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Sexual health

We are a consultant-led team of sexual health clinicians which offers high-quality, confidential sexual health services.

For advice and opening times call our Central Booking Team (please note this is not a clinic number).

For advice about contraception and STIs text.

Speak to one of the team, see the live chat page for times and details.

Contact us

Times and days of clinics in Kent can be found on the Kent County Council website. Times and days of clinics in Medway can be found on our Medway Sexual Health page.

Conversations with the Sexual Health Central Access Team are confidential but are recorded for quality purposes. You must be aged 13 years or older to use this service.

You are now able to obtain repeat oral contraception from some local pharmacies for free and without an appointment. A list of pharmacies providing this service is available:

Online forms and appointment bookings

See the forms and booking links in the accordion below. You may have been directed to this page by our Sexual Health Central Booking Team to book an appointment or to complete an online form.

Who we are

We are a consultant-led team of sexual health clinicians which offers high-quality, confidential sexual health services.

What we do

We provide integrated sexual health clinics across East Kent (including Swale) and Medway which offer screening and treatment for sexual transmitted infections; contraception including long acting reversible contraception; HIV treatment and care services; young people’s services and sexual health promotion. Our clinics provide appointments across East Kent (including Swale) and Medway.

We support pharmacies that are providing free emergency hormonal contraception to under 30 year olds in Kent and Medway and the delivery of the National Chlamydia Screening Programme in Medway which provides opportunistic screening to under 25 years old.

Our specialist trained therapists also deliver psychosexual therapy services across Kent.

How do you use this service?

You can contact the service directly or you can be referred by a GP or healthcare professional.

Virtual appointments

Pre-booked appointments only.

We are using a variety of virtual platforms to conduct our appointments, you will be advised which one by your clinician at the point of scheduling your appointment. Please click on the appropriate link below to start your virtual journey.

Read our Virtual appointments for patients page to get the best out of your appointment.

Our locations

Clover Street

4 Clover St, Chatham ME4 4DT

Please ring 0300 123 1678 to make an appointment. No walk-in clinics are available at this time.

View on Google Maps

The Gate Clinic

Kent and Canterbury Hospital, Canterbury CT1 3NG

Please ring 0300 790 0245 to make an appointment. No walk-in clinics are available at this time.

View on Google Maps

Your comments

April 2023
Ashford

They were very calm and understanding. I felt reassured and safe.

April 2023
Swale

The nurse and chaperone were amazing. Spent time going through the options and giving me lots of information and making me feel at ease during the procedure. Thank you so much.

April 2023
Chatham

Vicky was very polite, professional and made sure I was comfortable throughout the whole process.

April 2023
Canterbury

The staff were professional, kind and supportive. Non-judgemental and gave positive advice.

April 2023
Folkestone

Made me feel very calm and talked me through the process before and after carrying out the procedure.

April 2023
Chatham

Staff were very friendly. Vicky was lovely, so kind and lighthearted but professional. Chatting to me throughout made me feel relaxed and at ease.

March 2023
Swale

Lovely staff very caring made me feel at ease, very good at their jobs. Extremely happy with the care I received.

March 2023
Folkestone

The nursing staff were friendly and put me at ease. I felt no embarrassment being there and found it easy to talk openly to the staff.

March 2023
Canterbury

All of the staff from reception to the nurses and the doctors I have met have all been incredibly friendly, creating a safe, judgement-free space.

March 2023
Chatham

Was made to feel comfortable and at ease by the lovely Nadia and Jo.

March 2023
Chatham

Welcomed nicely, informative, felt at ease as soon as I came in. Phone service was amazing, I felt listened to, it's the best service from NHS that I have had, thank you.

March 2023
Chatham

The nurses inside made me feel so comfortable since it was my first ever testings. They explained everything in the best way possible and made me feel so well cared for.

March 2023
Swale

Reception staff friendly, nurses very friendly, professional and supportive. Really impressed with my experience.

March 2023
Chatham

Tara was really reassuring and helped me have the best blood test experience possible as I feel faint. The other nurse Rebecca and new Student Trudy were really nice too.

March 2023
Canterbury

I was treated with dignity and respect. The doctor made me feel at ease as I was worried beforehand.

January 2023
Folkestone

Amy was amazing made me feel very comfortable and was lovely.

January 2023
Thanet

Friendly and chatty staff. Made me feel really comfortable. Talked me through what I might feel and what was going on.

