Podiatry

Both the doctor and nurse were very welcoming, reassuring and friendly.

Very friendly kind, considerate and professional.

Everyone that saw me today were fantastic. Took me through the procedure step by step, felt very calm and the process was nice and quick.

Everything was explained clearly. both of the Podiatrists were very friendly and professional.

Mandy was excellent. She was so gentle but thorough with all my nail cuttings.

The ladies carrying out the procedure were clear in what they were going to do and made me feel relaxed in their company.

Becky and Luigi have been brilliant. Without them my wound wouldn't have healed and I wouldn't be having the operation on my foot.

The Podiatrist was very calming and very informative and made me feel comfortable and explained the healing process.

Very good indeed. Friendly helpful and kind. Very chatty and made me feel very relaxed.

Kind, caring and talkative, made me relaxed.

Professional and calm experience. I was explained the procedure and what they were doing.

Chantelle was very kind and caring, explained what she was doing and reassured me throughout.

Listened to me and made me feel at ease.

Kind, caring staff. Was very nervous but Mandy and Elizabeth put me at ease throughout the procedure.

Good location, outstanding and professional staff, well informed, availability of appointments, reassuring and outstanding care.

The podiatrists were lovely and caring. They explained the procedure to me and took good care of me also. They made me feel very comfortable.

Professional service given in a friendly manner.

Podiatrist polite and professional, good personality and helpful, clinic near home and appointment at suitable time.

Amazing team, very friendly and any questions or issues addressed quickly.

Really listened to. Felt like the exact treatment was given which has given me a good outcome.

Talked me through procedure and reassured me throughout, thank you.

Wonderful staff, so kind and friendly. The best!

Good treatment. Feel comfortable.

Ade and Kim were very good, nice and professional and chatty. They were great made me feel at ease.

Think it's brilliant, always helps when needed. Always responds to queries and calls. Best service out of all care patient received.

The podiatrist was very friendly and explained what she was doing and why, very clearly.

Could not ask for better care from the Podiatry nurses, always very informative and friendly.

Nice friendly, calm professional staff. Made me feel very comfortable and at ease during the procedure.

Staff were very nice and helped to keep me distracted from procedure. Lovely ladies to chat with.

Sevenoaks podiatry is a shining example of the NHS, everything is perfect and the staff are wonderful.

Always welcoming - treated with dignity and respect.

Lovely members of the team, very talkative and put you at ease. Very nice experience. Thank you.

Staff were amazing, very calm, explained things well. Lovely staff.

Very quick. Very helpful. Good advice.

Very approachable. Friendly. Made it less daunting for my son's appointment.

Polite and treated in personal manner, kindness and respect at all times.

The staff were calm and efficient which created a good atmosphere for me.

Very understanding of my anxiety and mental health. Very lovely and caring. Thank you.

The podiatrists were really welcoming and friendly. The service was good.

Very calm and welcoming. Explained everything and made me feel at ease.

You explained the problem. Gave me a thorough check up.

Fantastic. Very kind, treated me like a human.

Very lovely people, very quick and felt fully informed.

Polite, friendly and very professional care with excellent advice.

Fantastic look after me cheerful helpful.

Staff explaining what was happening and putting me at ease by being friendly and approachable.

Very kind service and nice podiatrist throughout the appointment. Felt comfortable and re-assured as I have anxiety.

Staff are very knowledgeable in their duties, friendly and patient. The care service they provide is excellent.

Podiatrists so kind and gentle. Really lovely people. I didn't feel rushed or pressured.

The staff were incredibly kind and personable and made me feel calm. They explained everything as we were going and answered any queries I had.

Whole procedure carried out effectively. Good monitoring of how I was feeling. Excellent care, deIivered with a smile.

Alan and Caroline were very thorough, informative and took their time to make sure I was OK. I went into my appointment anxious but was quickly put at ease.

Podiatrists are always really knowledgeable. They explain what they are doing and why and are always happy to answer questions.

Staff were amazing. Gave good clear information before and after the procedure.

Painless procedure, very efficient treatment.

I was put at ease straight away and the whole procedure was explained to me. Very pleased with the treatment I received.

Very professional staff giving my daughter full information and care before and during procedure.

Talked me through the procedure. Reassured throughout. Kept me calm and I did not feel a thing. Very relieved and satisfied. Thank you very much for your professionalism.

Amazing communication throughout and obviously competent care team.

Quite quick, nice staff, good communication.

Efficient, effective and carried out with care.

