Health Visiting Service

Friendly and welcoming.

Appointment booking personal and timely, location convenient and appropriate, staff friendly, efficient, very knowledgeable and helpful.

Very friendly, welcoming, safe environment, also calm and non judgemental staff.

Very lovely staff. Makes you feel at ease and very comfortable. Great with the children too.

Made to feel at ease straight away. A very relaxed and friendly approach.

The health visitors are very kind, friendly and helpful. They answer all my questios, addressed my concerns and referrred my child to specialist when necessary.

Friendly, professional, reassuring and non judgemental.

Very relaxed, honest and sensible approach.

Always have an answer to my question.

Everyone is very welcoming, supportive and reassuring - can be quite a life line! The clinics are wonderful.

Always helpful and available to advise. Operators were very sweet and kind.

Very friendly, approachable, helpful and reassuring.

I have always been confident that I will be offrered support if needed. It's great to know I could speak to someone from the team on the phone.

Really friendly staff that are super helpful and know what they are doing.

Helpful and supportive service. Gave good service regarding health carers about child.

Friendly and personable.

Listened to any concerns I had and without question they referred me onto a physio service.

Able to discuss any worring issues related to both baby and myself. Friendly and offer advice and recommendation.

Very competent nursery nurse who listened and advised without patronising.

It was helpful to have two visits from (staff name) for continuity of care and to build a relationship, which would have made it easier to raise concerns if I had any.

Knowledgable nurse, welcoming atmosphere, friendly and open discussion.

Very positve service happy with (staff name) support and explanation.

I have had a great experience with the clinic and Health Visiting team, the Brent is a fab centre.

Very helpful advise to gain extra weight.

It's important to ensure your child is meeting the milestones.

Direct communication - text messages for any change in meeting times. (Staff name) has offered suggestions with my child's reflux - possibility of formula and breastfeeding.

I have felt supported and acknowledged. Lots of helpful tools to move forward with. (patient's name)

Lovely friendly home service. Saves me having to go to clinic. I am able to feel comfortable in my own home.

Very supportive and answered all the questions that I had.

Great and friendly service providing peace of mind re child's development.

Very informative and reassuring when things are going well and advice given when things can be improved.

Extremely informative and supportive service.

Professional, accessible, service provided was excellent.

The lady who done my son's review was lovely, very polite and easy to talk to.

Continuity in care, staff members who care about the patients, a reassuring support in the absence of family/friends in the area.

The Health visitor I saw was very helpful and happily answered any questions I had.

My health care visitor was very informative, caring and friendly. She also took interest in me personally and provided reassurances for my newborn.

I've had issues with breast feeding - the team were consoling, encouraging and helpful. I've always felt comfortable in asking any questions too, a very supportive team.

Excellent health visitor team. I really appreciate all of their support plus never felt rushed.

Thoughtful, helpful, personalised advice. Great tips to help me with breast feeding and sleep training.

I wasn't feeling very confident and after the clinic I felt better. I was told about groups I could attend and introduced to the staff.

My HV has been amazing so kind and caring and provided support beyond anything I could wish.

Health visitor listened to my concerns and reassured me with sensible advice, and explained everything. She asked me how I wanted to be supported rather than telling me what to do.

Warm welcoming, knowledgable staff.

It is made very easy to drop in to get my baby weighed and any questions I have are always answered.

I have really benefitted from the support from the HV team. I have had low mood for a while but with extra visits, I feel able to do a good job as a mum due to advice, encouragement and tips.

The staff are very kind, calm, reassuring, helpful and friendly. They never make you feel rushed.

Really friendly, supportive, and non-judgemental. Brilliant advice. Very caring members of staff, who put me and my baby as their priority. 

My health visitor was lovely I had her with my first child and then with my second on request, she is really supportive, reassuring and great help.

On the basis of my visit today the health visiting staff carried out a comprehensive assessment of my child’s development. They took the time to explore my concerns including weaning and childcare upon my return to work, the latter of which I did not expect to be within their remit but they offered useful advice and support. Their rapport with my child was excellent in such a short appointment time. 

Really informative, helped to ease my worries and had lots of information to back up the early year profile.

Very quick service. Lovely Health Visitors Very friendly and calming environment Very good advice, explained in detail.

Health visitor was a very knowledgeable and understanding specialist. She listened and responded to my needs, offering advice and made me feel reassured in my decisions.

Health visitor answered all my questions and provided some very useful tips, she was also very reassuring in relation to my baby's development.

Great advice and help that I have received each time I have required it. I have premature twins and find the service easy to access and extremely beneficial. 

Health visitor was very friendly and explained so many things about my child’s development. She weighed and measured my daughter height and also explained 50th centile which I didn’t know. She gave me some very good advices regarding my daughter teeth which helped me with my older son too. 

Really happy with the Dartford team. Whenever I have any questions someone always gets back to me.

Extremely friendly, helpfull, knowledgeable and took a lot of time with us.

I felt that the advisor was very friendly and helpful with all aspects of information.

Great to get contact with a professional and talk about concerns. Left feeling very happy.

I come here regularly and the staff are fantastic, so friendly and helpful.

Relaxed environment to talk about child's development.

Excellent team who are welcoming and listen to your concerns.

Made to feel as though you are doing well and looking after your baby. Kind and easy to talk to. Baby was upset with wind. Called advice line and was very helpful.

Friendly, polite staff, genuinely interested in child's development.

Been extremeley reliable and reassuring.

Always receive useful and helpful information. Very familar with the service and every visit has been very beneficial.

Have been very helpful, very friendly and caring. I was given a lot of good advice and useful information.

The team are always very helpful and supportive. They are very knowledgable.

Very helpful informative and very friendly . All groups we have been to at centre have been great. As has all health visitors we have seen.

Warm and welcoming.

Very informing and reassuring with answering questions I might have.

I was happy with all the information provided and advice given, very reassuring to get positive feedback about our child.

Very friendly service, made us feel very comfortable and relaxed.

My health visitor was extremely nice and polite and provides me with so many new information. Also she can answer all my questions.

Excellent service, very friendly and happy to listen to any queries and made you feel at home.

Very helpful and happy to answer my questions. Friendly approach and easy to talk to.

Good advice and friendly atmosphere.

Made me feel very happy with what I have been doing so far.

Always very friendly, informative and put you at ease to ask questions and get advice.

Very friendly and helpful lots of positive advice.

Such lovely community nurses make you feel so comfortable.

My health visitor has been brilliant and I wouldn't have coped without her.

Both health visitors that have dealt with the care for myself and my baby have been friendly and able to offer advice and support when needed.

Lady was very friendly and chatty. Not judgemental at all. Put me at ease.

Very friendly and welcoming. Also good with advice.

The staff are very friendly and reassuring and always offer alternative advice.

Lovely staff, friendly and welcoming. Very helpful.

Friendly care that has been very helpful.

Received good advise and support about child development.

Very friendly, good advice, quick service, reassuring.

They have helped me so much with my first child. My husband and I have built up a great rapport with our health visitor, so it is always nice to see her and catch up.

Would not have coped without this service or without Jo. The visits have got me through. Jo has been invaluable to me bonding and looking after my baby.

The health visitors are always very helpful, full of advice and friendly.

Health visitor was extremely helpful, well informed and very approachable. I felt calm and relaxed in her presence.