January 2023
Chatham

Very efficient, discreet and informative throughout. Was made comfortable. Staff are very friendly approachable and helpful.

January 2023
Canterbury

The nurses were lovely, reassuring and made me feel at ease.

December 2022
Thanet

Nurse was very kind and friendly. She made procedure very relaxing and comfortable for me.

December 2022
Canterbury

The members of staff were fantastic, kind and incredibly professional.

December 2022
Swale

Very reassuring staff, went at my pace. Nurse Mairead and HCA Levi looked after me very well.

December 2022
Folkestone

The nurse was amazing, made me feel so comfortable and was able to answer all my questions.

December 2022
Chatham

I was received warmly and I was talked through the procedure from start to end, so I was aware of the whole process.

June 2022
Canterbury

I was nervous but Dan was extremely friendly and helpful. I felt like I was in good, safe hands.

June 2022
Canterbury

The doctor and nurses are brilliant, very helpful and professional.

June 2022
Folkestone

They were so lovely and have multiple options, whilst making sure I was aware of everything.

June 2022
Swale

Staff very friendly and extremely professional, whilst putting you at ease. You are not judged as to why your attending. This is my third time attending the clinic and would not wish to go elsewhere.

May 2022
Folkestone

Friendly staff who made me feel comfortable.

June 2022
Chatham

Very quick easy and great service. Sarah was very gentle. I really like the online service.

May 2022
Swale

My nurse was very calming and reassuring throughout the procedure, especially when there were a few complications.

May 2022
Canterbury

Both the nurse and doctor were extremely helpful. They answered all my questions and were lovely throughout.

May 2022
Chatham

Treated with respect and lady that I saw was so lovely to me and made me feel comfortable.

April 2022
Folkestone

Very supportive and friendly.

April 2022
Canterbury

Such lovey staff. Always supportive, make you feel at ease and reassuring. I’ve been a number of times and all staff have been excellent without exception. Thank you.

April 2022
Thanet

Appointment was easy to book. Practitioner I saw was marvellous, very easy to talk to and put you at your ease.

April 2022
Swale

I can not praise enough how quick and efficient the service I received. From initial call, to triage and arrival. Thank you.

March 2022
Chatham

Nadia the Nurse and the HCA were very great . They made the process very comfortable. I was treated and spoken to in a professional manner throughout.

March 2022
Canterbury

Always efficient, kind and non judgmental.

March 2022
Chatham

The nurse Sarah and Wendy were very reassuring, friendly and took their time to help at every step.

February 2022
Ashford

Felt very comfortable automatically, it was quick, and I felt respected.

February 2022
Canterbury

Staff were amazing and very friendly. Made me feel very at ease when I was nervous.

February 2022
Folkestone

Professional healthcare, great contact with patient, helpful treatment.

February 2022
Chatham

Staff are always very professional and friendly. Service is very informative and discreet.

January 2022
Chatham

I got an appointment really quick. The nurse checked everything and put me at ease. She answered all my questions.

February 2022
Thanet

Always treated with respect, dignity and the clinicians are always very knowledgeable and helpful with any questions/queries.

January 2022
Folkestone

Welcoming, personable, empathetic care by Jo, who provided a balanced view on my heath choices and I felt hugely safe in her hands.

January 2022
Swale

Was very understanding and explained everything.

January 2022
Folkestone

Extremely welcoming members of staff and very professional.

December 2021
Canterbury

The nurse I saw (Lucy) was amazing very knowledgeable and took time to explain all my options and pros and cons of every option. She really put me at ease.

December 2021
Chatham

I spoke to a lady called Vicky, she was amazing and went over and beyond. Excellent customer service skills.

December 2021
Ashford

Emma was very knowledgable and compassionate. Resolved an issue I've had for years and is a credit to this clinic.

November 2021
Canterbury

Professional friendly service, they put me at ease.

November 2021
Swale

The nurse was brilliant, really polite and friendly and made me feel really comfortable.

November 2021
Chatham

Lovely staff. Very thorough and investigated fully. Friendly and caring. An excellent service.

November 2021
Canterbury

Very friendly and helpful team without judgement.

October 2021
Thanet

Very professional, competent, wonderful bedside manner.

October 2021
Folkestone

Informative and engaging.

October 2021
Chatham

They where very thorough and clear with everything going on and treatment planned.

