheath

Kelly was very patient with me and encouraging which gave me more confidence.

August 2021
Sevenoaks

Ed is a very personable and very friendly man with a lot of knowledge. He is encouraging, calm and helpful and I am very appreciative as my balance has improved and given me more confidence.

August 2021
Sevenoaks

I found the staff very attentive, supportive, reliable and have been pleasantly surprised by the level of care I have been given.

August 2021
Coxheath

I find the therapist very professional and I have gained a lot of knowledge and been given some very useful exercises.

September 2021
Sevenoaks

My therapist Claire, is very professional, has patience and is very knowledgeable and a lot of time for me.

September 2021
Sevenoaks

I have been treated very kindly and I feel very comfortable with the advice given.

September 2021
Sevenoaks

I think Ed and Kay were able to put me at ease and gave me a lot of confidence especially with the exercises I was instructed to do. Very appreciative.

October 2021
Coxheath

Melissa was very professional, kind and to the point. She also suggested some very helpful points which my husband and I hadn't thought of i.e. how to get in and out of the shower.

October 2021
Sevenoaks

Therapists are very encouraging and have been given of hope and inspiration. The sessions are challenging and enhance confidence to do more in daily life. Quality of life improved.

April 2021
Coxheath

I have nothing but praise for Nicola, she always listens, is very motivational, kind, excellent all rounder.

April 2021
Sevenoaks

I found the nurses very helpful, had lots of patience and they are wonderful really.

April 2021
Coxheath

Ben helped me feel at ease and helped give me more confidence in what I needed to do.

April 2021
Coxheath

My therapist Rebecca is very caring and supported me and I feel went above and beyond to help me. A real credit, my therapist Rebecca very caring, supported me went above and beyond.

May 2021
Coxheath

They have greatly assisted me in my recovery and everyday activities. Also, helped me in preparing to return to work.

May 2021
Sevenoaks

The staff took individual needs into consideration, are very friendly and advised on how we can help ourselves at home which is encouraging.

May 2021
Sevenoaks

Very happy with all the questions and answers, I was listened to.

June 2021
Coxheath

I have found the information very helpful and with the therapist's support, I feel I have got back on track with my recovery.

June 2021
Sevenoaks

I feel the staff came at the right time to help me particularly Rachel who has shown consideration and been very knowledgeable throughout my appointments. I am now up and running much more than before.

June 2021
Coxheath

They're all very caring and I feel like we are getting the best service.

March 2021
Coxheath

Brilliant. Caitlin and Shelley have helped me gain confidence in trying to find other words that can be used, when I get stuck and can't express myself.

March 2021
Sevenoaks

The staff involved in my care showed interest in me as a person and I feel this is very important.

March 2021
Coxheath

Felt really at ease and they cared and took time to help me.

February 2021
Sevenoaks

The lady recognised my problems and offered advice as to how I can manage my daily routine better.

March 2021
Sevenoaks

I found Kay (physio) very friendly, she put me at ease, although firm at the same time. Excellent - couldn't fault her and so pleased to have her.

January 2021
Coxheath

Kelly was so helpful throughout and provided me with lots of information for our ongoing needs.

January 2021
Coxheath

Mahmud was really helpful and made me feel like I was his only patient.

January 2021
Sevenoaks

The OT was my life saver, she helped me come to terms with my condition and which is helping me live with it

February 2021
Coxheath

I felt very happy with what the physio was telling me, knew what they were doing and very comfortable.

February 2021
Sevenoaks

When the physio arrived, I was very upset but she put me at ease immediately and explained the benefits of having my bathroom changed to a wet room. This made me feel more comfortable and positive about the situation.

December 2020
Sevenoaks

Everyone worked well together and made me feel at ease. Katie was lovely and I looked forward to her visits.

January 2021
Coxheath

The physio - Heather, was very professional and thorough and she explained everything to me and I understood which is important.

December 2020
Sevenoaks

I was seen more quickly than I thought and had lots of help, over the phone and face-to-face.

October 2020
Coxheath

I found it to be brilliant. Once Stephanie had been and assessed my needs, equipment was delivered really quickly. Jo and Shelley then came out really quickly and provided therapy,

November 2020
Sevenoaks

Nicola (physio) was very informative and helpful and did everything to make me feel comfortable in the circumstances.

