Community Adult Diabetes Nursing Service

Educating and advising adults about living with diabetes.

Trinity House

0300 790 0271

110 - 120 Upper Pemberton, Ashford, Kent TN25 4AZ

Monday to Friday, 9am to 5pm

Whitstable and Tankerton Hospital

0300 123 1917

Northwood Road, Whitstable, Kent CT5 2HN

Monday to Friday, 9am to 5pm

Shearway Unit J

0300 123 1928

Concept Court, Shearway Business Park, Folkestone, Kent CT19 4RG

Monday to Friday, 9am to 5pm

Queen Elizabeth the Queen Mother Hospital

0300 123 1930

St Peter’s Road, Margate, Kent CT9 4AZ

Monday to Friday, 9am to 5pm

Who we are

We are a team of trained diabetes nurses and diabetes assistants who provide education and advice to adults with type one, type two and gestational diabetes to help them manage their own condition.

What we do

We run nurse-led clinics in Ashford, Canterbury, Dover/Deal, Shepway and Thanet and visit patients in their homes if they are unable to travel to a clinic. We offer patients and carers advice about healthy living, diabetes treatments and initiation of insulin and other diabetes therapies that can be injected. We can also advise patients about blood glucose monitoring and how to use a glucometer.

We also support clinics for pregnant women who have pre-existing diabetes and for those who develop it during their pregnancy.

DERIK
DERIK (Diabetes Education and Revision in Kent) is a structured education programme that has been designed to give you up to date information about living with type 2 diabetes.

The session aims to bring together people with type 2 diabetes, to give you an opportunity to share experiences about how well you can manage your diabetes on a day to day basis.

By taking part in DERIK you will:

  • Learn new skills to manage your diabetes
  • Develop confidence in the daily management of your diabetes
  • Meet others and share similar experiences
  • Learn about developing more effective relationships with healthcare professionals.

For more information please contact us.
Phone 01233 667775 or email kcht.diabeteseducation@nhs.net (east Kent)
Phone 0300 790 6797 or email kentchft.derikdiabeteswest@nhs.net (west Kent)

KAT1E
KAT1E is a local educational course about living with type 1 diabetes. It helps you develop key skills and self-manage to suit your lifestyle choices.

The benefits of attending a KAT1E course may include:

  • reduction in hypos
  • potential for weight loss
  • increased confidence in diabetes self-management
  • improved wellbeing.

For more information please contact us.
Phone 0300 123 1250 or email kcht.diabeteseducation@nhs.net

How do you use this service?

You need to be referred by a GP or healthcare professional.

Your comments

January 2018
Canterbury

The team member that dealt with me was empathetic, understanding and warm; she made me feel valued and respected as a person.

January 2018
Thanet

So much help and support which is invaluable.

February 2018
Canterbury

Wonderful care and advice. Really helpful just when I needed it.

February 2018
Thanet

Very helpful, supportive, caring. Listened to what I had to say

December 2017
Canterbury

It was helpful and gave me more knowledge about my diabetes and how to deal with it, which obviously gives me more confidence.

December 2017
Canterbury

Nurse was very kind, helpful and professional.

November 2017
Dover/Deal

Very polite and helpful. Listens to what I have to say.

November 2017
Shepway

Friendly, happy to help and listen. Have enjoyed coming.

November 2017
Canterbury

The nurse was very good, and very clear and sincere.

October 2017
Canterbury

The specialist nurses were thorough in their explanation, friendly, patient and were willing to discuss everything in as much detail as I required. They really listened to what I told them and didn't rush the appointment.

October 2017
Canterbury

Really helpful information and didn't judge me but I was allowed to explain my feelings. Treated like a human being and given time, explained everything really well.

October 2017
Dover/Deal

Very kind and have helped me to manage without needing a nurse every day.

October 2017
Thanet

Feel very much relaxed and pleased with attention taken by your staff.

September 2017
Thanet

Good knowledge and support.

September 2017
Dover

I have recieved such good support and feel that I am managing better than I have for a long time.

September 2017
Ashford

Very helpful, simple advice, and approachable staff.

August 2017
Thanet

Very friendly and patient nurse, willing to answer questions etc.

August 2017
Shepway

I have always found these visits helpful and informative.

August 2017
Canterbury

The diabetic specialist nursing team are fantastic and very helpful and friendly. Thank you so much.

August 2017
Canterbury

A very pleasant nurse who made me feel at ease. Explained my results and reassured me all was well.

August 2017
Ashford

Diabetic nurse was very helpful, answered all of our questions and concerns. We left feeling a lot more positive about the diagnosis.

July 2017
Ashford

Worked with me so that I felt comfortable with decisions being made for my steps forward.

