Adult Community Musculoskeletal Physiotherapy

Assessing and treating musculoskeletal injuries and conditions.

Trinity House

0300 123 0854

110-120 Upper Pemberton, Eureka Park, Ashford, Kent TN25 4AZ

kentchft.physiopatients@nhs.net

Who we are

We are a physiotherapist-led clinic for patients aged over 16 with musculoskeletal problems. We run clinics in locations across Kent. Some clinics operate outside normal opening hours. We also offer women’s health and hydrotherapy at the Churchill Centre, Aylesford, and Sevenoaks Hospital.

What we do

We assess and treat musculoskeletal injuries and conditions including osteoarthritis, ligament injuries, non-ruptured tendon and muscle injuries, tendonitis, tenosynovitis, joint, back, hip, knee, ankle, heel, shoulder, arm and elbow pain and rheumatic conditions.

Treatment includes self-management techniques, exercise groups or individual treatment sessions led by a physiotherapist or instructor. Individual sessions may include pre and post-operative rehabilitation, for example total knee replacements, gait assessment, biomechanical assessment, postural assessment and awareness, exercise prescription, electrotherapy, manual therapy techniques, manipulation and acupuncture.

How do you use this service?

You can get in touch using the information here, you can ask your GP for a referral form or you can be referred by a GP or healthcare professional.

Your stories

Your comments

January 2018
Rusthall Medical Centre

Friendly, professional, perfectly targeted advice.

January 2018
Livingstone Hospital, Dartford

Very professional and friendly. Aftercare was very helpful. I was listened to about all my problems and was helped with doing aftercare at home.

January 2018
Sheppey Community Hospital

Every session I have some to has been very good, friendly and professional. It has helped my injury massively.

January 2018
Dover Health Centre

I was treated very well. Everything was explained to me.

January 2018
West View Integrated Care Centre, Tenterden

A very friendly and professional service from reception to treatment. The text reminder is first class too.

January 2018
Faversham Cottage Hospital

I found the staff at the Faversham Physio Outpatients to be kind and reassuring and very helpful. I would be happy to recommend them to others in a similar situation to myself.

January 2018
Victoria Hospital, Deal

Practical, professional attitude of all staff. Positive solutions arising from exercises, which fitted my needs

January 2018
Sevenoaks Hospital

Very efficient, pleasant response to all my questions and practical advice given.

February 2018
Sevenoaks Hospital

The reception staff are helpful and polite, the physiotherapist is understanding and gives good advice and treatment.

January 2018
Gravesham Community Hospital

Very friendly and understanding. The specialist give fully explained answers as well as looking in to the issue properly.

February 2018
Whitstable & Tankerton Hospital

People were very kind and helpful nothing was too much trouble.

February 2018
Faversham

Very informative, feels great to know why and how to improve the pain I have had. Has made a huge difference.

February 2018
Royal Victoria Hospital, Folkestone

Lovely physiotherapist. Helpful polite cheerful receptionists. Seen within a month of referral.

February 2018
Edenbridge and District Memorial Hospital

Treated with understanding. Very assured assessment. Punctually called. Very clear advice. helpful exercise sheet given

February 2018
Queen Victoria Memorial Hospital, Herne Bay

An excellent service throughout Physio department. All staff very helpful, friendly and always ready to answer questions.

February 2018
Summerhill Surgery, Broadstairs

I was given an extremely thorough examination and my health was gone into in detail. The Physio was lovely and very friendly and gave me plenty of advice and exercises to do.

December 2017
Edenbridge Memorial Hospital

Very clear, concise and friendly.

December 2017
Churchill Centre, Aylesford

Everyone was very helpful. If I had to come back again I would have peace of mind knowing I would be looked after very well.

December 2017
Coxheath Clinic, Maidstone

Excellent service, great advice and exercises given to do were really effective.

December 2017
Oaks Health Centre, Swanley

Got appointment and treatment very quickly.

December 2017
Faversham Cottage Hospital

Excellent service - friendly, very informative and comforting. Also, efficient and friendly receptionist.

