Adult Community Musculoskeletal Physiotherapy

Friendly, professional, perfectly targeted advice.

Very professional and friendly. Aftercare was very helpful. I was listened to about all my problems and was helped with doing aftercare at home.

Every session I have some to has been very good, friendly and professional. It has helped my injury massively.

I was treated very well. Everything was explained to me.

A very friendly and professional service from reception to treatment. The text reminder is first class too.

I found the staff at the Faversham Physio Outpatients to be kind and reassuring and very helpful. I would be happy to recommend them to others in a similar situation to myself.

Practical, professional attitude of all staff. Positive solutions arising from exercises, which fitted my needs

Very efficient, pleasant response to all my questions and practical advice given.

The reception staff are helpful and polite, the physiotherapist is understanding and gives good advice and treatment.

Very friendly and understanding. The specialist give fully explained answers as well as looking in to the issue properly.

People were very kind and helpful nothing was too much trouble.

Very informative, feels great to know why and how to improve the pain I have had. Has made a huge difference.

Lovely physiotherapist. Helpful polite cheerful receptionists. Seen within a month of referral.

Treated with understanding. Very assured assessment. Punctually called. Very clear advice. helpful exercise sheet given

An excellent service throughout Physio department. All staff very helpful, friendly and always ready to answer questions.

I was given an extremely thorough examination and my health was gone into in detail. The Physio was lovely and very friendly and gave me plenty of advice and exercises to do.

Very clear, concise and friendly.

Everyone was very helpful. If I had to come back again I would have peace of mind knowing I would be looked after very well.

Excellent service, great advice and exercises given to do were really effective.

Got appointment and treatment very quickly.

Excellent service - friendly, very informative and comforting. Also, efficient and friendly receptionist.

They're always really pleasant and always put you at ease while in the appointment.

Friendly, professional approach with suggested exercises, follow up and prognosis - reassuringly positive without being dismissive.

You guys offer a great service. From reception to nurses to Physio. Keep up the good work. We're lucky to have the NHS.

Very efficient, seen quickly and on time, staff very friendly and personable. Good medical service.

What a wonderful service. Brilliant, very helpful, kind and lovely man.

Excellent patient service. Welcoming and great advice. Very punctual service.

Everyone is very helpful and polite and wonderful. Thank you very much.

Everyone was caring and gave great and helpful advice.

A very thorough examination and clear advice.

Excellent people, explained everything so well. Friendly, professional and helpful.

Staff are very friendly. Always have a smile.

Very grateful for the treatment I received. Nothing was too much trouble and the level of care and professionalism was exemplary. Well done and thanks.

Please keep up the good work you are sincerely changing and impacting lives, you did it with mine.

Having been given some one-to-one treatment, I found the experience of the group sessions both mutually encouraging and supportive. A great morale booster.

Staff are friendly, helpful, knowledgeable and courteous.

The intervention and service provided has significantly improved my quality of life.

Very helpful and friendly staff who showed great passion and a professional approach, with a kindness that puts you at ease.

I felt confident about my treatment, which took into my account my disability.

The whole experience was positive and excellent professional treatment by excellent staff.

I was treated in a very friendly manner, had everything explained to me and was encouraged at every stage.

Wonderful service, friendly, professional and so well informed - brilliant!

Appointments always on time. Very thorough and professional. Good advice.

Helpful, friendly and understanding of the issues.

Very good approach and understanding manner. Offer of acupuncture was greatand procedure explained thoroughly.

Excellent service. Great attitude of staff.

Staff have been friendly, professional and very caring. All explanations and exercises were very clearly delivered and easy to understand. Arranging appointments was always straight forward and helpful.

It's repaired my shoulder injury and it's inspired me to not give in. Lovely staff and helpful with enquires to support myself. Mentally a huge boost for me.

Extremely good treatment. Kind and supportive. A caring approach.

Excellent service and I have had a wonderful outcome after having physio.

Excellent service and brilliant staff. Thank you for a great experience; treatment working already.