The doctor and nurse really looked after me.

I was put at ease straight way and the whole procedure was explained to me. Very pleased with the treatment I received.

Excellent staff and very caring and proffesional.

Treatment by Elizabeth has been exceptional.

Fitted me in quickly when I called. I was reassured throughout procedure, staff very friendly.

A warm welcome. Initial inspection. Great care by the Podiatrist Tanya.

Couldn't of asked for better people to complete my op. Made me as comfortable as possible and was very friendly.

Professional care with kindness.

Staff were extremely helpful, explained the procedure clearly.

Staff were professional and friendly, giving reassurance throughout and also very informative.

The staff were friendly and welcoming and very informative about the treatment.

Lovely Kirstie, very knowledgable and lots of advice.

Allen and the nurse were very calming and made me feel that I was in safe hands. I felt I could trust them both very much.

Really made me feel comfortable and were really friendly and explained everything to me.

Treated politely and with respect and quickly and efficiently.

Kind staff, made me feel at ease.

Wonderful service.

We got answers to all the questions we asked and felt confident in dressing the foot moving forwards.

I felt that all symptoms were considered properly together with the written report already received.

All the staff/podiatrists are always helpful and friendly.

Always a great service. Jayne is so calm and patient with me as I am very hard of hearing.

Friendly, and explained the procedure as they were treating me.

Nicola was so helpful and didn't rush with making decisions on what to do. Made me feel at ease.

Made me feel very comfortable and explained the procedure excellently.

Very professional, caring approach, I felt well looked after.

My experience was painless and the staff members were kind and respectful.

So much information, kind and polite, listened to and clearly explained everything to me. Wonderful service and care A*.

Very caring, did a very neat job on my toe, I felt I was in good hands.

Excellent explanations, all very clear and easy to follow - very considerate and welcoming and very honest.

Luke was very helpful and thorough and understood straightaway what I need. He was very open about seeing me in person as well which I'm very grateful for.

Everything was explained clearly. Concerns were answered.

Polite, friendly and very sympathetic.

So friendly and efficient. Putting me at ease.

Everything was explained properly. Very thorough. Right information. On time.

Staff are kind and talkative. Nail was removed quickly and with no issues.

The nurses and staff were amazing, thank you.

The team taking care of me were excellent, they had time and patience for me thank you.

Talked through everything. Made to feel comfortable.

Caring staff, positive, often long period of care. I have no complaints.

Very thorough and friendly.

All members of staff were very caring and put me at ease throughout the procedure (a big thank you).

I have had no problems. Sarah is a very good podiatrist and will always see me. I know my feet are in good hands.

Sarah and Lisa were kind and caring and very reassuring, even had a bit of banter.

Luke and Liz were fantastic at putting me at ease, they have made my life so much better. Only visited yesterday with my sister then had me in the next day for nail surgery.

Very understanding and kind and knowledgeable staff.

Adam and Kelly were excellent. No pain at al,l they were very reassuring. Excellent service. Thank you.

Very friendly caring staff, reassuring throughout. Made you feel at ease. Thank you.

Excellent, very friendly and thorough - excellent service.

Clinician was timely, pleasant, knowledgeable, friendly, humorous and very active in the care they gave to my feet.

Best care I've ever experienced. Nice, smiley people.

We have been very impressed with the service we have received. The care of putting a new dressing on the wound has been brilliant.

Nice staff friendly and welcoming, everything explained clearly.

Prompt friendly and expert treatment. Found time to accommodate at short notice for minor emergency.

Any questions were answered clearly, good appointment times, friendly and helpful.

Very attentive podiatrist and very patient.

The people were very nice and reassuring. The procedure went very well. They explained it well.

Vesna was extremely helpful, thorough. She certainly knows her job and told me how to continue.

Staff on both occasions have been great, very caring and informative.

They talked everything through with me, very efficient and treatment completed.

She was very friendly and helpful. And informative.

I felt safe and very well looked after. Communication was excellent. Nothing was rushed.

Nothing was too much trouble for nursing staff. All so pleasant and helpful.

Very helpful information and reasonable ideas and guides to help.

Can't praise them enough. Made my son totally at ease and comfortable from the minute we arrived. Lovely, lovely people.

I found the service was very good. Podiatrist was very professional, compassionate and informative.

Both Podiatrists I saw were so gentle and caring. The whole experience was great.

Both people that saw me were very welcoming, clear with full explanation about my feet.

