Dental Services

We operate community dental services, prison dentistry, dental access services, a dental engineering service, as well as two general dental practices.

Capital House

0300 7900 158

Jubilee Way, Faversham, Kent ME13 8GD

kcht.dentalhelpdesk@nhs.net

Monday to Friday, 8.30am to 4pm

Trinity House

0300 123 4412

110-120 Upper Pemberton, Ashford, Kent TN25 4AZ

kcht.dentalhelpdesk@nhs.net

Monday to Friday, 8am to 4pm

Church Hill Dental Practice

0300 303 4930

5-7 Church Hill, Ramsgate, Kent CT11 8RA

New Street Dental Practice

0300 303 4930

39 New St, Sandwich, Kent CT13 9BB

Who we are

We are a NHS dental service that provides dental care and oral health promotion in Kent and North East London. We are run by dentists and health professionals from within the NHS who have desire skills, knowledge and drive to deliver  the best dentistry we can and improve the oral health of our patients and the communities we live and work in.

We are not a business with shareholders which means that everything we do is for our patients.  All our staff live and work in the communities we serve and have extensive training and experience in delivering dental health care.  Our staff are our most important asset and all are equally important in delivering the dental care we aspire to.

Our main work is providing Special care and Paediatric dentistry but we also provide family dentistry under the NHS and Privately, Dental Care for Prisoners and in other secure institutions such as immigration removal centres and secure metal health units.

Special care dentistry is for patients who may have a social, psychological or physical disability and who could need dental care to be adapted for them. They may also find it difficult to access mainstream dentistry. This includes patients with phobias or fears of dental care or those who need adapted surgeries that can manage patients in wheelchairs. It is also about having staff with the skills to treat patients with complex medical histories, for which dentistry may a high risk. An example is patients who have learning disabilities and are unable to understand the care or co-operate with the required care.

Special care dentistry is a core service for us. We have invested in staff and facilities to provide a quality service. For most of our patients we are their only dentist and we recall some special care patients for regular examinations. Others can have regular examinations at their own family dentist but need our support when having dental treatment.

A new development for us is a pilot service using cognitive behaviour therapy to manage patient dental phobias as an alternative to sedation. Special care dentistry is a recognised speciality dental service.

We are contracted by NHS England and are part of Kent Community health NHS Foundation Trust.  We are part of the NHS and we have no shareholders but reinvest everything we do into dental care.

We work to care pathways and national referral guidelines and to access dental care you have to be referred by your own general dental practitioner or health professional.  You can also self -refer if you meet our guidelines and if in doubt contact us on 0300 7900 158 for advice.

What we do

Our Community Dental Service in east Kent provides a full range of community dentistry for those patients who are unable to access NHS dentistry locally, require specialist intervention or need a home visit. NHS dental treatment includes all treatment necessary to secure and maintain your oral health. We operate these services from 10 sites and a mobile dental unit.

Referrals for patients, who have special needs or require specialist intervention, will only be accepted from other health professionals according to our referral criteria (available upon request).

Our Dental Access Centre services in east Kent provides urgent and routine care for those patients who do not have a regular dentist These services are available in Broadstairs, Ramsgate, Faversham, Aylesham and Herne Bay

In City and Hackney, Tower Hamlets, Newham, Barking, Dagenham, Redbridge, Havering and Waltham Forest we provide dental care for special care patients and children. We provide oral health promotion in Tower Hamlets, Hackney and Redbridge.

How do you use this service?

For our Community Dental Service: If you need specialist dental care, you can be referred by a GP or other healthcare professional or you can contact our head office team direct.

If you do not have a regular dentist and want an examination or routine care in the Ramsgate or Sandwich area, you can phone our dental practices direct using the contact details listed above.

If you need an emergency dental appointment because you are experiencing pain or swelling, you can phone our dental helpdesk using the contact details listed above.

Your stories

Your comments

April 2017
Canterbury

Greets me with a wonderful smile, explains all the options and procedures and makes me feel at ease.

April 2017
Dover

Brilliant in dealing with extremely scared child for a tooth extraction. Calming, kind soothing words but also explaining very clearly what will happen.

April 2017
Ashford

They always make me feel safe as I have a dental fear and never make me feel like I'm irritational. Very friendly staff and always helpful.

April 2017
Ramsgate

The dentist was very accommodating in explaining everything, she put me at ease as I'm a very nervous person.

April 2017
New Romney

My mummy was very happy that it was a positive experience for me. She thought the staff were lovely.

April 2017
Broadstairs

Everyone was friendly and put my 8 year old daughter at ease.

March 2017
Shrewsbury Centre

The staff here are very friendly and helpful. They check properly according to patient needs.

March 2017
Sandwich

All the staff are very friendly and professional. The dentistry is always done gently and I feel safe when I am being treated here. Thank you.

March 2017
Ashford

Welcoming and calm environment with professional caring staff. All the staff today have been very understanding of our daughter's disability and have a very caring approach.