Excellent practitioner. Eased the pain. Very knowledgeable.

Kindness and quality of care, and information when discharged.

Everyone from booking assistance to physio has been extremely professional and kind. I cannot recommend the service enough.

Friendly. Approachable. Nothing too much trouble. She made me better.

Extremely knowledgeable and helpful, gave me great confidence.

All the staff were very friendly and helpful and nothing was too much trouble.

Fantastic work, I'm really happy with the outcome.

All staff are supportive, professional and sympathetic towards patients.

I was treated so well by everyone in the department. So helpful.

Staff are very friendly and helpful and will always listen to what you have to say.

Hydrotherapy. A totally excellent service from start to finish. Thank you so much.

My physiotherapist is caring, personable and knowledgeable. She's also very professional and amiable.

Very professional, prompt, efficient services. Very caring environment.

It has been thorough, friendly and helpful - well informed of procedures and expectations.

Thank you - caring service - always pleasant with time to listen.

Very caring ,friendly staff and the treatment was very professional at all times and helped me. Thank you.

Extremely satisfied. Felt so much better after each session - very friendly and efficient.

The service is fantastic. Very well run service. Close to my home. Very happy with my treatment.

Can only praise this department/staff for their treatment and over all attitude and understanding. They are brilliant!

All staff were friendly, helpful and professional. The physio was lovely, professional, knowledgeable and took great care in listening to me and checking the treatment was suitable for my needs.

The hydrotherapy department staff are kind, generous, supportive and unfailingly upbeat and patient with everyone. The atmosphere they create is very positive.

Great service, great space, plenty of equipment to use. Great location. 5*.

I was given a very thorough examination by the physiotherapist who took time to explain everything to me. All the staff were very friendly and helpful.

Wonderful to receive treatment at my local GP surgery. Comfortable and friendly environment.

Always very professional; understanding and good at communicating diagnosis/symptoms. Set realistic and specific exercises that can be achieved. Respectful and felt at ease.

I was impressed by the attitude and attention to detail by the physio attending myself. I was treated superbly and cannot thank enough for my treatment.

The team is very supportive, friendly atmosphere. You receive a very good service.

The receptionist is very nice, polite and helpful. Every treatment was explained fully to me. In all a very nice calm atmosphere and I felt the care was great.

The level of care has been to a high standard. My first appointment was made within reasonable time. Most importantly the ongoing care helped me with my injury.

Great team, friendly and helpful, got me back on my feet again.

Excellent care and results.

I would like to thank everyone here for their kindness and also for being very friendly and making me feel at ease.

I can't fault the members of your staff, they do their job to the highest standard and endeavour to help.

The treatment and staff are awesome - always treat you with respect and always listen.

The team has been very attentive to my difficulties and have helped me immensely, to reduce pain/problems. I have been seen on time every time.

The service was properly prepared and organised. The staff were very kind and helpful. They treated me with kindness and respect.

All staff have been very helpful. The department is warm clean and friendly. I feel I have greatly benefited from the experienced physiotherapist who was very direct. Much appreciated.

Very pleased with service and treatment. All staff polite, helpful and friendly. No hesitation in recommending - a great service which has helped my recovery enormously. Thank you!

Service has been excellent - nothing has been too much trouble. Reception staff always helpful and professional too.

I have been looked after and treated with utmost care and professionalism and am very grateful of the outcome.

Very professional and very attentive staff. I feel that I have and always have received good treatment and have always been listened to.

Nicky has been very kind to my mum, mum is in so much pain. Lady on reception very nice too. Thank you.

My physiotherapist is completely competent, professional and kind. Also respectful and helpful, managing my disability.

If there were more people like Nathalie who goes above and beyond her job we would all be much happier and pain free.

Treated with respect. Everyone friendly. Excellent overall 10/10.

It was superb, knowledgeable and informative. Took a full holistic assessment. Good listener, useful and practical advice given.

Becca was extremely understanding to the pain I was in and treated me really gentle. I have no hesitation about coming back.