December 2017
Royal Victoria Hospital, Folkestone

They're always really pleasant and always put you at ease while in the appointment.

December 2017
Gravesham Community Hospital

Friendly, professional approach with suggested exercises, follow up and prognosis - reassuringly positive without being dismissive.

December 2017
Victoria Hospital, Deal

You guys offer a great service. From reception to nurses to Physio. Keep up the good work. We're lucky to have the NHS.

December 2017
Sevenoaks Hospital

Very efficient, seen quickly and on time, staff very friendly and personable. Good medical service.

November 2017
Victoria Hospital, Deal

What a wonderful service. Brilliant, very helpful, kind and lovely man.

November 2017
Sittingourne Memorial Hospital

Excellent patient service. Welcoming and great advice. Very punctual service.

November 2017
Sheppey Community Hospital

Everyone is very helpful and polite and wonderful. Thank you very much.

November 2017
RVH Hospital, Folkestone

Everyone was caring and gave great and helpful advice.

November 2017
Sevenoaks Hospital

A very thorough examination and clear advice.

November 2017
Faversham Cottage Hospital

Excellent people, explained everything so well. Friendly, professional and helpful.

November 2017
Livingstone Hospital

Staff are very friendly. Always have a smile.

November 2017
Dover Health Centre

Very grateful for the treatment I received. Nothing was too much trouble and the level of care and professionalism was exemplary. Well done and thanks.

October 2017
Dartford

Please keep up the good work you are sincerely changing and impacting lives, you did it with mine.

October 2017
Deal

Having been given some one-to-one treatment, I found the experience of the group sessions both mutually encouraging and supportive. A great morale booster.

October 2017
Gravesham

Staff are friendly, helpful, knowledgeable and courteous.

October 2017
Whitstable

The intervention and service provided has significantly improved my quality of life.

October 2017
Sevenoaks

Very helpful and friendly staff who showed great passion and a professional approach, with a kindness that puts you at ease.

October 2017
Faversham

I felt confident about my treatment, which took into my account my disability.

October 2017
Sheppey

The whole experience was positive and excellent professional treatment by excellent staff.

September 2017
Whitstable & Tankerton Hospital

I was treated in a very friendly manner, had everything explained to me and was encouraged at every stage.

September 2017
Edenbridge Memorial Hospital

Wonderful service, friendly, professional and so well informed - brilliant!

September 2017
Livingstone Hospital, Dartford

Appointments always on time. Very thorough and professional. Good advice.

September 2017
Oaks Health Centre, Swanley

Helpful, friendly and understanding of the issues.

September 2017
Sevenoaks

Very good approach and understanding manner. Offer of acupuncture was greatand procedure explained thoroughly.

September 2017
Sittingbourne Memorial Hospital

Excellent service. Great attitude of staff.

September 2017
Faversham Cottage Hospital

Staff have been friendly, professional and very caring. All explanations and exercises were very clearly delivered and easy to understand. Arranging appointments was always straight forward and helpful.

September 2017
RVH, Folkestone

It's repaired my shoulder injury and it's inspired me to not give in. Lovely staff and helpful with enquires to support myself. Mentally a huge boost for me.

September 2017
Victoria Hospital, Deal

Extremely good treatment. Kind and supportive. A caring approach.

September 2017
QVMH, Herne Bay

Excellent service and I have had a wonderful outcome after having physio.

September 2017
Gravesham Community Hospital

Excellent service and brilliant staff. Thank you for a great experience; treatment working already.

August 2017
Oaks Health Centre, Swanley

Excellent practitioner. Eased the pain. Very knowledgeable.

August 2017
Sheppey Community Hospital

Kindness and quality of care, and information when discharged.

August 2017
Livingstone Hospital, Dartford

Everyone from booking assistance to physio has been extremely professional and kind. I cannot recommend the service enough.

August 2017
West View Integrated Care Centre, Tenterden

Friendly. Approachable. Nothing too much trouble. She made me better.