November 2022
Thanet

My nurse was absolutely brilliant. She took the time to really understand my concerns and provide the best care.

November 2022
Canterbury

Friendly nurse who I could engage with and openly talk to and went above and beyond to put my mind at rest.

November 2022
Chatham

The nurses engaging with me throughout the procedure to make me as comfortable as possible. Nadia and Jo were excellent.

November 2022
Folkestone

Excellent nurse, good knowledge, professional but easy to talk to, understanding.

October 2022
Thanet

Lovely treatment from staff, made it a smooth experience and comfortable.

November 2022
HMP Rochester

Made me feel comfortable, good communication, educated me on my choices.

October 2022
Canterbury

The staff were very kind and informative.

October 2022
Folkestone

Lovely, reassuring staff. Very professional, explained everything about the procedure and I felt I was in safe hands.

October 2022
Chatham

The lady who I booked the appointment in with was great and very helpful. The lady who I spoke to and performed the procedure was very informative.

September 2022
Ashford

Everyone was kind and professional. They are just amazing people.

September 2022
Canterbury

The staff were extremely helpful and reassuring.

September 2022
Folkestone

The appointment was prompt and I was seen on time. Nurse had a very caring manner and put me at ease.

September 2022
Chatham

Friendly staff, quick and easy. Felt very comfortable and got the information I needed.

August 2022
Chatham

Nadia was welcome and friendly, made me stay calm.

August 2022
Canterbury

It was professional, calm and the nurses and doctors made me feel comfortable and safe.

August 2022
Folkestone

The staff in Folkestone are amazing and go to great lengths to accommodate and help people. They are so kind and helpful.

July 2022
Medway

It was a straight forward process and the staff were friendly.

July 2022
Canterbury

All staff incredibly friendly and informative. The whole process was efficient and I was made to feel comfortable and vey well cared for.

July 2022
Swale

The doctor and in particular, the nurse, were absolutely superb.

July 2022
Thanet

Absolutely amazing time. The treatment was quick and easy and the company was the best I could have asked for.

July 2022
Folkestone

Really kind nurses, made me feel completely at ease, as I was concerned about the procedure.

September 2021
Chatham

Very caring service. Made me feel comfortable and reassured.

September 2021
Folkestone

Extremely helpful, talked through the whole procedure in detail, made sure I was OK due to an ongoing condition. Very kind and put me at ease.

October 2021
Swale

Nurse explained the procedure very well and was very informative. Very professional.

October 2021
Thanet

Always a good service made me feel at ease and able to answer any questions I had very satisfactory service.

October 2021
Chatham

Very pleased. Lovely staff and everyone went above and beyond to do it.

July 2021
Folkestone

Quick triage callback. Same day appointment. All staff friendly and professional.

August 2021
Chatham

Service was excellent from beginning to end and staff were kind and polite.

August 2021
Canterbury

Lovely helpful staff who made me feel at ease.

August 2021
Folkestone

Very friendly, two lovely ladies made me feel comfortable.

September 2021
Canterbury

Leah and Stephen at the Gate Clinic are just fabulous. Thanks guys, really appreciate everything you do.

May 2021
Thanet

I was seen on time, the nurse was professional and my visit was very straightforward.

May 2021
Swale

The staff were incredible. Friendly, kind, understanding and professional.

May 2021
Canterbury

The staff treated me with complete respect, maintained dignity and helped put me at ease.

June 2021
Thanet

The nurses were fantastic and knowledgeable and I felt comfortable to talk openly to them.

June 2021
Swale

Made me feel at ease , very informative about different contraceptive.

July 2021
Chatham

Was quick and easy. Went in and was out within minutes. They explained how to take the contraception very well.

July 2021
Canterbury

Great customer service, staff are welcoming.

February 2021
Chatham

Staff took time to listen and explain things clearly.

February 2021
Canterbury

The lady I saw was very thorough. Very good at putting me at ease. Very willing to listen and talk and give me the time needed.

March 2021
Chatham

It's very easy to get though to the clinic and the staff are very helpful with arranging prompt appointments.

March 2021
Canterbury

Very good with the current COVID restrictions. I was out on a call back list and contacted quicker than expected, everyone I dealt with was helpful and informative.

April 2021
Chatham

The consultant was listening, had compassion. I was very anxious and after speaking to her my anxiety disappeared. She treated me with kindness and respect. She was very good. If something is good it needs to be said.

