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  • 76%

    Patient Satisfaction Score based on feedback from November 2014

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Your comments

  • Staff are so helpful, so kind. Staff have patience - they think of everything.

    03 December 2014
  • The support that I had has been tremendous.

    02 October 2014
  • Food is marvellous. Everyone has been encouraging and I appreciate all their help.

    02 April 2014
  • Everyone on the ward have been amazing, full of love, laughter, caring and have enabled me to recover very quickly and progress to the next stage of my healing process with confidence. I will be eternally grateful for all the help I received from the Angels of Heron Ward.

    23 September 2013




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  • Would like more to do to pass the time.

    We have supplied some jigsaw puzzles.
  • We would like a change of food menu with more variety.

    We revised our food menu and have implemented this at our Community Hospital.
  • We want easier access to clear patient information leaflets.

    We set up a Patient Information Library on our website.