August 2017
Edenbridge & District Memorial Hospital

Extremely knowledgeable and helpful, gave me great confidence.

August 2017
Whitstable & Tankerton Hospital

All the staff were very friendly and helpful and nothing was too much trouble.

August 2017
Gravesham Community Hospital

Fantastic work, I'm really happy with the outcome.

August 2017
Royal Victoria Hospital, Folkestone

All staff are supportive, professional and sympathetic towards patients.

August 2017
Victoria Hospital, Deal

I was treated so well by everyone in the department. So helpful.

July 2017
Gravesham Community Hospital

Staff are very friendly and helpful and will always listen to what you have to say.

July 2017
Sevenoaks Hospital

Hydrotherapy. A totally excellent service from start to finish. Thank you so much.

July 2017
Livingstone Hospital, Dartford

My physiotherapist is caring, personable and knowledgeable. She's also very professional and amiable.

July 2017
Oaks Health Centre, Swanley

Very professional, prompt, efficient services. Very caring environment.

July 2017
Faversham Cottage Hospital

It has been thorough, friendly and helpful - well informed of procedures and expectations.

July 2017
Whitstable & Tankerton Hopsital

Thank you - caring service - always pleasant with time to listen.

July 2017
Sheppey Community Hospital

Very caring ,friendly staff and the treatment was very professional at all times and helped me. Thank you.

June 2017
Herne Bay

Extremely satisfied. Felt so much better after each session - very friendly and efficient.

June 2017
Dartford

The service is fantastic. Very well run service. Close to my home. Very happy with my treatment.

June 2017
Whitstable & Tankerton

Can only praise this department/staff for their treatment and over all attitude and understanding. They are brilliant!

June 2017
Sittingbourne

All staff were friendly, helpful and professional. The physio was lovely, professional, knowledgeable and took great care in listening to me and checking the treatment was suitable for my needs.

June 2017
Sevenoaks

The hydrotherapy department staff are kind, generous, supportive and unfailingly upbeat and patient with everyone. The atmosphere they create is very positive.

June 2017
Hawkhurst

Great service, great space, plenty of equipment to use. Great location. 5*.

June 2017
Gravesham

I was given a very thorough examination by the physiotherapist who took time to explain everything to me. All the staff were very friendly and helpful.

June 2017
Lyminge

Wonderful to receive treatment at my local GP surgery. Comfortable and friendly environment.

June 2017
Sheppey

Always very professional; understanding and good at communicating diagnosis/symptoms. Set realistic and specific exercises that can be achieved. Respectful and felt at ease.

May 2017
Gravesham

I was impressed by the attitude and attention to detail by the physio attending myself. I was treated superbly and cannot thank enough for my treatment.

May 2017
Folkestone

The team is very supportive, friendly atmosphere. You receive a very good service.

May 2017
Dartford

The receptionist is very nice, polite and helpful. Every treatment was explained fully to me. In all a very nice calm atmosphere and I felt the care was great.

May 2017
Sevenoaks

The level of care has been to a high standard. My first appointment was made within reasonable time. Most importantly the ongoing care helped me with my injury.

May 2017
Sheppey

Great team, friendly and helpful, got me back on my feet again.

May 2017
Tenterden

Excellent care and results.

May 2017
Aylesford

I would like to thank everyone here for their kindness and also for being very friendly and making me feel at ease.

April 2017
Tenterden

I can't fault the members of your staff, they do their job to the highest standard and endeavour to help.

April 2017
Broadstairs

The treatment and staff are awesome - always treat you with respect and always listen.

April 2017
Sittingbourne

The team has been very attentive to my difficulties and have helped me immensely, to reduce pain/problems. I have been seen on time every time.

April 2017
Gravesham

The service was properly prepared and organised. The staff were very kind and helpful. They treated me with kindness and respect.

April 2017
Sevenoaks

All staff have been very helpful. The department is warm clean and friendly. I feel I have greatly benefited from the experienced physiotherapist who was very direct. Much appreciated.