March 2017
New Romney

Everything was really well organised and I am extremely happy with the care given and the outcome.

March 2017
Ramsgate

I am a nervous dental patient and the staff were all wonderfully patient and took the time to put me at ease.

March 2017
Broadstairs

Always very welcoming. Make my children feel very relaxed.

February 2017
Faversham

I have never been treated by a dentist so human, caring and considerate. The nurse and receptionist also. They are a credit to the NHS.

February 2017
Shrewsbury Centre

My daughter has been given the best care, child friendly and very keen to help.

February 2017
Appleby Centre

A very positive experience for my daughter, both the dentist and nurse were very reassuring and superb with children.

February 2017
Broadstairs

The service, especially the care and friendliness, has been exceptional. My daughter has been cared for in such a respectful manner it has really eased her fears about seeing the dentist.

February 2017
Ashford

Staff are lovely, dentist have a lovely manner that puts even the most anxious at ease.

February 2017
Aylesham

Every time everyone was so friendly and kind, talking through every step with my son.

February 2017
Newington Road, Ramsgate

Dentist was calm, relaxing and reassuring knowing I was nervous. Procedure was quick and pain free.

January 2017
Margate

Very friendly and reassuring towards my son and myself.

January 2017
Appleby Centre

Very helpful, made sure my daughter wasn't afraid, communicated very well.

January 2017
Sandwich

Very happy with service. Clear explanations for all work and all very friendly and welcoming staff.

January 2017
Broadstairs

Brilliant treatment, staff made me feel at ease. Very happy with treatment.

January 2017
Ramsgate

First class in everyway from start to finish.

January 2017
Ashford

They were absolutely brilliant with my son. Couldn't explain how happy I am with the service from all the ladies that helped my son. Absolutely brilliant.

December 2016
Appleby Centre

They handled my daughter with care and compassion.

December 2016
Broadstairs

Very friendly. Very compassionate and understanding.

December 2016
Aylesham

Very calming for son's special needs and anxieties. Imformative about next stages. Very polite.

December 2016
Ramsgate

Everybody has helped with my phobias and conditions with kindness and understanding - they are stars!

December 2016
Canterbury

Calm, supportive approach towards my husband. Clean, quiet environment. Professional and empathetic service. Thank you.

December 2016
Herne Bay

I am in a wheelchair. Access was brilliant with disabled parking, floor levels all even. Easy access into the dentist room and onto dentist chair.

December 2016
Margate

I nearly fell asleep, I was that relaxed. There was no pain at all and I would highly recommend the dentist.

December 2016
Ashford

Excellent people skills, very person centred and very accommodating to the client's individual needs. Dentist extremely helpful and reassuring to me (mother).

December 2016
Dover

Very kind and supportive. Did not rush consultation and explained all options, risks and benefits clearly.

November 2016
Canterbury

The staff were really friendly and patient, they put my daughter's nerves a ease. I could tell my daughter felt safe.

November 2016
Dover

Staff amazing with my daughter, took so much time with her.

November 2016
Ramsgate

I've always received exceptional care when being treated here.

November 2016
Ashford

Very kind and understanding of my daughter's care, all staff smile and help put her at ease.

November 2016
Aylesham

Dentist very gentle, she explained everything to my son before the treatment started. I could tell my son felt relaxed in the chair and he was able to join in, making the experience calming.

November 2016
Appleby Centre

The dentist and her assistant were so child friendly and provided a very comfortable and informative service. Thank you, I was impressed.

November 2016
Margate

The consultant was very kind to my needs, excellent service.

October 2016
Ramsgate

The staff from reception to dentist were fabulous. t was my first appointment and I will definitely be returning back here.

October 2016
Ashford

Excellent staff member, put my son at total ease. They made the experience a lot less stressful than it could have been.

October 2016
Appleby Centre

Dentist made my 6 year old very comfortable by explaining everything that was going on. Made him feel at ease by chatting and making things fun.

October 2016
Broadstairs

Excellent care. talked to my granddaughter - put her at ease. Staff were very kind and did a wonderful job.

September 2016
Dover

The dentist is the best I have ever had - kindness, consideration and no pain.

September 2016
Sandwich

The receptionist and dental staff were friendly, polite and welcoming.

September 2016
Ashford

Very friendly, patient and caring staff - just what my son needed.

September 2016
Ramsgate

Very friendly atmosphere from beginning to end, makes one feel more relaxed during treatment. Every part of procedure explained.

September 2016
Broadstairs

Really lovely to my son and they made him feel safe.

September 2016
Appleby Centre

The staff were very kind and loving towards my daughter, so it was a comfortable experience for her.

September 2016
Shrewsbury Centre

They were really friendly and made the children feel calm and happy.

September 2016
Faversham

Excellent dentist and assistant. Customer care excellent - so grateful to be accepted for treatment here.

August 2016
Margate

Wonderful staff - very caring and dedicated.

August 2016
Broadstairs

The dentist who saw my granddaughter was extremely patient and explained things very well.

