Contact us
01634 382 230
Our call centre is open Monday to Sunday from 6pm to 10.55pm. On Saturday, Sunday and Bank Holidays we are open from 8.30am to 1.25pm.
To contact the administration team regarding our service (not appointments) please email medch.dentalineadmin@nhs.net.
If you require additional information or need urgent, emergency or routine dental care, please phone the Kent helpline on 0300 123 4412.
Who we are
Our out of hours emergency dental service is known as DentaLine and is for dental emergencies and urgent symptoms during evenings, weekends or bank holidays.
What we do
DentaLine provide assessment and advice and can arrange an appointment for the day's session if necessary. Patients should contact their own dentist for dental emergencies during practice opening hours.
Treatment provided by DentaLine prevents deterioration in a patient’s oral health or will give temporary control of pain. After treatment, patients are still required to return to their own dentist, or join the list of a dental practice, for a new course of treatment to permanently resolve their dental need.
Our service accommodates patients who have the following dental symptoms:
- haemorrhaging (bleeding from the mouth)
- trauma following a recent accident or injury
- severe facial swelling (affecting the airway or eye)
- sudden onset of acute pain not relieved by over-the counter pain killers.
How to access the service
To contact the service, you should call 01634 382 230. If you meet our acceptance criteria an appointment may be offered, but if daytime care is felt to be more appropriate, you will be advised.
Daytime appointments
If you need to see a dentist urgently during the day, and your own dentist is not open, you should contact NHS 111 or alternatively the helpline number 0300 311 2233 for details of practices who will be able to see you during the day.