The team were well organised and helpful, no delays, easy booking and Rachel's physio expertise has help manage my back problem.

The treatment I was given was a great help and benefit to me. My physio Emily was very kind, patient and lots of advice given. A very clean and friendly hospital and I felt relaxed. Thank to all the staff.

The physio has made such a difference to my daily life. I feel confident that I can improve my back care with the help and advice I have been given. I cannot thank Paul enough.

The team are fantastic! They keep and advise you all the way through treatment and they are extremely helpful whenever it is wanted. I can't thank them enough. I know that they are there if I need them again.

Friendly, approachable Physiotherapist. Given coping strategies. Very happy with the care I have been given.

Very polite, professional, courteous, punctual and welcoming. Always willing to explain any issues in easy understood way.

My physiotherapist was extremely helpful, informative gentle and has given me confidence to improve my activity and cope with pain. After only 2 appointments I am feeling improvement in my movement. Thank you Preeti.

All staff are helpful and install confidence in me. Results beneficial to my condition.

Really helpful to exercise under supervision to avoid damage. Exercises were extremely helpful. Huge boost in confidence.

The therapist was empathetic, hopeful and understanding.

Extremely helpful from administration through to treatment. Lauren was extremely thorough and helpful.

A fantastic facility; long may it continue.

Really have always had the best experiences and helpful knowledge staff. Great customer service.

A well run, friendly and excellent service. An asset to the NHS at Sevenoaks.

Excellent,clear teaching and always made to feel relaxed and comfortable to speak up.

Gave 100% effort in making sure treatment was going well.

I felt I had first class treatment.

The staff who helped me recover were outstanding and should be commended.

I have received excellent care from my first appointment by the kind and friendly staff. We will recommend this department to others always.

Staff went out their way to make you feel at ease and treated you with due kindness and attention to your condition.

Very helpful friendly staff. Really helped with my condition and made life easier and less painful.

Preeti has treated my condition very well. She is very personable and efficient.

Martin was fantastic, my shoulder is so much better. All the staff have been lovely. Thank you

I was extremely pleased with my appointment with Becka; very high levels of competency and a very patient and up to date approach. I rate the service very highly in all areas.

All staff were pleasant kind and helpful. It was a pleasure to attend and one really felt it was making a difference to ones recovery.

Roy has been fantastic with the care of my son and the efforts he gave to get him better.

Fantastic one to one treatment which has really helped sped up my recovery and given me the confidence to get back to regular exercise.

Physios are the best I have been to. Kind, friendly, reliable, but also very pro-active. More like a club, but with people who know what they are doing.

In two sessions only, I feel positive and optimistic about recovery. Martin, the practitioner is very helpful, and clearly experienced and clear with the instructions for future exercises etc. So pleased.

Physiotherapy has been most beneficial, I am feeling so much better.

The help and support given over the past few months have improved my mobility greatly.

Emma has been utterly superb throughout the time I've been seeing her- highly professional and excellent at her job. Thank you.

The ease of location and friendliness and professionalism of the staff - also the excellent, knowledgeable care I've been given = 10/10 for physiotherapy. Thank you.

Very happy with politeness, friendliness and care given. Helped with my pain, miracle workers.

The staff are thoughtful and thorough and also instilled great confidence.

The staff were very kind and caring, listened to patients concerns well. The receptionist was very friendly when booking appointment too. Text reminder service was very helpful.

They are a fab team. Very professional and lovely people.

Emily was brilliant. My problem has improved with the treatment and by following the exercise programme she gave me. I found her to be very flexible in her approach to treating my problem and she gave me realistic goals.

The physio staff all go above and beyond there duties. They go out of there way to make you feel calm when going to your appointments, its the best physio department I have visited.

Steve was very supportive and always listened to my concerns. I felt comfortable to say if things worked or not. Above all I have now been left feeling so much better. Thank you.

I find the physiotherapist to be completely understanding of my problems. She was able to give me a proper review of my progress, explain what was happening. 100% professional service.