April 2017
Herne Bay

Very pleased with service and treatment. All staff polite, helpful and friendly. No hesitation in recommending - a great service which has helped my recovery enormously. Thank you!

April 2017
Sheppey

Service has been excellent - nothing has been too much trouble. Reception staff always helpful and professional too.

April 2017
Faversham

I have been looked after and treated with utmost care and professionalism and am very grateful of the outcome.

April 2017
Folkestone

Very professional and very attentive staff. I feel that I have and always have received good treatment and have always been listened to.

March 2017
Faversham

Nicky has been very kind to my mum, mum is in so much pain. Lady on reception very nice too. Thank you.

March 2017
Dover

My physiotherapist is completely competent, professional and kind. Also respectful and helpful, managing my disability.

March 2017
Canterbury

If there were more people like Nathalie who goes above and beyond her job we would all be much happier and pain free.

March 2017
Gravesham

Treated with respect. Everyone friendly. Excellent overall 10/10.

March 2017
Aylesford

It was superb, knowledgeable and informative. Took a full holistic assessment. Good listener, useful and practical advice given.

March 2017
Herne Bay

Becca was extremely understanding to the pain I was in and treated me really gentle. I have no hesitation about coming back.

March 2017
Dartford

The team were well organised and helpful, no delays, easy booking and Rachel's physio expertise has help manage my back problem.

March 2017
Deal

The treatment I was given was a great help and benefit to me. My physio Emily was very kind, patient and lots of advice given. A very clean and friendly hospital and I felt relaxed. Thank to all the staff.

March 2017
Aylesham

The physio has made such a difference to my daily life. I feel confident that I can improve my back care with the help and advice I have been given. I cannot thank Paul enough.

March 2017
Sittingbourne

The team are fantastic! They keep and advise you all the way through treatment and they are extremely helpful whenever it is wanted. I can't thank them enough. I know that they are there if I need them again.

February 2017
Faversham

Friendly, approachable Physiotherapist. Given coping strategies. Very happy with the care I have been given.

February 2017
Gravesham

Very polite, professional, courteous, punctual and welcoming. Always willing to explain any issues in easy understood way.

February 2017
Swanley

My physiotherapist was extremely helpful, informative gentle and has given me confidence to improve my activity and cope with pain. After only 2 appointments I am feeling improvement in my movement. Thank you Preeti.

February 2017
Sittingbourne

All staff are helpful and install confidence in me. Results beneficial to my condition.

February 2017
Sheppey

Really helpful to exercise under supervision to avoid damage. Exercises were extremely helpful. Huge boost in confidence.

February 2017
Dartford

The therapist was empathetic, hopeful and understanding.

February 2017
Sevenoaks

Extremely helpful from administration through to treatment. Lauren was extremely thorough and helpful.

February 2017
Whitstable & Tankerton

A fantastic facility; long may it continue.

January 2017
Folkestone

Really have always had the best experiences and helpful knowledge staff. Great customer service.

January 2017
Sevenoaks

A well run, friendly and excellent service. An asset to the NHS at Sevenoaks.

January 2017
Aylesford

Excellent,clear teaching and always made to feel relaxed and comfortable to speak up.

January 2017
Gravesham

Gave 100% effort in making sure treatment was going well.

January 2017
Tenterden

I felt I had first class treatment.

January 2017
Sittingbourne

The staff who helped me recover were outstanding and should be commended.

January 2017
Deal

I have received excellent care from my first appointment by the kind and friendly staff. We will recommend this department to others always.

January 2017
Faversham

Staff went out their way to make you feel at ease and treated you with due kindness and attention to your condition.

December 2016
Sheppey

Very helpful friendly staff. Really helped with my condition and made life easier and less painful.

December 2016
Swanley

Preeti has treated my condition very well. She is very personable and efficient.

December 2016
Tenterden

Martin was fantastic, my shoulder is so much better. All the staff have been lovely. Thank you

December 2016
Herne Bay

I was extremely pleased with my appointment with Becka; very high levels of competency and a very patient and up to date approach. I rate the service very highly in all areas.