April 2021
Canterbury

I called in the morning and had a phone consultation at lunchtime. The staff were helpful and professional.

April 2021
Swale

A great response and consultation.

May 2021
Folkestone

The whole process was quick and easy, the member of staff that saw me was very friendly and helpful. Kept our conversation confidential whilst maintaining proper social distancing rules. Fab service.

May 2021
Ashford

I found the staff to all be very caring and professional and felt very reassured.

October 2020
Chatham

I hate phoning, and the staff were very kind on the phone, and nikki who removed my implant was incredible. lovely lady and had a lot of knowledge. never been so happy with a service in my life!

October 2020
Ashford

Thorough, friendly and extremely kind. Gave the best advice and made me feel calm in a horrible time.

November 2020
Chatham

I felt at ease during my appointment and felt like everything was explained correctly.

November 2020
Chatham

Despite lockdown my appointment was kept. A previous consultation with a nurse over the phone was caring.

December 2020
Thanet

Staff are very welcoming, interested in your problem/worries and very reassuring. They provided me with full information needed.

January 2021
Canterbury

Appointment was made quickly, seen quickly on the day by a very warm and friendly nurse with lots of knowledge and advice.

January 2021
Rainham

I'm glad the online request is still there it makes it easy to get a kit without going out.

February 2021
Canterbury

Good, quick and easy to use and very confidential.

February 2021
Thanet

Friendly, queries answered and resolved quickly.

July 2020
Ashford

Such kind and caring ladies, really made me feel at ease.

July 2020
Chatham

Doctor and nurse were absolutely amazing and kind. I received all the information and service I needed, thank you so much.

July 2020
Chatham

Booking consultation was easy with friendly staff, procedure was quick and easy, explained in detail and made me feel so comfortable to return.

August 2020
Canterbury

I was very nervous when I entered the clinic, and the two ladies who done my contraception made sure that I was put at ease and had nothing to worry about. They spoke to me when I was getting the procedure done which made me feel very relaxed.

August 2020
Rainham

Lydia was really helpful and kind, explained what I had to do to get my tablets.

September 2020
Canterbury

The nurse was very patient and kind. She explained everything I needed to know about the contraception I chose and I didn't feel rushed. I was made felt free to ask any questions. Very professional service.

September 2020
Folkestone

It was a phone appointment because of COVID-19. The lady was kind considerate made me feel at ease so that I could speak freely. Amazing service!

September 2020
Canterbury

Brilliant Service, I was not waiting around and fantastic safety measures due to COVID.

September 2020
Rainham

The lady who called me with my results was really nice to speak to she explained everything to me and asked me if I had any questions too.

July 2020
Chatham

I had a wonderful experience and service. I was also provided with assurance and the nurse, Nadia, was very cheerful.

September 2020
Clover Street

I am writing this review not only to share my positive experience of the Clover street team, but for anyone concerned about visiting the HIV team here for the first time (hopefully no one else does). I have been under the care of the HIV team here for just over 2 years and whilst the nursing team has changed, I can safely say the level of care and consideration for their patients has not, it is important you are able to trust your HIV team and be open with them, I have always felt I can do this. Dr Hebron's approach is fantastic and supportive. The ongoing care and support from all involved is fantastic. The only thing I don't like is the weight and blood pressure machine in waiting area, but understand the efficiency it provides giving the clinical team more time with the patient. Thank you to all the team, from the receptionists through to Dr Hebron.

September 2020
Clover Street

Just want to say a big thank you to everyone for the great experience! Especially my nurse Aileen who made me feel at ease from the moment I stepped into her room! Amazing service! Would recommend!

September 2020
Clover Street

Good Afternoon I wish to leave a review for this clinic.. I spoke to a very helpful lovely lady. Her name is Trish.. She was patient and professional. But ultimately took away my embarrassment that I felt ringing for advice. I'm nearly 57..An menopause age. What a fantastic team you have there. She truly deserves recognition for her efforts and time spent doing her job. Management should feel blessed to have staff such as Trish doing her job. I felt so much better about a call I was scared to make.. Please take note. My daughter also had a great reaction to her call by your staff. Feel confident in the trust of the team there. Thank you so much.

August 2020
Contraception Service

Better than any GP! So fast and efficient even in the middle of a pandemic. [Sexual health nurse] helped me so much over the phone. She covered everything I needed and did so really discreetly too. There is so much I didn’t know and she explained it so clearly.

