Kent and Medway Communication and Assistive Technology Service

Working together to provide patients with technology that can help them communicate better.

The Old Railway School

01233 629859

Wainwright Place, Ashford, Kent TN24 0PF

kentcatadmin@kent.gov.uk or kcht.cat-admin@nhs.net

Monday to Friday, 9am to 5pm

Kent and Canterbury Hospital

01227 864083

Department of Medical Physics, Kent and Canterbury Hospital, Canterbury, Kent CT1 3NG

acat.service@nhs.net

Monday to Friday, 9am to 5pm

The Kent and Medway Communication and Assistive Technology Service assesses and works with clients with complex needs.

Its work includes all forms of communications (other than speech) that are used to express thoughts, needs, wants and ideas and equipment that helps people with tasks they would otherwise be unable to do.

It is a partnership service between Kent Community Health NHS Foundation Trust, East Kent Hospitals University NHS Foundation Trust and Kent County Council.

Children

Who we are

We are a multi-disciplinary team, based in Ashford, which provides a regional specialist assessment service and which supports specialist communication and assistive technology for children and young people.

We work in partnership with schools and families to provide communication and assistive technology solutions that enable children and young people to enjoy themselves, develop independence, participate and achieve.

What we do

We take a specialist multi-disciplinary approach to an assessment, intervention and review of a child or young person’s needs. The assessment may lead to:

  • the selection and provision of specialist assistive technology
  • a loan to explore effectiveness of potential provision of specialist assistive technology.

Assessments may be offered that will not provide equipment. These assessments will provide us with an opportunity to explore complex communication in more detail.

Specialist clinical engineering and technical support is provided, which includes repair and maintenance to any equipment provided by our service.

How do you use this service?

You need to be referred by a health, education or social care professional to use this service.

For information about eligibility, please see our service criteria.

For more information about the service please see frequently asked questions.

Adults

Who we are

We are a multi-disciplinary team, based in Canterbury, which works to meet the needs of people requiring specialist alternative and augmentative communication (AAC).

We are made up of occupational therapists, speech and language therapists, teachers, therapy assistant practitioners, healthcare scientists and administrators.

Our healthcare scientists are a group of clinical technologists, clinical scientists and trainees experienced in the field of electronic assistive technology (EAT). They are also experienced in manufacturing bespoke solutions where off-the-shelf equipment does not meet the needs of our clients.

What we do

We work with other organisations, such as the wheelchair service and environmental control service where integration of technology is considered or joint working is necessary for the benefit of our client.

We work closely with our clients to provide them with equipment/software that meets their needs. Most software packages are individually programmed for each client. We organise follow-ups and reviews to make sure our the changing needs of our clients are met. We also offer training to clients, families, their carers and local therapists.

How do you use this service?

You need to be referred by a health, education or social care professional to use this service.

For information about eligibility, please see our service criteria.

For more information about the service please see frequently asked questions.

Your comments

August 2017

I attend the balance group at Queen Victoria Hospital. I find the group therapy very constructive and I feel the beneficial effects.. The hospital team are very helpful.The gym exercises are specifically geared to help individual weaknesses. (Adult Team)

August 2017

Very friendly, helpful and professional service. (Adult Team)

July 2017
Canterbury & Coastal

The team were extremely helpful. They listened carefully to our case and asked relevant questions and were very open minded to the ideas discussed around the table. They obviously had a lot of experience and knowledge and I was happy to meet them. (Children & Young People's Team)

July 2017

They were very professional and went through each component at a good pace. (Adult Team)

June 2017
Maidstone

My daughter responds well to the support. She is highly motivated by technology which helps create an interest in speaking. (Children and Young People's Team)

May 2017
Ashford

Very thorough with information gathered, really helpful advice. (Young People's Team)

May 2017

Everyone was very polite, friendly and helpful. We were in no doubt that they were doing their best to improve my husband's life. (Adult Team)

May 2017

Staff were very patient and polite and treated me with respect. (Adult Team)

April 2017
Maidstone

Very productive for pupil and family. (Children's Team)

March 2017
Ashford

Extremely helpful and look to meet child's needs.

January 2017
Thanet

The consultation was focused and extremely useful in terms of providing ideas to take the student's communication forward. (Childrens service)

January 2017
Canterbury & Coastal

Excellent advice for simple adaptations, apps and resources and explanations as to how they would help. Reassurance. (Childrens service)

December 2016
Dartford, Gravesham & Swanley

I would definitely recommend this service. Thank you for a great visit. (Children's service)

November 2016
Ashford

Very friendly and helpful team. Very knowledgable.

November 2016
Ashford

Expert and very specialist advice from professionals who seek to fully understand the 'whole' child and their needs.

October 2016
(Childrens) Ashford

Very friendly and offer excellent support to child and those supporting.

October 2016
(Childrens) Sevenoaks

Very complete assessment. Everybody very friendly and they know what they are doing.

September 2016
Ashford

Staff were extremely knowledgable, helpful and friendly. It was a very relaxed atmosphere which really helped to put us at ease.

September 2016
Ashford

The team are highly efficient and trained. We trust them implicitly.

July 2016
Ashford

The service is highly efficient and accessible. The children and staff at school gain so much from this service.

June 2016
Ashford

Very informative with a wide range of ideas. We felt well supported and felt that the team worked hard to find the best communication device for our child. (Childrens)

May 2016

It was a very thorough service. Extremely practical advice about the child's ability and some great advice about how we proceed professionally.

April 2016
Medway

Very impressed with the range of assessments, to find exactly what is needed.

March 2016
Dartford Gravesham & Swanley

Professional - knew the equipment extremely well. Patient too.

March 2016
Dartford Gravesham & Swanley

My first impressions are very impressive. A very happy parent.

Jan-16

First class care.