Community Chronic Pain Service

Helping patients manage long-term chronic pain and reducing their dependency on healthcare services.

Contact us

Admin Team
St Augustine’s Business Centre
0300 123 1753 or 0300 123 2105

Monday to Friday, 9am to 5pm

Who we are

We are a multi-disciplinary team of expert chronic pain clinicians helping patients manage their long-term pain in outpatient clinics across east Kent, including Swale, and within two prisons. We accept referrals for patients outside this area if they are prepared to travel.

What we do

We help patients manage their chronic pain by developing strategies that enhance the quality of their lives and reduce their dependency on healthcare services. We give patients an initial assessment before formulating a pain management plan with them. We use a combination of medical, physical, psychological and social approaches and many patients attend a pain education session followed by a five-week pain management programme. We also help patients remain at work or return to work.

How do you use this service?

You can be referred by your GP or another healthcare professional. Patients who have previously been seen can get in touch with the team direct.

Your comments

January 2018
Canterbury

Explained all options in a very understandable manner, asking if I understood what she was saying.

January 2018
Swale

Very calming/grounding and has helped me to become more aware of the position of my body. Good advice to carry forward.

January 2018
Deal

Gave practical advice plus listened which helps to work things through and then gives you the confidence to follow through.

January 2018
Hillingdon

Very relaxed atmosphere, you feel comfortable in a group; good discussion.

January 2018
Shepway

The staff listen, they have a lot of experience and are able to suggest different courses of action depending on your ability and condition

February 2018
Shepway

They are here to help me out. Wonderful response because I am deaf. Wonderful person.

February 2018
Whistable

Can't thank the pain team enough for giving me back my confidence.

February 2018
Dover

I wish to thank all concerned with my care. I really do not know how I would have coped without it.

December 2017
Thanet

It has helped me re-evaluate things about pain I suffer. Has definitely helped.

December 2017
Swale

I have already expressed to quite a few friends etc. about their service, it's made a difference to my life.

December 2017
Ashford

It's been very educational as well as physically helpful.

December 2017
Shepway

I feel boosted both medically and emotionally by the treatment I have been given.

November 2017
Hillingdon

What a wonderful team. Going to really miss you all.

November 2017
Dover

You learn a lot and being in a group is helpful. The advice form the professionals is extremely helpful.

November 2017
Ashford

It really helped me in coping with my pain. I get to learn how I can manage my pain.

September 2017
Thanet

It has definitely 100% helped me both with pain and feeling good.

September 2017
Hillingdon

This course is an excellent tool and fabulous for anyone living with Chronic Pain. Its nice to be part of a group and realise you're not alone.

September 2017
Hillingdon

I have been very pleased with how I have been treated, all lovely people - that are calm and relaxed which helps.

September 2017
Dover

Comforting to be in a group of people in the same situation as myself.

August 2017
Shepway

With the help of the Chronic Pain Clinic I feel I have got my life back.

August 2017
Hillingdon

This course is an excellent tool and fabulous for anyone living with chronic pain. Its nice to be part of a group and realise you are not alone.

August 2017
Shepway

Just praise for an excellent service all round, it is nice to feel that you matter.

July 2017
Whitstable

The staff were lovely, easily approachable, very knowledgeable and the information was also useful.

July 2017
Thanet

Staff absoulutely excellent. They know their topics well and make them interesting and easy to understand. They listen to the patients input and therefore make sessions feel personal; even in a group. Thank you. I feel I have helped me get my life back on track.

July 2017
Hillingdon

The support and help has been amazing. Everyone is really knowledgeable and helpful.

June 2017
Thanet

This service is extremely valuable. It balances well with conventional treatments and can even help reduce the need for medication if the advice is followed. I feel more positive as a result in attending.

June 2017
Dover

Fantastic staff running the course, so informative, helpful and positive. Great to meet others.

June 2017
Hillinghdon

The team were so nice, helpful and informative. They were quick to respond to us and all had a fantastic smile. I loved them and shall miss them.

April 2017
Dover

Fantastic course, very lucky to have been on it

April 2017
Deal

I have had a good and helpful, plus positive experience with the CCP clinic

March 2017
Dover

This is one of the most helpful courses that I have ever been on. I have had more help and advice and support during the last 7 months from the team than I have had in the rest of my life put together.

February 2017
Deal

I've enjoyed having the opportunity to discuss how pain affects my life. I found the continuity of care helpful.

February 2017
Dover

The service I received was excellent and a pleasure to attend the appointment.

February 2017
Thanet

This service is really a great benefit to people with chronic pain it is informative and compassionate.

February 2017
Swale

Natalie was helpful. She fully understood my health issues and was very caring and kind. She always gave me the time it took to sort any health problems out. She respected my views.

January 2017
Thanet

Such amazing support to get me where I am today.

November 2016
Deal

When I first came for help I was in intense pain. I felt I had little hope. Since receiving the help from this clinic my life has changed immeasurably with the communication and dedication this service offers, there really only was one way for me to go; up.

November 2016
Thanet

I have found all the information and advice to be extremely useful and beneficial has been a great help and equipped me for the future.

October 2016
Dover

Hilary has been very supportive. Thank you for your time and making a change to my pain management.

October 2016
Swale

I found it all very helpful and informative and has helped me think more positive about things

September 2016
Thanet

Very positive experience from staff and course members. Changes to my life have been fantastic as a result

September 2016
Canterbury

A very well organized and professional course in a caring environment, providing excellent support.

September 2016
Deal

My life is completely different now. I can manage all aspects of life which I had been unable to do before.

July 2016
Thanet

Fantastic support throughout the years with the pain clinic. Christina has been fantastic - supportive, informative and thorough. All possible avenues of treatment have been explored.

July 2016
Dover

It has been an amazing group and extremely productive, useful and supportive. Best thing the Chronic Pain Team offers.

July 2016
Deal

The pain team has been excellent helping me to come to terms with my CRPS. They have helped with medication and physiotherapy which was amazing. I was treated with the upmost respect and confidentiality.

June 2016
Swale

I feel that the overall service I received was fantastic. I was treated with a great deal of empathy.

June 2016
Whitstable

I have found the treatment beneficial and feel I have a much clearer understanding which will help me to manage my pain.

June 2016
Deal

All the staff have an excellent attitude. I have always felt they are trying their hardest to help improve my pain.

May 2016
Thanet

The whole team are very supportive and encouraging. Feels like one big happy family.

May 2016
Thanet

Thanks for your help and support in aiding me through this hard and difficult time.

April 2016
Shepway

Alexander technique has literally changed my life. I feel very lucky to have been offered the sessions and the whole process, and its benefits, have way exceeded my initial expectations.

April 2016
Ashford

It has changed my life, allowing me to be positive and see a way I can live with my pain.

March 2016
Thanet

The treatment I received was marvellous.

March 2016
Deal

It has helped me be able to speak to someone.

Privacy Preference Center

Analytics

These cookies are used to track simple site usage.

_ga, _gat, _gid