June 2020
Canterbury

Accurate diagnosis and brilliant Doctor (name of the staff), great medication provided and instruction. Amazing support.

June 2020
Canterbury

Quick response, very helpful, kind and professional.

May 2020
Rainham

This is such an easy service to use, private and confidential. The lady I spoke to about my results was professional and very helpful.

May 2020
Folkestone

The clinician was really kind and positive throughout the whole phone call which was really nice considering I was nervous about calling.

April 2020
Chatham

Owing to the current circumstances of teams working from home, I was triaged and spoke with a nurse in under 10 minutes. The nurse was helpful and friendly and reassuring over the phone.

April 2020
Rainham

This is a quick and easy service to use, confidential and results sent to mobile phone.

April 2020
Chatham

Professionally dealt with, paid attention to and given time at consultation.

March 2020
Chatham

(Staff name) was the consultant I saw today and he was extremely calm, professional and informative.

March 2020
Chatham

Very efficient doctor and assistant (staff names).

March 2020
Thanet

Always very friendly and a pleasent experience.

March 2020
Thanet

(Staff name) was so understanding and helpful when I made the appointment on the telephone, she took her time with me.The doctor (staff name) made me feel at ease at my procedure and was lovely.

March 2020
Swale

Lovely nurses/doctors - always comfortable and treatment effective.

March 2020
Chatham

I love the staff here. Its the second time I've seen this doctor (staff name) and she's so lovely. Always keeps me at ease.

March 2020
Ashford

I’ve been to this clinic a few times now and every time I’ve been the staff have been wonderful! I was seen straight away when I said I had to go to work soon, they put me through ASAP! The staff really cared about my problems and made sure I was seen and sorted out.

February 2020
Canterbury

Excellent service very professional and helpful reassuring above expectations.

February 2020
Ashford

(Staff name) is amazing and very thoughtful in her approach! Impressed with the overall service. Very happy with my vaccination visit today.

February 2020
Chatham

I was seen by very friendly nurses, (staff names) who made me feel so calm through the procedure. 

February 2020

The doctor was very knowledgeable,he had time to listen to my concern and take into consideration with respect. All in all very happy with the service.

February 2020
Chatham

The doctor was lovely and very helpful! I can't remember her name, but she was a consultant and gave me the implant. She was amazing.

February 2020
Gillingham

The staff at balmoral clinic were very helpful and friendly. They made me feel comfortable and after entering feeling scared of judgment, I left smiling as I was treated so well and unsure of why I was ever nervous as the staff were so understanding.

February 2020
Thanet

Nurse was very reassuring when I was nervous, put me at ease and answered all my questions.

February 2020
Chatham

I was unhappy with the treatment Ihave recieved at previous appointment, so returned for a second opinion. Now I am extremely happy. The Doctor and the nurse were fantastic.

January 2020
Thanet

The ladies are so lovely and make me feel very comfortable to share with them.

January 2020
Thanet

Not judgemental, seems very proffesional.

January 2020
Chatham

The doctors were really kind and caring and the results were very quick.

January 2020
Thanet

Friendly staff from the minute you come in. Clinic was extremly busy, but nothing was any trouble. Receptionist was always being asked how long untill I will be seen, and several questions, nothing seemed too much trouble. The nurses I saw were extremly helpful.

January 2020
Thanet

Seen by (staff name) every thorough explanation of options available, pros and cons of each.

January 2020
Thanet

Professional and non judgemental.

January 2020
Thanet

On a busy Tuesday morming, from reception staff to medical staff, all are efficient friendly and make you feel comfortable. Fantastic service.

January 2020
Chatham

Every time I have been to the sexual health clinic, I have been treated with care and consideration. I was made comfortable and at ease.

January 2020
 Rainham

The staff are friendly and not judgemental.

January 2020
Chatham

Dr (staff name) is a very helpful, approachable consultant. He made me feel at ease and has consistantly been very proactive with my healthcare diagnosis plan.

December 2019
Canterbury

Excellent care from staff, Very caring, friendly, and professional doctor/nurse.

December 2019
Chatham

Excellent customer service from reception and also doctors were highly professional.

December 2019
Chatham

I have no problems and everything was explained very clearly. Doctor and assistant was very nice and made me feel comfortable.

December 2019
Newington road clinic

Kind compassionate nurse (staff name), pill well explained.