I am so happy with the way I am walking and its all thanks to amazing Physiotherapy care. Everything was 10 out of 10.

Excellent politeness. Superb explanation and support.

I have been most impressed with the treatment I have received at this physiotherapy department. I first came here with the thoughts that this isn't going to do any good, but I must say I was proved wrong.

The whole process was conducted very professionally with advise and compassion when needed. Friendly and courteous staff at all times.

My every contact with the Physio Dept has been highly satisfactory.

The difference has been amazing after doing the exercises that seem so simple! Thanks.

Aiden was lovely and really helpful. Reception staff were also very helpful and friendly. Thank you all.

My condition has improved 100% under the care of Devika.

I have been seeing Nicky over several months. Her advice and patience have been paramount in the good level of progress I've achieved following my knee replacement operation in March. Thank you.

The service provided was excellent quality. Very attentive therapists and personalised exercises to my individual condition. Definitely benefited from the treatment. Thank you.

An excellent service which has helped me get my life back. Thank you.

The service I was given was well informative. I understood everything that was said and I felt like I was listened to properly.

Wonderful, understanding treatment provided in a friendly, professional manner.

Friendly atmosphere. The physiotherapist, Natalie explained all aspects of my treatment and made me feel at ease and relaxed.

Preeti is amazing. Within 1/2 hour she diagnosed my problem which I had for 3 years without any solution. She really knows her stuff.

All staff to be congratulated on their attitude, care and kindness and were professional at all times.

Great staff, high level of expertise, convenient location. 1-1 care - fantastic!

I am very pleased with the care and help from the exercises given by my physiotherapist. Dev has given my life back to me.

I wouldn't of been able to get through the last two years of pain without this amazing team. Thank you.

I have had wonderful treatment. Roma has been so very patient with me and I feel so much better.

Wonderful staff, patient and caring. Could not have come this far without them. Thank you for helping me to walk again.

Excellent service overall. The staff are lovely, punctual and very friendly. Dev the physiotherapist I have been seeing has helped me so much.

Everyone was very friendly, especially the admin staff. I am very pleased and satisfied with my whole experience. Thank you Sheppey Physio Team.

A very polite, professional, courteous response from Roy - excellent. Mum is elderly and he spent time to explain - reassuring and she responded well. Thank you.

Alex has been fantastic and I cannot fault him. He is so caring and listens to what you say but very professional. He is a credit to the Queen Victoria and the NHS.

Very pleased with the friendliness and competency of the staff.

Would highly recommend this service and in fact, have already done so.

Very helpful and listened carefully to problems.

The team at the Physio Unit were all amazing, they were 100% professional.

It has been a positive experience from start to finish.

The excercises have been a great help in restoring my mobility and confidence.

Great staff who cared about you.

Very helpful and supportive from the booking, reminder service to the physio. All good. Thanks very much.

I have had first class care and attention on all my visits. Delighted with the result.

What a great service from a great team.

Feel so relaxed when I come out from treatment. Find it very benefitial and helpful.

Staff very helpful. Very pleased with the whole set up in the hydro department.

Lovely friendly people. Great service. An asset to the town.

Informed and helpful treatment. I have experienced improvement.

Felt comfortable. Everybody I came into contact with was polite and friendly.

The department was caring, helpful and interested to improve my situation.

Friendly, caring service. Helped me gain confidence and strength.

The whole experience was great. If I need further treatment I would not go anywhere else.

It is very calm quiet and nice in here. The atmosphere is absolutely lovely.

Great care and help from very friendly professional staff.

First class care - the best I could expect.

I was very impressed with the treatment and the way the centre was run. (Sheppey)

I have been very professionally dealt with and the results have been good. (Livingstone Hospital)

Always have first class service with positive results. (QVMH, Herne Bay)

Polite and professional method of treatment, and continuity in person giving treatment. (Summerhill Surgery, Broadstairs)

I am feeling so much better and the treatment that I have been given has been very beneficial. (Coxheath Clinic, Maidstone)