Community Chronic Pain Service

Supporting patients to manage and live well with chronic pain, minimising the impact and overcoming the challenges that living with chronic pain brings.

Contact us

0300 123 1753 or 0300 123 2105

Monday to Friday, 9am to 5pm

Who we are

We are a multi-disciplinary team of expert chronic pain clinicians helping patients manage their long-term pain in outpatient clinics across east Kent, Swale and west Kent. We accept referrals from outside this area for patients who are prepared to travel.

What we do

We are an inter-disciplinary and integrated service across primary and secondary care which adopts a holistic approach to pain management, with care coordinated to the needs of individual patients. All referrals are clinically triaged by pain management specialists with access to multidisciplinary advice for more complex presentations. Care is delivered by a multidisciplinary team adopting a personalised combination of pain management techniques.

How do you use this service?

You can be referred by your GP or another healthcare professional. Patients who have previously been seen can get in touch with the team directly if within one year of discharge.

How we can help you

 

Your comments

December 2019
Thanet

The group meeting back in November 2018 was very informative and help to understand about my medication. am currently attending the Pain Management Program which comes to an end on the 6th December. This has been a brilliant and informative course I have really enjoyed it and have looked forward to every Friday. Its has helped me to understand my pain and how to help myself through it. All so helped with medication, relaxation and how to care for myself. (Staff name) and his colleagues were very friendly and helpful during all the discussions we have. I'd like to say a big thank you to(staff names) for their help and advice.

December 2019
Ashford

I had to cancel twice due to illness but was never treated with irritation. I was always given an appointment again very quickly. Thank you! The nurse I saw was extremely knowledgable about both my physical and mental issues and understood how they were connected. She listened to me and didn’t make me feel like I was wasting her time.

July 2019
Thanet

Useful advice and felt listened to and understood.

July 2019
Shepway

The pain team have changed my life when I thought I was on my own. Each one approached the situation differently but all worked to get me the best possible result.

July 2019
Ashford

I believe this is such a huge part of care in the community, it helps people to get there life back together, it makes you realise how you are not alone and with group discussions you learn things that can also help you with your day to day activities.

July 2019
Maidstone

I found it very helpful. I haven't been offered much help with my pain, so this was very welcome.

Jun-19
Ashford

I feel that the service has really helped me accept and control my condition. 

Jun-19
Swale

Chronic pain has guided me over the years and given me a better insight to my back problems. Always been there for me and helped me to see a better future.

Jun-19
Shepway

The alexander technique has been a great tool I can use outside of appointments to help myself improve mood, manage pain and levels of stress and anxiety.

Jun-19
Thanet

Doctor is extremely thorough and kind. The service she offers to patients with chronic and complex pain conditions is so extensive. In the end you have all the skills and tools needed to help you manage your lifestyle around your pain.

February 2019
Shepway

Very informative and supportive. Every professional has been patient and understanding.

February 2019
Thanet

A very thorough and rewarding consultation. I left feeling positive for the future.

February 2019
Ashford

(Staff name) was so helpful and friendly and showed great empathy and knowledge of my condition.

February 2019
Swale

I feel privileged to have had access to your service once again. I feel the mental and emotional side to chronic pain is of the utmost importance and it is where the team has excelled in helping me. I owe it not only to myself but to the doctor and her team to do with best I can with the tools and help given to me.

January 2019
Deal

Great service and it works!

January 2019
Swale

The practitioner listened to everything, was very supportive and made me feel very relaxed.

January 2019
Canterbury

I was pleasantly surprised when I went to the appointment, the practitioner was friendly, polite, professional, attentive, informative and caring. He offered me some water, took time to ask in detail all my symptoms then helped me understand the illness and how to manage it, I felt listened to. I haven’t seen a medical professional like this apart from my GP for years. It was refreshing and I discovered more today than I have in 15 years. Thank you.

January 2019
Shepway

I felt listened to and understood and the clinician was very knowledgable.

January 2019
Dover

A well organised, structured and holistic approach.

January 2019
Shepway

Found all appointments helpful, staff so understanding and caring.

January 2019
Whitstable

All of the chronic pain team members are friendly, understandable and are very knowledgeable about pain and try their best to help. They actually listen and work together to do their best.

January 2019
Shepway

The service has been very helpful in providing me with the tools to work with to help re-mobilise my back pain and aid me to work through the pain.

June 2018
Canterbury

Very helpful. Pointed out things and explained clearly what I need to do.

June 2018
Dover

I have found this treatment to be very effective in pain management and my understanding of how to manage my pain flare ups.

June 2018
Ashford

Coordinated approach, friendly, helpful and various approaches offered.

May 2018
Thanet

The treatment and advice has given me a better quality of life.

May 2018
Whitstable

The Chronic Pain team are all very helpful, they listen to how I'm feeling pain wise and will talk through all options. They also liaise with my doctor with medication or other treatment.

May 2018
Shepway

It has changed my whole attitude. The pain does not totally rule my life.

April 2018
Ashford

Fabulous service - giving you help and reassurance.

April 2018
Thanet

I took all the help they offered to me and it helped. I am in a better place now and feel so much better. I am very grateful.

March 2018
Ashford

Compassionate,superb service. Professional caring folks who give their all to help us cope with pain. Thank you.

March 2018
Hillingdon

Great listener, great way to explain every step of the evaluation. Amazing, happy and very pleased of way to handle and manage the evaluation.

March 2018
Thanet

Found it very helpful, finally feel like I'm getting some support with my pain and being listened to.

March 2018
Whitstable

The technique has made a positive difference to my well-being and pain management. I think it is excellent that the service is offered and can see how it helps many people with chronic pain.

March 2018
Shepway

I have found that this has altered my life totally. It has taught me how to deal with pain and life in general which has a great effect on controlling the pain. I feel more relaxed and calmer.

January 2018
Canterbury

Explained all options in a very understandable manner, asking if I understood what she was saying.

January 2018
Swale

Very calming/grounding and has helped me to become more aware of the position of my body. Good advice to carry forward.

January 2018
Deal

Gave practical advice plus listened which helps to work things through and then gives you the confidence to follow through.

January 2018
Hillingdon

Very relaxed atmosphere, you feel comfortable in a group; good discussion.

January 2018
Shepway

The staff listen, they have a lot of experience and are able to suggest different courses of action depending on your ability and condition

February 2018
Shepway

They are here to help me out. Wonderful response because I am deaf. Wonderful person.

February 2018
Whistable

Can't thank the pain team enough for giving me back my confidence.

February 2018
Dover

I wish to thank all concerned with my care. I really do not know how I would have coped without it.