August 2016
Dover

The receptionist made me relax as was very nervous. She was brilliant.

August 2016
Ashford

Well received. Friendly staff. Son's emotional needs instantly met.

August 2016
Sandwich

Very kind and helpful greeting when I turned up at reception. Dentist was lovely made me feel at ease.

August 2016
Appleby Centre

The dentist very calm and softly spoken with my 5 year old daughter and knew how to keep her calm during the visit.

August 2016
Ramsgate

The dentist was a wonderful man who made my broken tooth look fantastic, as if nothing had happened. The nurse was lovely and the receptionist was kind and reassuring.

July 2016
Shrewsbury Centre

My son was relaxed with doctor and nurse - he wasn't scared, he was enjoying himself and I felt that he feels safe. I was very happy with today's experience. Wish you a very nice day, thank you.

July 2016
Dover

Service is just wonderful. Staff are helpful and reassuring.

July 2016
Ramsgate

I am an extremely nervous patient and the girls on reception were wonderful. Nurse in surgery was especially wonderful and dentist was so gentle.

July 2016
Sandwich

Brilliant service. Clear and everything explained. Gave total confident in the dentist and nurse. Admin staff excellent. Thank you.

July 2016
Aylesham

Very high level of care and compassion. Very efficient and I felt very safe.

June 2016
Broadstairs

Amazing service, very professional, extremely patient and friendly - the very best approach I have ever experienced.

June 2016
Canterbury

The staff have super powers of patience and reassurance. They are truly wonderful. Thank you for taking such good care of my daughters.

June 2016
Shrewsbury Centre

I am very pleased the way my daughter was treated. The staff here are very polite and helpful, highly recommend.

June 2016
Sandwich

Best experience I've had at a dentist - thank you. Reception team very helpful.

June 2016
Appleby Centre

From the reception to the consulting room we were treated with utmost care and respect.

June 2016
Ramsgate

All the staff are so friendly and helpful, especially showing patience with my toddler. It is always impeccably clean and tidy.

June 2016
Dover

So caring and understanding with my daughter. Lovely people.

May 2016
New Romney

1st class service.

May 2016
Ashford

Extremely friendly staff who put you at ease. Highly recommend this service.

May 2016
Margate

Amazing staff. Extremely caring.

May 2016
Appleby Centre

The staff were friendly, gave simple explanations and treated my daughter with affection.

May 2016
Shrewsbury Centre

The dentist was kind, gentle and clear when speaking to my grandmother.

May 2016
Dover

Accessible and supportive - many thanks.

May 2016
Canterbury

Very supportive, patient and understanding for people with impairments.

May 2016
Sheppey

My treatment was excellent and staff were really professional. I could not ask for a better service.

April 2016
Sandwich

Excellent practice. Best dentist practice I have ever registered at.

April 2016
Ramsgate

My son is 2 and the nurse and dentist were extremely good with him. Great experience for him under the circumstances. Very thorough.

April 2016
Appleby Centre

This is the best dentist I have ever been to.

April 2016
Herne Bay

Your staff are wonderful. I am new to the region and their professionalism and friendliness represents Kent NHS in a very positive light.

April 2016
Ashford

Very helpful and always smiley and happy.

April 2016
Margate

Fantastic welcome. Efficient and supportive service.

April 2016
Dover

Very supportive for my son's treatment and his needs.

April 2016
New Romney

Always greeted with a smile and offered the best comfort and advice.

April 2016
Shrewsbury Centre

Very good service from all, from reception though to the actual dental work.

April 2016
Broadstairs

5* - the service given to my 5 year old son is outstanding. The dentist lady is very friendly and very patient. My son is very comfortable coming as he is made to feel very safe.

March 2016
Broadstairs

I feel very well looked after and received the best treatment. Everyone was very professional.

March 2016
New Street Clinic in Sandwich

The practice is first class. The service is efficient and very considerate. The dentist explains in detail the treatment being given. I cannot praise this practice high enough.

March 2016

The treatment went very smoothly. It was brilliant. Thank You. (Dover)

March 2016

Always greeted with a smile and offered the best comfort and advice. (New Romney)

January 2016

I feel this is a very important service for our local community. (Herne Bay)

January 2016

Staff always polite and considerate. Dentist makes me feel at ease, as I suffer with anxiety and tells me exactly what treatment etc I need and put sme at ease. (Churchill Clinic, Ramsgate)

January 2016

Very patient with my anxious son. Explains well what's going on. Keeps him informed. (Broadstairs)

January 2016

Dentist was fantastic with my 5 year old daughter, explaining everything in detail - very personal service. Best I have experienced ever. (Shrewsbury Centre)

January 2016

Dentist and assistant brilliant with my daughter, who has not had good experiences with going to the dentist before. Both staff kind and reassuring. (Faversham)

January 2016

Fantastic service and helpful. My child was not stressed at all and looks forward to next appointment. (Appleby Centre)

January 2016

Good, considerate, caring, patient care. Took their time and listened to my son's concerns. (Canterbury)