All the Podiatrists I was seen by were very professional and made me feel good and they were very friendly. I would like especially to thank Claire for her care.

My father (the patient) has dementia and I live 150 miles away. The communication was excellent for all three appointments, i.e. call to agree the best date/time for the podiatrist to visit, followed by an update on how the appointment went. As regards the treatment itself, the ulcerated feet healed very quickly so great job.

So much information kind and polite listened to and clearly explained everything to me. Wonderful service and care A*

The ladies were informative and very kind. Made me feel comfortable and relaxed and I was in safe hands. Very professional. Thank you.

I have had excellent, response from all three visits and good advice on how to contact other services I need.

Very experienced, competent and pleasant staff always give their best.

Totally satisfied with how I was treated prior to and during the consultation.

Video call very clear to understand and informative.

As usual, polite and friendly. Good at your job.

Becky always goes above and beyond and I always feel more comfortable after my appointments.

Effective communication via video appointment when the surgery was explained and offered appointment booked then and letter received shortly after.

The clinician is very caring and polite.

Very well looked after, kept my son calm during procedure, even though he was very nervous.

Brilliant podiatry service. I have seen Alan now over several years and the time and thought he gives to helping my condition is brilliant and professional, informed and skilled.

Friendly staff and made me feel relaxed. Talked me through every step.

Nicola was really knowledgeable and caring and passionate about her job providing a fantastic service. I hope to have any further treatment with Nicola. Thank you for a great service.

Always on time - cheerful, friendly, pleasant, caring and most importantly in my humble opinion provides first class treatment. Thank you Hayley.

Excellent communication throughout appointment with suggestions as to the way forward.

Very helpful ladies. they spoke to my son as well as myself. Thank you for everything.

Staff were very friendly and talked us through the whole procedure. They also gave us all the information required for aftercare.

Very helpful and talkative. Explained everything well.

Both Tanya and Sam were very friendly and explained everything before taking any action.

Staff were incredibly friendly and did a great job of explaining the process and making me feel at ease.

Kevin and Maria both very professional friendly and very respectful.

The podiatrists were very kind and understanding and explained everything well.

Appointment available within a week. The clinician listened to my issues and was keen to make recommendations taking into account all of my conditions.

Treatment was thorough and explained to me. Feeling good about health service provided.

Such a polite informative gentleman. Very kind and understanding. Excellent bedside manner.

The lady was informative, kind and helpful.

Podiatrists were friendly, informative and understanding of my needs. The procedure was carried out to a high standard and very quickly.

Very friendly people, easy going, easy to relax around them. Comforting.

Very sympathetic, clear, caring and efficient consultation.

Whole team very attentive explaining everything that was happening in a friendly calm manner whilst remain highly professional. Super team!

Professional treatment accompanied by high quality explanation.

Very Polite in manner and handled in a professional way from the start with a phone and follow up appointment letter.

Quick, professional, helpful and friendly service at every level.

Lea and Lisa were absolutely fantastic. They made sure my son knew everything what was happening throughout the procedure and chatted to help take his mind off the operation. They are both a great asset to the health service.

Easy booking appointment. Caroline and Helen were both very reassuring and friendly. very professional and quick operation.

I was very happy with the service I received. It was friendly, efficient and safe. Thank you.

I was seen by a very pleasant person in good surroundings, who reassured me about my feet giving my toes and nails attention and answered my questions.

She was gentle and reassuring. Kept me at peace and I didn’t have any reservations. The lady I saw was very good and very professional.

They are kind and friendly and know what they are doing.

Staff was very friendly and made sure I was comfortable at all times.

Quick response and friendly service. Everything was explained in details and great consideration was given to my son.

Staff are doing great job.overall an excellent service.

Brilliant treatment. Urgent appointment from the doctors received. I was seen within two days.

Fantastic service. I could not ask for more. Total care and consideration. They did a wonderful job reasuring my son, even I was contacted on the phone from them just to make sure that I had no other requirements. That's totally marvellous. All were very patient too.

I make a telephone call to ask if it's convenient for me to have a visit and then they arrive on time. They're very efficient, very pleasant, they do what needs to bo done, advise me if I need advising and bring the dressings I need. Everything is done properly with masks and apron.

Clinicians were friendly and kind. Things are done in efficient manor. I was happy after the treatment.

They look after you, no problem and when I can go to Tenterden (staff name) is brilliant as well, it's brilliant. That was good. He came with his mask on and a big apron. He phoned before he came. I was in the toilet at the time and he patiently waited for me which was good.

