Community Neurological Rehabilitation Team

My physio Laura, made me feel at ease, listened carefully to what I said as I have memory problems so am slow to speak. She went above and beyond her duties.

Laura has been very helpful, given good advice and lots of exercises to try.

I felt it helped a lot. Realistic goals were set. I found Megan, my therapist, very knowledgable and goals are being met.

The therapists knowledge, kindness and time they gave me.

I find Sue easy to talk to and very re-assuring when i ask her something. She is knowledgeable and always replies to me if I have left a message. (Parkinson's Nurse Specialist)

Very professional. Physio very sympathetic.

The nurse answered all my questions, was reassuring and listened to me, which I found very helpful. (Parkinson's Nurse Specialist)

Very responsive, personalised nature of treatment and approach.

Laura listened to my problems and explained exercises well to help problems.

Rebecca was very understanding and helped with aids and exercises.

Heather was very helpful. Heather showed excellent and genuine interest. Heather helped with exercises and referred to other services when needed.

I found the physio very personable, the information/exercises provided were tailored to me specifically.

I found Nicola to be very professional, kind and she listened to me and I felt we achieved targets.

Professional, kind, reassuring.

100% Kelly very helpful and gave ideas to help my balance. 10/10 - can't fault her.

Very happy they way I was looked after, helped me a great deal.

Unbelievable experience to see such progress that I never thought would ever happen. Thanks to such good care and advice.

Happy that Sunet addressed the issue and suggested the best route forward.

Generally very positive. Therapists were very professional and good communication.

The service is brilliant and I am very happy with it.

The physio who saw us Sunet, was exceptional in the way she addressed mum's issues and made sure she included her. Sunet made adjustments and gave alternatives which we found very helpful.

Sue is always very responsive.

Happy that the therapists who came arrived on time, I found the exercises very helpful and they suggested routines that I was able to adhere to.

Informative, explained well and physio had a lot of patience.

They were all really good. They took on board what I said and considered my opinions and abilities when any decisions were made.

I felt Sunet and Georgie really helped me gain confidence and progress as far as possible.

Was made to feel at ease straight away. Everything was explained to me. I was given plenty of tips and advice to help me.

I found Rebecca helped and advised me with daily tasks such as getting in and out of bed, the car and she initiated getting me a chair which is very useful.

Kelly was attentive and responsive. No delay between referral and treatment.

With help from Kelly, Becky and Sarah, we have seen continuing progress since discharge from hospital. Naomi has also worked hard with communication and coordination of service.

Nicola is a very caring lady who puts everything into her job. She motivated me and is very professional, a real asset, thank you.

The team are very caring, friendly and made my dad feel good, certainly lifted his spirits and he came out of one of his classes skipping!

The staff are very approachable and practical and I feel very comfortable and they have assisted me in getting appliances to help in my daily life.

Becky was really calming and had time to listen and really helped. Equipment really helpful, didn't know any existed before her input. She was very knowledgeable.

My needs were assessed and I received aids shortly after to help me in my daily life.

Always returns calls and gives good information.

Very caring and helpful, cant praise them enough.

Sue was very informative. Very explanatory, put my mind at ease.

Efficient, helpful and very understanding. I feel the service cannot be bettered.

I think Nicola is superb, she picks up on things affecting me and is a very honourable person. Very pleased with the level of help provided.

She was lovely and very specific to needs.

Couldn't fault it, first class. She was very very kind and concentrated on my welfare which was great.

Happy that staff were always on time and they were very good company and I felt comfortable with the whole process.

Kelly was very patient with me and encouraging which gave me more confidence.

Ed is a very personable and very friendly man with a lot of knowledge. He is encouraging, calm and helpful and I am very appreciative as my balance has improved and given me more confidence.

I found the staff very attentive, supportive, reliable and have been pleasantly surprised by the level of care I have been given.

I find the therapist very professional and I have gained a lot of knowledge and been given some very useful exercises.

My therapist Claire, is very professional, has patience and is very knowledgeable and a lot of time for me.

I have been treated very kindly and I feel very comfortable with the advice given.

I think Ed and Kay were able to put me at ease and gave me a lot of confidence especially with the exercises I was instructed to do. Very appreciative.

Melissa was very professional, kind and to the point. She also suggested some very helpful points which my husband and I hadn't thought of i.e. how to get in and out of the shower.

Therapists are very encouraging and have been given of hope and inspiration. The sessions are challenging and enhance confidence to do more in daily life. Quality of life improved.

I have nothing but praise for Nicola, she always listens, is very motivational, kind, excellent all rounder.

I found the nurses very helpful, had lots of patience and they are wonderful really.

Ben helped me feel at ease and helped give me more confidence in what I needed to do.

My therapist Rebecca is very caring and supported me and I feel went above and beyond to help me. A real credit, my therapist Rebecca very caring, supported me went above and beyond.

They have greatly assisted me in my recovery and everyday activities. Also, helped me in preparing to return to work.