July 2019
Thanet

Always supportive and easy to chat openly.

July 2019
Thanet

The doctor I am seeing at psychosexual clinic has improved my life 10 fold.

July 2019
Swale

The doctor gave good advice and reassurance and the procedure was easy

July 2019
Canterbury

Very professional. Discreet and personable.

July 2019
Chatham

I was treated with respect. My privacy was well maintained.

July 2019
Chatham

 Very friendly staff, not judgemental and quick to see me.

June 2019
Chatham

Lots of people are scared, afraid and shy to get tested but your service is great. I was afraid the first time but now second time round I am confident. Big thank you to all the staff. It is better to be tested than unsure.

June 2019
Canterbury

The woman who I had, (staff name) I believe, made me feel so at ease. I have a history of getting too scared to go through with my blood tests and this is the second time I’ve had her now and both times she has been amazing. She’s a real credit to the team of amazing nurses and doctors you have and I really feel like she has gone out of her way to make my experience as calm as possible. The results came back within 2 working days so couldn’t be happier. Thank you.

June 2019
Thanet

Very helpful, caring and friendly. Very good experience. I will visit in future if any problems. Thank you.

June 2019
Hoo

Staff always polite, nurse very informative.

June 2019
Ashford

Staff is very kind and caring. They show a lot of respect and answer any questions you may have.

June 2019
Swale

I saw (staff name), she was very friendly and went over and beyond to make me comfortable and good eye contact, informing me of what was wrong. I can't sing her praises enough

June 2019
Canterbury

The nurse was lovely and very understanding with no judgement of anything, the reception staff were also very friendly. Overall staff were amazing.

June 2019
Chatham

Service was fantastic, friendly with attitude of servicing. Thank you.

June 2019
Thanet

Prompt walk in sevice and (staff's name) was incredibly supportive, reducing my nerves and very sensitive to the testing and examination. (Staff's name) was efficient, giving optimum information and reassuring and he explained the next steps. Today results communicated so relief all round. I hadn’t used service for several years and good to know that confidentiality is key and records can be retrieved within the service.

June 2019
Gillingham

Nurse was very understanding and informative.

February 2019
Hoo

Always prompt and very professional.

February 2019
Twydall

Always come here, the ladies are really kind and helpful.

February 2019
Dover

Very convenient location, staff very friendly and reassuring. Also very professional and knowledgeable. I was seen as a walk in within 15 minutes.

February 2019
Rainham

Easy service to access.

February 2019
Canterbury

It was very easy to speak with the nurse, I did not feel like I would be judged at all.

February 2019
Chatham

The nurse was very kind, friendly and informative during my appointment.

February 2019
Gillingham

Friendly and professional service, I was also given a prompt appointment so I didn't have to wait too long.

February 2019
Thanet

Reception staff and nurses are ever so friendly, reassuring, kind, and a pleasure to be had. Its so nice that there is an appointment clinic at the College Road clinic.

February 2019
Swale

Professional, kind, understanding, compassionate staff. East to book appointment and quick results.

February 2019
Gravesend

The nurse provided exemplary and sensitive care with in depth advice in a warm, calm human way. Lovely!

January 2019
Folkestone

It was a nice environment and the staff were kind and friendly and well informed. They were supportive and understanding spoke clearly and gave good advice relating to my circumstances. 

January 2019
Gillingham

Really professional, talk through everything with you. Lovely. Thank you, NHS and staff. 

January 2019
Gravesend

The lady who did all my tests was an amazing person who is caring and goes beyond her job role. She was very supportive kind and friendly.

January 2019
Chatham

The nurse was so kind and helpful. I was able to get an appointment quite soon which was what I needed so I didn’t have to worry for a long time about whether I had an STI or not. The nurse also answered my questions about contraception and didn’t rush me. She gave me a lot of information. 

January 2019
Dartford

All the staff here are lovely, I am a nurse myself so it is nice to be treated with kindness and respect. 

January 2019
Dartford

The young lady I saw was really lovely and made me feel at ease, I was worried about coming here but there was no need.

January 2019
Dover

Great service all staff professional. Very informative.

January 2019
Folkestone

So thorough and helpful. Also extremely convenient to be able to access a walk in clinic in cases of emergency. I needed emergency contraception today and advice about other non hormonal contraception available. 

January 2019
Ashford

I was made to feel relaxed and not too nervous. [Staff member] was so lovely to me.

