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Epilepsy Service

Advice, education and support for people with epilepsy.

Contact us

0300 123 3167
kentchft.epilepsynursing@nhs.net
Monday to Friday, 8am to 5pm

Who we are

We are a team of specialist nurses with expertise in the care and treatment of epilepsy and our administrative team. We offer a service to clients in Kent and Medway.

We provide a link between the person with epilepsy, the consultant neurologists and the GP giving advice and monitoring medicine changes.

What we do

We provide education, advice and support to empower our clients, relatives and carers to manage their condition. Our goal is to achieve optimal seizure control.

We offer assessments and support via phone or online appointments and we will offer you a face to face appointment if we need to see you at a local clinic or your home.

We complete an assessment of your epilepsy and help you understand all you need to know about being newly diagnosed and the ongoing management of epilepsy. We share explanations and information on investigations and treatment options. We also provide lifestyle advice including maintaining good seizure control and first aid information to keep you safe. We help you to identify triggers for seizures, advise on managing and preventing prolonged seizures and share support and advice in special situations, for example pregnancy and rescue medication guidelines.

We also offer online training to enable healthcare providers to use Buccal Midazolam.

How do you use this service?

You can ask your GP or healthcare professional to make a referral to our service.

If you have seen us in the last 12 months, we also accept self referrals. Please contact us using the details at the top of this page.

Epilepsy Service patient education

This video will help guide you in understanding your Epilepsy and some of the risks associated with being diagnosed as having Epilepsy. It will also support you with many simple ways to improve your lifestyle and some of the day to day lifestyle changes you may want to observe to improve your quality of life. We encourage you to watch it as many times as you like as a refresher.

Video links

Your comments

May 2023
Herne Bay

The nurse was very helpful, full of knowledge and very easy to talk to.

May 2023
Herne Bay

Felt very comfortable and everything explained clearly.

May 2023
Gravesend

Rob listens to me understands my needs and is very helpful.

April 2023
Gravesend

The care has been exceptional since first contact with Rob.

April 2023
Maidstone

Interface is easy to use.

March 2023
Gravesend

Rob is a brilliant nurse - thoughtful, reassuring and helpful.

March 2023
Ashford

Fast response times with great ease of access to appointments when needed, very informative and wonderfully friendly people. KCHT team always prioritise patient needs and are a big asset to the NHS.

March 2023
Folkestone

Understanding specialist, option of teams face to face or phone appointment.

January 2023
Herne Bay

Nurse was aware of previous info and up to date. She was approachable.

December 2022
Ashford

Great service, plenty of time to answer questions and to note my concerns. Did not feel rushed.

December 2022
Ramsgate

Very understanding, as it was my first time completing a review.

December 2022
Gravesend

Listened, very helpful, gave me more options with medication. Very friendly and relaxed me in the appointment.

June 2022
Margate

My epilepsy nurse is absolutely amazing in giving me proper help and support with everything.

June 2022
Deal

Excellent! Thank you for all you have done for me, I feel so much safer now that I have an alarm and safety aids in the shower.

June 2022
Deal

Informative, listened to, following up on questions.

February 2022
Maidstone

The appointment was very good helpful and very polite and friendly.

February 2022
Maidstone

Lots of support given.

December 2021
Maidstone

This service has been extremely helpful and informative for my daughter and myself.

December 2021
Sevenoaks

Kind nurse who explains things and talks to our daughter and involves her in the appointment.

November 2022
Herne Bay

Listened to everything I was saying and asking.

November 2022
Herne Bay

Very understanding, good advice given.

October 2022
Gravesend

Very professional and clear.

September 2022
Margate

I have recived very good support from from the epilepsy nursing service and I am fully aware that i can call them at any time if I need further support

October 2022
Deal

Very thorough and go through all documents, clear explanations.

September 2022
Gravesend

Rob did a through assessment and was very reassuring. He explained the issues clearly and gave my mum solution to the current problem.

September 2022
Deal

Trish makes me feel very relaxed and she is very helpful.

September 2022
Herne Bay

Face to face, good honest very open communication, very knowledgeable, good open conversation.

July 2020
Whitstable

Helen - her friendly manner made feel relaxed and confident in her knowledge of epilepsy. Totally satisfied with the excellent service that was given to me.

August 2020
Sevenoaks

The nurse was very knowledgeable, listened to our concerns, gave us great advice to all questions.

September 2020
Tonbridge

Helen was amazing, very supportive, made me feel very at ease and gave a good list of advice that I will be taking on.

October 2020
Whitstable

Trish was professional, easy to talk with, listened always, lovely person, put me at ease, knowledgeable, sincere, experienced. An excellent first discussion.

December 2020
Maidstone

They always have time to find out how you are and if you need any help.

February 2021
Canterbury

The epilepsy specialist nurse - Maria - was not only very experienced and well-informed, but hugely empathic, conscientious and kind. Her manner made all the difference - it really felt like she cared.

April 2021
Dover

First opportunity to ask questions and get good advice about new condition in a relaxed and open way.

June 2020
Whitstable

Always had our calls or emails dealt with promptly.

June 2020
Ashford

Really informative and friendly nurse, the video was a great way to consult.

March 2020
Maidstone

Very friendly and informative appointment.

March 2020
Tonbridge

Gives good detail and extra time to talk to somebody that knows the area

February 2020
Epilepsy Nursing - Maidstone

I had very good experience of this service, especially when your ill with epilepsy you need a lot of help and advice from doctors and nurses and you need advice on medication. I felt I could talk to my epilepsy nurses very easily and be open with them and I have really liked (staff name) and (staff name).

February 2020
Gravesend

I have been treated in a very professional and courteous manner by (staff name) on both occasions.

January 2020
Maidstone

Made me feel very comfortable and gave lots of information I did not know previously.

January 2020
Maidstone

The person that I saw was very calming and relaxed me no end. I left the clinic feeling much happier.

January 2020
Dartford

All questions explained well so I understand what to do in certain situations and how everything works.

December 2019
Maidstone

Friendly and all questions answered satisfactorily.

December 2019
Gravesend

Made to feel more confident and comfortable.

July 2019
Tonbridge

Very knowledgeable, caring and understanding.

July 2019
Tonbridge

The information and advice given was very helpful.

Jun-19
Margate

Nurse very nice and helpful and able to answer all of my daft questions.

Jun-19
Margate

Made to feel very comfortable, everything explained well and clearly.-All questions I have had have been explained to me clearly.

Jun-19
Tonbridge

Received very helpful and useful advice I felt extremely welcome and cared for. 

February 2019
Margate

I felt listened to and informed more on my condition.

February 2019
Romney Marsh

Helpful and informative, drew up a care plan (plan of action).

February 2019
Dover

They are very helpful and reassuring.

January 2019
Maidstone

They have been very helpful with medication and have explained about the side effects and made me feel more positive about my condition.

January 2019
Ramsgate

You listened, you planned and were very kind and gave good advice.

January 2019
Margate

The appointment was most helpful and the staff member was also very welcoming and helpful.

June 2018
Tonbridge

Information good, helpful, relaxing and nice specialist .

June 2018
Gravesend

All areas of epilepsy care explained fully.

January 2018
Dartford

Very informative and helpful.

January 2018
Margate

I feel I was listened to and given the best advice and felt very happy with the help

February 2018
Tonbridge

We have recommended the service to others. Always helpful to have a contact where advice can be given either by appointments or by telephone.

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