The staff took individual needs into consideration, are very friendly and advised on how we can help ourselves at home which is encouraging.

Very happy with all the questions and answers, I was listened to.

I have found the information very helpful and with the therapist's support, I feel I have got back on track with my recovery.

I feel the staff came at the right time to help me particularly Rachel who has shown consideration and been very knowledgeable throughout my appointments. I am now up and running much more than before.

They're all very caring and I feel like we are getting the best service.

Brilliant. Caitlin and Shelley have helped me gain confidence in trying to find other words that can be used, when I get stuck and can't express myself.

The staff involved in my care showed interest in me as a person and I feel this is very important.

Felt really at ease and they cared and took time to help me.

The lady recognised my problems and offered advice as to how I can manage my daily routine better.

I found Kay (physio) very friendly, she put me at ease, although firm at the same time. Excellent - couldn't fault her and so pleased to have her.

Kelly was so helpful throughout and provided me with lots of information for our ongoing needs.

Mahmud was really helpful and made me feel like I was his only patient.

The OT was my life saver, she helped me come to terms with my condition and which is helping me live with it

I felt very happy with what the physio was telling me, knew what they were doing and very comfortable.

When the physio arrived, I was very upset but she put me at ease immediately and explained the benefits of having my bathroom changed to a wet room. This made me feel more comfortable and positive about the situation.

Everyone worked well together and made me feel at ease. Katie was lovely and I looked forward to her visits.

The physio - Heather, was very professional and thorough and she explained everything to me and I understood which is important.

I was seen more quickly than I thought and had lots of help, over the phone and face-to-face.

I found it to be brilliant. Once Stephanie had been and assessed my needs, equipment was delivered really quickly. Jo and Shelley then came out really quickly and provided therapy,

Nicola (physio) was very informative and helpful and did everything to make me feel comfortable in the circumstances.

Having the rehab team come in has helped me with my problem.

The nurses were very good, showed us patience and I benefitted greatly from their visit.

Very experienced nurse who puts you at ease straight away, brilliant in fact!

Abbi and Katie were very knowledgeable and helpful. They were able to give us remote sessions as we did not want face to face appointments due to COVID-19.

Superb service. I was seen by Mahmud, Becky and Kim and feel they couldn't have done more to help me.

Made to feel welcome and the staff went out of their way.

I feel Ben was thorough in his assessment of what I needed and has provided me with both equipment and exercises to help support my independence.

Very good and Sarah really took care to make me feel comfortable.

I feel Mahmud and Caroline worked well together and I felt well supported to be able to carry on.

Service I received always very helpful, professional and has significantly assisted me with mobility and pain relief.

Renata was extremely helpful and understanding, she would always ring to let us know she was on her way and all the extra fittings to make life easier were provided promptly.

Very helpful and kind care

I was very pleased with the way my treatment went. She supported me with all the exercises to see if they had helped me. (Home First service)

Took care of all mum's needs, (staff name) listened, took interest and made mum feel comfortable. (Home First)

Sensitive appraisal, clear information, wide range of options, carefully explained. Dad's dignity respected throughout. (Home First)

Pleasant encouraging staff who will listen to concerns and goals.

Because I felt that it helped me and I benefited from having physio here.

Of enormous benefit in every respect- nothing was too much bother for them and always willing to provide suggestions to problems. I responded to their kindness, understanding and cheerfulness.

Please tell physio how amazing she is. She put me back on my feet and I feel so well and back to normal following a large cerebral haemorrhage. She is amazing, encouraging and kind.

Nice to meet people with same experiences and neuro condition. It has helped me to relax and encouraged me to do things I thought I couldn't do and alternate ways of doing things.

(Staff name) was extremely informative and considerate towards me during my evaluation appointment. She answered all my questions clearly and made me feel at ease during my visit.

This service has been a safety net for us. Knowing that we can make contact with people who can help us, gives us confidence to cope with our situation

I always felt that the team cared about me, my short term ambitions, my health on the day and adjusted the appointment content accordingly.

The experience has helped to make life/eating/drinking more comfortable and not so much of a dreaded chore.

The therapist was extremely helpful and helped in so many ways. She not only helped with explaining many ways to help with my swallowing. food consistencies etc she has referred me to some agencies who I am certain will help me.

The team have been very helpful with helping me improve both my speech and balance.

Very supportive. Advice very practical.

I feel everyone I've met has been very friendly & professional

I can't fault the service. I have had so much help. Everyone that has visited me has been very helpful and made me feel much better and much more confident in myself.

It was excellent very friendly, thorough and caring. The help and guidance reassuring, thank you .

A friendly, supportive team and good advice.

Very helpful, the information supplied very informative. The staff very friendly, felt comfortable.

The team were very helpful. It's been excellent.

My wife and I have received first class support from the therapy team from which my wife in particular has benefitted in terms of an improvement in her ability to communicate with others.

Involement in with the service has been marvellous and really beneficial.