I have met (staff name). He's very good. He's always got my interests at heart, like at the moment he's having to see me quite regularly as I have a corn on my foot. He phones up as well which is good. I really like (staff name) and he is so good at his job.

I was seen by a charming young lady from Gillingham who I believe is on loan to Ashford. She was very thorough and professional but careful . I did not tell her that I can not feel anything in my feet or most of the way up my legs to the knee. I have always been completely satisfied with all treatment and advice I have received.

The staff who performed the procedure were top notch. The receptionist who had to inform me that I had not been booked in at Newington Clinic three weeks ago was sensitive and caring. That was brilliant.

They were dealing with a wound I've got on my toe and I thought they were very objective. They took corrective actions and vastly improved the wound condition every time they came. All of them, that's including (staff names) I thought they were very effective. Especialy (staff name) I have never met before who was always objective down to earth, not cold, quite open and I couldn't wish for anything more.

Friendly, professional and answer all questions I ask. They were careful with my feet. Excellent service. I am very pleased with the care.

The staf were friendly, they gave me an advise when needed and talked to me through the whole procedure.

Both myself and my wife found (staff names) helpful, professional and friendly service. The receptionist and staff polite and helpful. I would also like to mention that when (staff name) put doppler on my leg and found I had an irregular heart beat I was grateful he found it as I was able to see my doctor for ECG test and follow up appointment. Overall my wife and I were extremely happy with the service in every way.

Very professional approach, efficient and effective treatment.

Doctor referred me and I had an appointment 2 weeks later. Quick and efficient service. Really helpful and informative appointment.

Very friendly and proffesional. Gave a thorough explanation of all that was happening and helped put me at ease.

The appointment was made within a few weeks of the referral. I was seen by a very efficient podiatrist who was very engaging and thorough with his inquiries in trying to understand my problems.

Kind, caring, Informative and supportive staff with an excellent surgeon.

The staff were outstanding with their care and helpfulness. They could not (in my opinion) have done more, or been more considerate.

I had an useful discussion and hope that the proposed insoles will make me feel more comfortable.

The staff were outstanding with their care and helpfulness. They could not (in my opinion) have done more or been more considerate.

I am so impressed with how skilled the doctors are and how friendly they both are. I am very thankful for both of them.

Very caring service. Easy to rebook the original appointment.

I was seen quickly. Very professional clinicians. Very knowledgeable and friendly staff. Explained the procedure thoroughly and put me at ease. Great service.

The doctor and staff made me feel as relaxed as possible and talked to me through it the whole time.

Friendly and efficient care. No wasted time but unhurried approach from surgeon and nurses. Cancellation and rearranged date done efficiently. Thank you everyone.

Immediate relief, from friendly professional clinician, knowledgeable.

Just 100% care and attention.

Superb care and explanations, all staff were fantastic.

The service was exceptional from start to finish. They went over and above what they had to do to make my life comfortable once again.

It is great to have the service so local for my elderly mum, the staff were so friendly and explained everything to her. no waiting time which helps so much and didn't feel rushed.

They were very friendly and helpful. Spoke to me clearly about what was going to happen.

Very friendly, informative and made sure I understood all the information and advice given.

(staff names) went through everything as I felt a lot of panic. Told me all about procedure very kind and reassuring. Gave me water. Talked through everything. Felt they were excellent. Felt at ease.

My urgent appointment was about three weeks ago and was very successful. Excellent treatment. My next appointment will be at Maidstone (closer to home)  (Paediatrics).

Very pleased with prompt service and kindness shown.

Very informative, lovely nurse.

Friendly and lovely staff, made me feel comfortable and at ease. 

Always have excellent service from caring and dedicated team. Would totally recommend.

Thank you for a very nice visit. (Paediatrics)

All the staff were friendly, made me feel at ease. (Podiatric surgery)

I felt that recognition should be given to the staff when their dedicated service is provided with such efficiency and concern.

I have suffered from sore burning and stinging feet whilst and after walking for years. But having been given exercises and a good fitting insert in my shoes I can now walk much better and suffer far less. Thank you very much.

Kind, caring staff. Efficient and excellent service.

The staff were very friendly and informative. Also the surgery was over and done with very quickly 10/10.

I'm just really really impressed. The staff are lovely and kind and best of all, my feet are happy.

The problem is being solved and my feet are becoming comfortable.

Local and easy to access; podiatrist was friendly and very informative, answering all my queries and concerns and planning next steps. I felt more hopeful about managing my condition.