December 2016
Sevenoaks

All staff were pleasant kind and helpful. It was a pleasure to attend and one really felt it was making a difference to ones recovery.

December 2016
Gravesham

Roy has been fantastic with the care of my son and the efforts he gave to get him better.

November 2016
Aylesford

Fantastic one to one treatment which has really helped sped up my recovery and given me the confidence to get back to regular exercise.

November 2016
Herne Bay

Physios are the best I have been to. Kind, friendly, reliable, but also very pro-active. More like a club, but with people who know what they are doing.

November 2016
Tenterden

In two sessions only, I feel positive and optimistic about recovery. Martin, the practitioner is very helpful, and clearly experienced and clear with the instructions for future exercises etc. So pleased.

November 2016
Hawkhurst

Physiotherapy has been most beneficial, I am feeling so much better.

November 2016
Canterbury

The help and support given over the past few months have improved my mobility greatly.

November 2016
Whitstable & Tankerton

Emma has been utterly superb throughout the time I've been seeing her- highly professional and excellent at her job. Thank you.

November 2016
Herne Bay

The ease of location and friendliness and professionalism of the staff - also the excellent, knowledgeable care I've been given = 10/10 for physiotherapy. Thank you.

November 2016
Dover

Very happy with politeness, friendliness and care given. Helped with my pain, miracle workers.

November 2016
Faversham

The staff are thoughtful and thorough and also instilled great confidence.

November 2016
Sevenoaks

The staff were very kind and caring, listened to patients concerns well. The receptionist was very friendly when booking appointment too. Text reminder service was very helpful.

November 2016
Sittngbourne

They are a fab team. Very professional and lovely people.

November 2016
Deal

Emily was brilliant. My problem has improved with the treatment and by following the exercise programme she gave me. I found her to be very flexible in her approach to treating my problem and she gave me realistic goals.

November 2016
Folkestone

The physio staff all go above and beyond there duties. They go out of there way to make you feel calm when going to your appointments, its the best physio department I have visited.

November 2016
Gravesham

Steve was very supportive and always listened to my concerns. I felt comfortable to say if things worked or not. Above all I have now been left feeling so much better. Thank you.

October 2016
Livingstone Hospital, Dartford

I find the physiotherapist to be completely understanding of my problems. She was able to give me a proper review of my progress, explain what was happening. 100% professional service.

October 2016
Sheppey Community Hospital

I am so happy with the way I am walking and its all thanks to amazing Physiotherapy care. Everything was 10 out of 10.

October 2016
Dover Health Centre

Excellent politeness. Superb explanation and support.

October 2016
Coxheath, Maidstone

I have been most impressed with the treatment I have received at this physiotherapy department. I first came here with the thoughts that this isn't going to do any good, but I must say I was proved wrong.

October 2016
QVMH, Herne Bay

The whole process was conducted very professionally with advise and compassion when needed. Friendly and courteous staff at all times.

October 2016
West View, Tenterden

My every contact with the Physio Dept has been highly satisfactory.

October 2016
Gravesham Community Hospital

The difference has been amazing after doing the exercises that seem so simple! Thanks.

September 2016
Aylesford

Aiden was lovely and really helpful. Reception staff were also very helpful and friendly. Thank you all.

September 2016
Maidstone

My condition has improved 100% under the care of Devika.

September 2016
Faversham

I have been seeing Nicky over several months. Her advice and patience have been paramount in the good level of progress I've achieved following my knee replacement operation in March. Thank you.

September 2016
Sevenoaks

The service provided was excellent quality. Very attentive therapists and personalised exercises to my individual condition. Definitely benefited from the treatment. Thank you.

September 2016
Sheppey

An excellent service which has helped me get my life back. Thank you.

September 2016
Gravesham

The service I was given was well informative. I understood everything that was said and I felt like I was listened to properly.

