Queen Victoria Memorial Hospital

A community hospital in Herne Bay that offers in-patient care on the ward, and out-patient appointments.

Queen Victoria Memorial Hospital

01227 594700

King Edward Avenue, Herne Bay, Kent, CT6 6EB

Visitors are always welcome between:

3 to 5pm, and 7 to 8pm or by arrangement with staff.

For blood tests please call 0330 123 9462.

Who we are

The inpatient ward is overseen by a modern matron with a team of registered nurses, rehabilitation assistants, healthcare assistants, physiotherapists, occupational therapists, a care manager, a pharmacist and visiting medical officer.

What we do

We provide a rehabilitation-focused inpatient approach to care. There are 20 beds available and the hospital takes patients directly from their own homes, and from the acute trusts. The hospital provides a range of healthcare services including inpatient beds, outpatient clinics and comprehensive services for older people. Other services include outpatient consultations in all major specialities such as child health, dental services, investigations, therapy and rehabilitations services other out-of-hour services.

Blood tests

We have an appointment system for the phlebotomy clinic. The phone number for the service is 0330 123 9462. The phone lines for this service are manned from 8am to 12 noon. You may have to try once or twice to get through. There is no answerphone for this service.

How do you use this service?

Any patient needing to be admitted to the hospital needs to have clear rehabilitation goals that are achievable within an agreed timescale.

Parking and facilities at the hospital

Free parking is available at the hospital for visitors.

There is a coffee machine and vending machine in the main out-patients department and a coffee machine in the Link corridor.

Your comments

February 2018

The service was super quick and efficient and the staff were friendly, polite and put me totally at ease. (Phlebotomy Service)

January 2018

Staff are very efficient and treatment are very good.

December 2017

A big thank you for an enjoyable stay.

December 2017

Everyone is kind.

November 2017

Have had good care.

October 2017

Friendly,courteous staff - patients well looked after.

October 2017

Good care, kind staff and freedom of movement around the ward and day room.

September 2017

There's no way the service could be improved. Everyone has been brilliant.

August 2017

I think I've been looked after very well. Very good care here.

August 2017

They are perfect staff.

July 2017

Service is tip top,night staff always answer bell and assist with care.

July 2017

Been well treated, no complaints about anything. Staff helpful and socialable.

June 2017

Loved it here and wanted to stay longer.

June 2017

Staff friendly, food very good and nice surroundings.

May 2017

Everyone is perfect.

April 2017

I would like to say how everybody has done everything to the best of there ability, this mornings HCA was brilliant in helping me get ready for the day.

March 2017

They treated me with respect.

March 2017

The staff are polite and everybody speaks. Very comfortable feeling.

February 2017

All staff so helpful and loving - nothing has been too much trouble.

February 2017

All of the staff have been so caring. Mum has been here for 3 months and has become so attached to them, she does not really want to go.

January 2017

I'm very lucky to be here. I couldn't fault the service.

December 2016

Everyone is very caring, helpful and nice. Making me feel like a home from home.

December 2016

Staff are attentive and friendly.

November 2016

Everyone is so friendly and they have given me lovely support here and enabled me to get back to how I was before my fall.

November 2016

Everyone is cheerful. I was very upset on arrival and I felt welcomed and was treated with kindness and love, was given plenty of TLC and on leaving I have been fixed and feel better.

October 2016

Staff are all very attentive and see to you straight away.

October 2016

The care here is second to none. My mother has been looked after with kindness, compassion and professionalism. Nothing has been too much trouble.

July 2016

Caring nursing staff who were all sensitive to my needs. Nothing is too much trouble. Excellent.

July 2016

Everything is perfect and I was very well looked after.

June 2016

Very impressed the care from staff the facilities and the food.

May 2016

Well looked after, well fed, caring nurses and carers.

April 2016

I was pleased with all aspects of my care - the staff have been good. They're all stars.

March 2016

Everyone has been so patient and kind to me regarding my situation.

January 2016

Very kind and caring staff, provides all my care.

January 2016

The staff have been caring whilst I have been here.

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