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East Sussex School Health

We are a team of public health practitioners, led by school nurses, who work with children, young people and families in East Sussex. You do not have to be in school to use this service.

Contact us

Please visit our website at East Sussex Children for information about health topics and training support for schools.

Referring to the East Sussex School Health Service is easy:

0300 123 4062  – School Health One Point (SHOP)
kentchft.esschoolhealthservice@nhs.net
Online referral form

We are available from 8.30am until 5pm, Monday to Friday, including school holidays.

Text Your School Nurse

Need to speak to someone now contact us by text using our confidential text messaging service for parents and carers of children of ages 5 to 19 years and also young people aged between 11 to 19 years.

07507 332 473

Find us on Facebook – /ESSchoolHealth

Who we are

Your School Health Team is led by registered, qualified nurses who have a specialist community public health degree. The team consists of community staff nurses, assistant practitioners, health improvement staff, school nurse assistants and administrators.

We work closely with a number of other services, including: Education, GPs, Children’s Integrated Therapy Services, paediatricians, the voluntary sector, youth services and East Sussex Children's Services.

All of our colleagues that work within schools and with children, families and young people have enhanced disclosure and barring checks (DBS); we are committed to promoting the healthy development, resilience and welfare of all children and young people.

What we do

Our focus is on promoting the health and wellbeing of all school-aged children, striving to deliver the very best care that we can. We do this by completing a health assessment with you and your child to identify the most appropriate intervention and potential outcome and we will work with you to achieve this. Where we are unable to help, we will always signpost or refer you to a more suitable service.

How do you use our service

Children, young people and families can access our service in a number of ways. Children must be between the ages of four and 18.

Young people can self-refer via any of our drop in clinics at secondary school, by contacting us through our confidential texting service 07507 332 473. Parents and professionals are welcome to contact us using the details above or by completing our online referral form.

East Sussex healthy schools programme

The East Sussex healthy schools programme builds on previous evidence-based approaches developed locally and is supported by East Sussex Public Health and the East Sussex School Health Service.

The healthy schools programme brings together the following three components that support schools in taking a systematic approach to health and wellbeing:

  • the school health check (helping you to achieve Healthy Schools Status)
  • a new pupil survey for Year 6, Year 9 and post 16 students, my health, my school, and
  • a new updated PSHE offer from the School Health Service.

The Healthy Schools programme supports schools to recognise and celebrate achievements in whole-school health improvement and provides a simple way to collate a range of evidence that will be useful for Ofsted inspection judgement areas.

Your comments

December 2022

Philippa, my daughters school nurse practitioner, has been helping me try and overcome and help my daughter's bladder problem for a few weeks now and she is so lovely and helpful and good at her job.

December 2022

Understanding, helpful to myself and my child.

December 2022

Nurse listened to my worries and concerns. She made me feel I wasn't alone and she cared.

June 2022

Fantastic advice. Always given in such a kind, supportive, patient manner.

June 2022

Everything said made sense and well explained.

June 2022

All happened quickly - Gemma had a very lovely manner. Gave great coping strategies to support my daughter.

May 2022

Elaine was very supportive an understanding of my situation.

April 2022

Webinar attended, felt supported and helped us to progress with sleep plans - fantastic service.

April 2022

Very quick response all explained very well, all calls answered very quickly.

April 2022

Ladies who ran the webinar were very welcoming and I was impressed with the webinar.

April 2022

The course leaders were very chatty and friendly and the content was good.

March 2022

Gemma was lovely - very patient, honest and understanding very supportive.

March 2022

All questions answered and dealt with quickly.

February 2022

Very supportive and understanding and also feel like they really want to help.

February 2022

Very patient and very knowledgeable and lots of information.

February 2022

Amazing, offered lots of support being referred to other services very quick/swift and the nurses went above and beyond.

December 2021

The ladies delivering the webinar were very pleasant. There manner was very welcoming. During the webinar they ensured that I understood the information being delivered.

November 2021

The staff just listened to me, there was no interruptions, I felt listened to.

November 2021

When we attended the appointment we went straight in, there was no waiting, which was ideal because my son was very nervous.

October 2021

The sessions were taken at my son's pace, we never felt rushed and sessions were cut short if they felt my son was not coping with them. We never felt judged because of this.

October 2021

I was given lots of useful information and relevant websites that have been really helpful. The nurse was always polite and her tone of voice was friendly.

October 2021

It was a relief to have some to talk to to, encouraging me and I was able to talk about about my son openly.

October 2021

I did not have to wait very long after the referral and the communication from the service was very good.

September 2022

Quick response - information on webinar given very helpful - felt I could return for more help if needed.

September 2022

Healthy habits was brilliant - learnt a lot - loved the way that they learned together and it was fun - staff extremely supportive. Felt listened to and not judged.

September 2022

The quickness of the appointment - everyone was lovely caring and kind.

September 2022

Initial phone call very friendly and efficient - easy to access the webinar - whole experience was smooth.

August 2022

The nurse really listened dealt with my child brilliantly. They gave child good advice and my child felt she was able to talk and enjoyed doing so.

August 2022

the nurse couldn't have been more helpful, was fantastic and really thorough

August 2022

Dealt with very quickly and efficiently.

July 2022

Really helpful - lovely lady was very supportive.

July 2022

Really helpful - practical and given real strategies - Elaine was brilliant and sleep webinar was very useful.