September 2016
Hawkhurst

Wonderful, understanding treatment provided in a friendly, professional manner.

September 2016
Sittingbourne

Friendly atmosphere. The physiotherapist, Natalie explained all aspects of my treatment and made me feel at ease and relaxed.

August 2016
Gravesham

Preeti is amazing. Within 1/2 hour she diagnosed my problem which I had for 3 years without any solution. She really knows her stuff.

August 2016
Faversham

All staff to be congratulated on their attitude, care and kindness and were professional at all times.

August 2016
Herne Bay

Great staff, high level of expertise, convenient location. 1-1 care - fantastic!

August 2016
Dartford

I am very pleased with the care and help from the exercises given by my physiotherapist. Dev has given my life back to me.

July 2016
Aylesford

I wouldn't of been able to get through the last two years of pain without this amazing team. Thank you.

July 2016
Maidstone

I have had wonderful treatment. Roma has been so very patient with me and I feel so much better.

July 2016
Edenbridge and District Memorial Hospital

Wonderful staff, patient and caring. Could not have come this far without them. Thank you for helping me to walk again.

July 2016
Livingstone Hospital, Dartford

Excellent service overall. The staff are lovely, punctual and very friendly. Dev the physiotherapist I have been seeing has helped me so much.

July 2016
Sheppey Community Hospital

Everyone was very friendly, especially the admin staff. I am very pleased and satisfied with my whole experience. Thank you Sheppey Physio Team.

July 2016
Gravesham Community Hospital

A very polite, professional, courteous response from Roy - excellent. Mum is elderly and he spent time to explain - reassuring and she responded well. Thank you.

June 2016
Herne Bay

Alex has been fantastic and I cannot fault him. He is so caring and listens to what you say but very professional. He is a credit to the Queen Victoria and the NHS.

June 2016
Faversham

Very pleased with the friendliness and competency of the staff.

June 2016
Canterbury

Would highly recommend this service and in fact, have already done so.

May 2016
Meopham

Very helpful and listened carefully to problems.

May 2016
Faversham

The team at the Physio Unit were all amazing, they were 100% professional.

May 2016
Swanley

It has been a positive experience from start to finish.

May 2016
Aylesford

The excercises have been a great help in restoring my mobility and confidence.

May 2016
Gravesham

Great staff who cared about you.

May 2016
Sevenoaks

Very helpful and supportive from the booking, reminder service to the physio. All good. Thanks very much.

May 2016
Tenterden

I have had first class care and attention on all my visits. Delighted with the result.

April 2016
Gravesham

What a great service from a great team.

April 2016
Maidstone

Feel so relaxed when I come out from treatment. Find it very benefitial and helpful.

April 2016
Sevenoaks

Staff very helpful. Very pleased with the whole set up in the hydro department.

April 2016
Faversham

Lovely friendly people. Great service. An asset to the town.

April 2016
Aylesford

Informed and helpful treatment. I have experienced improvement.

April 2016
Dartford

Felt comfortable. Everybody I came into contact with was polite and friendly.

April 2016
Hawkhurst

The department was caring, helpful and interested to improve my situation.

April 2016
Sittingbourne

Friendly, caring service. Helped me gain confidence and strength.

March 2016
Sheppey

The whole experience was great. If I need further treatment I would not go anywhere else.

March 2016
Gravesham

It is very calm quiet and nice in here. The atmosphere is absolutely lovely.

March 2016
Dartford

Great care and help from very friendly professional staff.

March 2016
Sevenoaks

First class care - the best I could expect.

January 2016

I was very impressed with the treatment and the way the centre was run. (Sheppey)

January 2016

I have been very professionally dealt with and the results have been good. (Livingstone Hospital)

January 2016

Always have first class service with positive results. (QVMH, Herne Bay)

January 2016

Polite and professional method of treatment, and continuity in person giving treatment. (Summerhill Surgery, Broadstairs)

January 2016

I am feeling so much better and the treatment that I have been given has been very beneficial. (Coxheath Clinic, Maidstone)