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  • 96%

    Patient Satisfaction Score based on feedback from July 2014

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Your comments

  • Food is marvellous. Everyone has been encouraging and I appreciate all their help.

    02 April 2014
  • Everyone on the ward have been amazing, full of love, laughter, caring and have enabled me to recover very quickly and progress to the next stage of my healing process with confidence. I will be eternally grateful for all the help I received from the Angels of Heron Ward.

    23 September 2013
  • Astounded by the amount of kindness I have received.

    18 July 2013
  • Excellent clinic and admin at the Queen Victoria Hospital Herne Bay. Everyone involved takes a great deal of trouble and effort to help us with our condition. Thank you very much.

    13 August 2012




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  • Would like more to do to pass the time.

    We have supplied some jigsaw puzzles.
  • We would like a change of food menu with more variety.

    We revised our food menu and have implemented this at our Community Hospital.
  • We want easier access to clear patient information leaflets.

    We set up a Patient Information Library on our website.