March 2022
Hannah, parent

We loved the Healthy Habits programme.  I was anxious about signing up because I felt like I had really failed my son - I could see he was unhappy about his weight, and it was affecting his ability to play with the other children at school.  He really wanted a change, but I felt overwhelmed at how to make that change and embarrassed that I needed help. The Healthy Habits team were incredibly supportive, non judgemental and clearly just wanted to help us all - there was no pressure.

March 2022
Young person

The school nurse was so helpful and understanding.

December 2021

The sleep webinar was very informative. We thought we knew everything, we had read books, trawled the internet and got conflicting information but the webinar provided us with information from people who knew what they were talking about. It was really good and clear information. We had follow up contact and had a very individualised plan set out for us. It was really good care.

March 2021

I really enjoyed the health awareness courses, I felt they were full of useful information and the duration was just right. Sometimes with courses I feel they go off track which can mean losing interest. However these courses were straight to the point, informative and easy to understand.

I feel more confident in my role now after learning through this course, I would definitely recommend to other members of my team.

February 2020
Eastbourne, Hailsham and Seaford

I did a self referral online for my daughter. Response was fast, efficient and no waiting list which was great. Both (staff names) have a warm, friendly approach. It was extremely relaxed talking about needs etc.

January 2020
Hastings and Rother

(Staff name) has really encouraged me to eat more and be more positive. (Aged 11-19)

January 2020
High Weald, Lewes and Haven

Reassuring to know lots of other people in similar situations. good suggestions and strategies. Friendly staff.

December 2019
Eastbourne, Hailsham & Seaford

Really helped talking about ideas, not just sleep but worries aswell. Some great ideas looking forward to trying.

December 2019
Hastings and Rother

Very helpful and some helpful ideas. Also a lot of discussion about on-going support.

December 2019
Hastings and Rother

This service helps you understand and gives key points and also you know your not alone.

December 2019
Eastbourne, Hailsham & Seaford

Found it very helpful and informative.

July 2019
Eastbourne, Hailsham & Seaford

I dont find it easy to talk to people about how I feel and I feel comfortable to talk to you. (Age 4-11)

July 2019
Eastbourne, Hailsham & Seaford

She was very helpful.They made so much sense and just really helped. (Age 4-11)

July 2019
Hastings & Rother

(Staff name) is extremely knowledgeable and has put me at ease throughout the next steps of supporting my daughter.

June 2019
High Weald, Lewes and Havens

Everyone was extremely friendly. (Aged 11-19)

June 2019
Eastbourne, Hailsham and Seaford

It's good and it helps me to release how I feel. (Aged 11-19)

June 2019
Eastbourne, Hailsham and Seaford

We were in a safe environment. (Aged 4-11)

June 2019
Eastbourne, Hailsham and Seaford

Useful workshop, offering strategies to implement.

June 2019
Eastbourne, Hailsham and Seaford

It didn't feel awkward and I felt comfortable. (Aged 4-11)

June 2019
Eastbourne, Hailsham and Seaford

He was friendly and I enjoyed the session. (Aged 4-11)

June 2019
Hastings and Rother

Very helpful and good advice. Listened to all my concerns.

June 2019
Eastbourne, Hailsham and Seaford

Any extra information is helpful, as well as knowing you're not alone, and to know there will be support in the future, ladies were lovely, very helpful.

June 2019
Eastbourne, Hailsham and Seaford

It was peaceful and quiet. (Aged 4-11)

February 2019
Hastings and Rother

It's very helpful for stress or any problems that you have. (Age 11-19)

February 2019
Eastbourne, Hailsham and Seaford

(Staff name) gives me very good advice and I love the things she gives me. She helped me really well. She's been really nice and welcoming. (Age 4-11)

February 2019
High Weald, Lewes and Havens

Nice friendly staff, ensuring all support has been given/offered.

February 2019
High Weald, Lewes and Havens

I have really enjoyed the support that has been available to me, I have found it very helpful.

February 2019
Hastings and Rother

I feel like my opinion matters and I'm actually being listened to.(Age 11-19)

February 2019
Eastbourne, Hailsham and Seaford

It has helped me a lot talking to someone and they made me feel comfortable talking about my problems. (Age 11-19)

January 2019
High Weald, Lewes and Havens

The staff were ever so friendly. I was listened to and felt very much that they were there to help and did not talk down to me in anyway. (Parent/Carer)

January 2019
Eastbourne, Hailsham and Seaford

Great outlet to discuss our issues and relate to our personal circumstances.

June 2018
Hastings and Rother

They were really helpful and very informative. They made sure we understand everything. (Aged 11-19)

June 2018
Hastings and Rother

So helpful, kind and lots of advice

June 2018
High Weald, Lewes and Havens

The support and guidance I have been given has helped not only my child but me too.

May 2018
Hastings and Rother

She is very approachable and friendly and easy to get along with.

May 2018
Hastings and Rother

Makes me feel comfortable and at ease.

April 2018
Hastings and Rother

Very happy with the help I have received.

March 2018
Eastbourne, Hailsham and Seaford

Helpful and understanding.

February 2018
High Weald, Lewes and Havens

Positive response from my child. Useful practical advice.

February 2018
Hastings and Rother

It is a good way to just get things off your chest that you cant any where else and it helps me to worry less. (Aged 11-19)

January 2018

Great support and help.

January 2018
Eastbourne, Hailsham and Seaford

Easily accessibleservice with helpful & friendly staff.

January 2018
High Weald, Lewes and Havens

Lots of fantastic advice and help for both me and my son.