January 2019
Canterbury

Staff member was so helpful, knowledgeable and this is the best experience I have ever recieved from a gum clinic. 

January 2019
Canterbury

The staff were extremely friendly and welcoming. I felt like they understood my needs and concerns completely. 

January 2019
Canterbury

The staff were not only professional, they really were outstanding, even from taking the blood (not painful). Accommodated every need and tried their best to fit around my schedule for appointments etc. So impressed with the care given.

January 2019
Chatham

Very professional and caring and put me at ease. Very lovely people and I am very grateul.

June 2018
Dartford

This is my first smear test and the nurse made me feel at ease, I was dreading it! The staff here are very nice and kind.

June 2018
Dover

Friendly approachable staff which is a big part of making someone feel at ease when it can be awkward to talk about certain situations.

June 2018
Chatham

From start to finish my experience here has been good, polite staff have put me at ease. A very good service.

June 2018
Swale

Friendly and made me feel at ease. Answered all my questions without any issue.

June 2018
Folkestone

Excellent service, kind and compassionate nurses.

May 2018
Chatham

I was extremely impressed that I was able to have my consultation over the phone. As I work nights it was very convenient to have a phone call at home when it was suitable for me.

May 2018
Canterbury

It is a good service that does what it says on the tin, in a friendly and professional manner.

May 2018
Gillingham

The service I received was amazing, the nurse was fantastic.

May 2018
Thanet

Very friendly, non-judgemental staff and were very supportive and gave a lot of helpful information on any topics raised.

May 2018
Folkestone

Staff have been great, very supportive and caring.

April 2018
Gravesend

Efficient, informative, kind and helpful. Made me feel very comfortable. 100% kindness and respect.

April 2018
Thanet

Treated with kindness and made at ease to talk through concerns.

April 2018
Chatham

Staff friendly and able to answer all my questions in an easy to understand manner .

April 2018
Swale

I felt safe and confident through every step.

March 2018
Dartford

I was made to feel very comfortable and at ease. All staff were very nice and kind.

March 2018
Swale

Always very supportive.

March 2018
Ashford

Very helpful and sensitive therapist who remembered everything I said last time at my first appointment.

March 2018
Chatham

I have received great care. The treatment was effective and my diagnosis was quick. The staff have been incredibly kind. Thank you.

March 2018
Thanet

The service provided was very fast and friendly. All my worries and questions were answered. Calmed me down.

March 2018
Folkestone

The professional I dealt with was polite, efficient and sensitive to my needs .

February 2018
Swale

Fantastic service. Made to feel very welcome and calm. Lovely friendly nurse. Put me at ease.

February 2018
Hoo

The lady I saw was lovely and very reassuring .

February 2018
Dover

The nurses are friendly, confident in their advice and make me feel safe and relaxed.

February 2018
Canterbury

The whole experience was very smooth and the staff were incredibly helpful. The person I saw really listened to me and explained various reasons as to why I might be experiencing my symptoms.

February 2018
Ashford

Really experienced and kind nurse who was patient and explained everything so well. There were no surprises and we were really well prepared.

February 2018
Chatham

The staff are always lovely. The receptionist always ask how I'm feeling today which makes me feel better.

January 2018
Swale

The nurse is extremely friendly and skilled. She made me feel calm and relaxed, gave me all the information I needed, and I felt safe 100% of the time I was there.

January 2018
Gravesend

Friendly staff and felt comfortable during the appointment.

January 2018
Dover

The nurse I saw was very friendly and made me feel safe and relaxed.

January 2018
Chatham

Always helpful, polite, made me feel comfortable. Good quality care.

January 2018
Canterbury

Everyone of the staff were very discreet, friendly and helpful.

January 2018
Folkestone

The clinic was welcoming and I felt at ease considering what I was there for.

January 2018
Thanet

Professional, caring and a respectful service provided at the GUM clinic. Thank you.

December 2016
Gillingham

Informative and friendly staff. Knowledgeable and willing to listen.

December 2016
Ashford

Made it worry free and so welcoming. Friendly faces at a difficult and personal time.

December 2016
Canterbury

Comfortable and safe environment. Quick service and easy to access.

December 2016
Thanet

The doctor I visited at this clinic was very calming and made me feel very secure and relaxed.

December 2016
Chatham

Excellent service, kind and compassionate. The nurse was friendly and understanding - informative

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