Everyone so polite, helpful and reassuring. I was put at ease as soon as I stepped in the door. All were so professional.

Staff were very helpful and reassuring, answered all questions.

Fabulous team, helpful, friendly, professional.

Wonderful NHS service.

Professional, caring and a pleasant experience for someone dreading the procedure! I was kept informed at all stages of the procedure and any fears put to rest. Thank you.

I am very happy with my treatment today. Very kind and caring and informative.

The care and dedication they have shown looking after my foot ulcers has been beyond reproach.

Very helpful and caring staff. Took great care of my autistic son. Explaining everything in detail.

Good service and kind people.

I have always received first class treatment at Herne Bay. Lovely caring staff! Calm beautiful environment with view of the blue sky and trees which are my passion for self care. No rushing about and chaos of other hospitals I have experienced which makes for a fantastic patient experience.

I have been having a lot of pain and discomfort in my feet and the practitioner gave a lot of advice on how to ease the pressure on my instep and showed me how to adapt my insoles to make walking more painless. She was very kind and efficient.

The podiatrists were efficient, friendly and informative. The treatment was thorough and considered regarding treatment. Thank you. Excellent pain control - no discomfort at all regarding injections etc.

[Staff Members] made me feel at ease and were very helpful and funny.

Put at ease by very friendly staff.

The lady was extremely helpful and gave useful information.

Great staff. [Staff member] is very efficient and has great bed side manner.

Seen in a timely manner Quality staff took time to explain questions and treatment was carried out professionally plus follow up visits were positive.

Good attentive service in a pleasant manner.

Made my son feel at ease throughout the surgery. Explained every step as they went along, excellent care.

Made to feel at ease, everything explained clearly. Procedure done well, lovely atmosphere.

I have had excellent professional service from my practitioner. Mad a difference in my ability to walk well.

My mother has attended clinic for at least 2 years now and the staff have always been extremely helpful and exceptionally professional a credit to the NHS.

They were very friendly and made me fell comfortable, the surgery went smoothly.

We are very pleased with the work that is done on our feet. Extremely friendly lady who looks after us.

Friendly warm approach. Daughter at ease and happy with visit.

All staff had a smile on their faces and were extremely kind and helpful.

Just a first class service - thank you.

Excellent service, friendly staff, happy and helpful, couldn't of asked for a better service.

1st class service, always polite, friendly and always gives the best care for my feet.

Very good service. Excellent and helpful staff. You come away feeling confident that you have just received the best treatment and advice you could wish for.

I have received nothing but complete attention and kindness with full explanations as to my condition which is much appreciated.

They were really good - made my son feel comfortable even though he was anxious.

Good regular service. attention to detail. Always asks how I am, always rings to ask if ok to call round and gives a time. Cheerful and treats me with respect.

Staff were very friendly and explained everything at all times, the procedure was very quick.

I feel the staff are dedicated to their profession, and along the way make the patients journey very calming and welcoming.

First class treatment with very kind and caring staff who I have complete faith in.

Very fantastic service, have been treated excellent, very speedy response due to painful ingrown toenail, very relived, thank you to you both staff.

The service is excellent. I am so much more comfortable since receiving this service. I get all the information I required and am informed of any changes or anything I should know regarding my feet.

Perfect job done, no pain good care and nice lady nurse.

Very fantastic service, have been treated excellent. Very speedy response due to painful ingrown toenail, very relived, thank you to you both staff.

Excellent service, excellent staff, extremely happy and much more comfortable since attending these clinics.

First class treatment.

Good service friendly and professional.

The reception staff although very busy were so helpful and understanding. The Podiatrist was exceptional.

I cannot fault this service. I have received prompt care, whenever I have needed it and always treated with great sensitivity and respect.

100% service and kindness .

The staff are kind and caring, they empathise with the situation. Very patient and all round lovely people.

The entire staff were absolutely brilliant. I couldn't ask for a better team of staff. (Day Surgery)

Staff were all reassuring, efficient and calm.

Very pleasant and friendly staff. Listen to ones concerns and give helpful advice, I cannot fault them.

The appointment was for my daughter and she was very nervous and the two staff members were so wonderful, it made the procedure for my daughter and myself less stressful.

The help was great. I felt completely look after explanation superb. Very approachable and I felt able to ask questions.

I was very pleased with the whole procedure, from start to finish. All of the staff were very professional and extremely. Many thanks for putting me at ease.

Always very patient, kind. Giving full explanation and answers questions fully.