November 2020
Coxheath

Having the rehab team come in has helped me with my problem.

December 2020
Coxheath

The nurses were very good, showed us patience and I benefitted greatly from their visit.

December 2020
Sevenoaks

Very experienced nurse who puts you at ease straight away, brilliant in fact!

September 2020
Coxheath

Abbi and Katie were very knowledgeable and helpful. They were able to give us remote sessions as we did not want face to face appointments due to COVID-19.

September 2020
Coxheath

Superb service. I was seen by Mahmud, Becky and Kim and feel they couldn't have done more to help me.

September 2020
Sevenoaks

Made to feel welcome and the staff went out of their way.

October 2020
Coxheath

I feel Ben was thorough in his assessment of what I needed and has provided me with both equipment and exercises to help support my independence.

August 2020
Coxheath

Very good and Sarah really took care to make me feel comfortable.

August 2020
Coxheath

I feel Mahmud and Caroline worked well together and I felt well supported to be able to carry on.

August 2020
Coxheath

Service I received always very helpful, professional and has significantly assisted me with mobility and pain relief.

July 2020
Sevenoaks

Renata was extremely helpful and understanding, she would always ring to let us know she was on her way and all the extra fittings to make life easier were provided promptly.

July 2020
Coxheath

Very helpful and kind care

February 2020
Sevenoaks

I was very pleased with the way my treatment went. She supported me with all the exercises to see if they had helped me. (Home First service)

December 2019
Coxheath

Took care of all mum's needs, (staff name) listened, took interest and made mum feel comfortable. (Home First)

December 2019
Sevenoaks

Sensitive appraisal, clear information, wide range of options, carefully explained. Dad's dignity respected throughout. (Home First)

July 2019
Sevenoaks

Pleasant encouraging staff who will listen to concerns and goals.

July 2019
Sevenoaks

Because I felt that it helped me and I benefited from having physio here.

July 2019
Coxheath

Of enormous benefit in every respect- nothing was too much bother for them and always willing to provide suggestions to problems. I responded to their kindness, understanding and cheerfulness.

Jun-19
Sevenoaks

Please tell physio how amazing she is. She put me back on my feet and I feel so well and back to normal following a large cerebral haemorrhage. She is amazing, encouraging and kind.

Jun-19
Coxheath

Nice to meet people with same experiences and neuro condition. It has helped me to relax and encouraged me to do things I thought I couldn't do and alternate ways of doing things.

February 2019
Coxheath

(Staff name) was extremely informative and considerate towards me during my evaluation appointment. She answered all my questions clearly and made me feel at ease during my visit.

February 2019
Sevenoaks

This service has been a safety net for us. Knowing that we can make contact with people who can help us, gives us confidence to cope with our situation

January 2019
Coxheath

I always felt that the team cared about me, my short term ambitions, my health on the day and adjusted the appointment content accordingly.

January 2019
Sevenoaks

The experience has helped to make life/eating/drinking more comfortable and not so much of a dreaded chore.

January 2019
Sevenoaks

The therapist was extremely helpful and helped in so many ways. She not only helped with explaining many ways to help with my swallowing. food consistencies etc she has referred me to some agencies who I am certain will help me.

June 2018
Coxheath

The team have been very helpful with helping me improve both my speech and balance.

May 2018
Coxheath

Very supportive. Advice very practical.

April 2018
Coxheath

I feel everyone I've met has been very friendly & professional

April 2018
Coxheath

I can't fault the service. I have had so much help. Everyone that has visited me has been very helpful and made me feel much better and much more confident in myself.

March 2018
Sevenoaks

It was excellent very friendly, thorough and caring. The help and guidance reassuring, thank you .

March 2018
Coxheath

A friendly, supportive team and good advice.

March 2018
Coxheath

Very helpful, the information supplied very informative. The staff very friendly, felt comfortable.

January 2018
Coxheath

The team were very helpful. It's been excellent.

February 2018
Sevenoaks

My wife and I have received first class support from the therapy team from which my wife in particular has benefitted in terms of an improvement in her ability to communicate with others.

February 2018
Coxheath

Involement in with the service has been marvellous and really beneficial.