July 2017
Canterbury

Very welcoming and friendly. Put me at ease straightaway and was very proactive about my ongoing care.

July 2017
Dover/Deal

I have had very good care and understanding. Everything was explained slowly and carefully for me. The appointments were never rushed. The nurse listened and took note of what I said.

July 2017
Thanet

All was very calm, clear and very well explained.

June 2017
Canterbury

I was treated in a very caring manner. The information given to me was understandable and I felt better about myself afterwards.

June 2017
Dover/Deal

My visits have always been reassuring with treatment/medication explained in great detail. Appointment did not feel rushed and I was encouraged without being preached at.

May 2017
Thanet

The appointment was on time. The specialist was extremely friendly and polite and very, very well informed. No questions I posed were too much trouble.

May 2017
Canterbury

Always a friendly and informative service whenever I have an appointment. Always beneficial.

April 2017
Dover/Deal

I would not be here today without the care I have received from all departments. Really excellent services. Hope it is kept up.

April 2017
Canterbury

Beverley who I saw for my consultation was very polite and friendly. She explained everything to me about my diabetes and the course of treatment to resolve the problem.

April 2017
Ashford

Tressa was highly informative, full of great advice and options. She treated me as an individual case and responded accordingly to my answers. She has helped me no end to learn to manage my diabetes better. She's brilliant.

March 2017
Dover/Deal

It was a very helpful course to go on. Everything was explained about carbs, insulins and ratios. Most things were discussed in detail. The staff talked us through every aspect of diabetes care.

March 2017
Canterbury

Clare was very helpful and knew her subject and gave very good advice and help.

March 2017
Thanet

Fully comprehensive assessment. Actions explained. Made to feel comfortable.

February 2017
Canterbury

I would like to thank each and every one who has cared for me.

February 2017
Dover/Deal

The diabetes specialist nurse has been most helpful in giving information about my condition and in making changes to the management of it - a vital service.

January 2017
Canterbury

The diabetic nurse communicated clearly and knew what she was talking about. She was able to correct my bad habits in the most charming way and I had full confidence in her.

January 2017
Canterbury

The ladies were so lovely, really helped to put my mind at ease.

December 2016
Canterbury

Seen on time. Nurse very knowledgeable, approachable and included me in all decision making. I knew what to expect as a result of this visit.

December 2016
Shepway

I'ts been really useful and insightful. Have found it to be very effective.

December 2016
Thanet

I appreciate being referred to this service; it's been very helpful and installed a new found sense of hope.

November 2016
Canterbury

All members of staff were very kind, patient and reassuring. They answered concerns and queries fully and advised what to do regarding queries between appointments.

November 2016
Thanet

It was good to speak with someone with experience in this matter and I feel better talking about the problem. This goes a long way to helping me deal with the diabetes.

November 2016
Dover/Deal

Friendly. Very good, take time to explain things.

October 2016
Canterbury

Excellent service given. Lovely people and great information.

October 2016
Ashford

Treated with respect. Felt listened to.

September 2016
Thanet

Very helpful advice. Clear information and guidance.

September 2016
Canterbury

Knowledgeable nurse. Very practical advice.

August 2016
Canterbury

Really good communication and happy with service.

July 2016
Canterbury

My own personal experience has been 100%. I've been listened to, understood, respected and made to feel at ease throughout. Also, since being a diabetic I've learnt and understood more from this experience. Thank you.

July 2016
Dover/Deal

All staff were friendly and helpful. I was never rushed and had plenty of time to explain my health concerns. I was made to feel very safe in their hands.

June 2016
Canterbury

The consultants were very friendly and helpful, giving all the information that both me and my partner wanted to know.

June 2016
Dover/Deal

From day one this kind caring diabetes specialist nurse was there for me. I shall never be able to thank her enough. In just 6 weeks she has reduced my insulin by half.

May 2016
Ashford

Very informative. I have learned a lot and its helped a great deal.

May 2016
Canterbury

I am always impressed with the level of service and professionalism I receive. Keep up the good work.

April 2016
Canterbury

Kind, caring, attentive and prompt.

April 2016
Thanet

Very helpful and informative.

March 2016
Thanet

Very understanding couldn't of asked for a better service.

March 2016
Canterbury

The diabetes nurse was very helpful and informative and we learnt a lot from the appointment.

January 2016

I found the advice given to be so reassuring. I would be quite lost without the help of this team. (Thanet)

January 2016

Everyone was very friendly, understanding and knowledgeabe. Very fast and efficient service. Very supportive staff. (Canterbury)

January 2016

The nurse had an excellent understanding of diabetes. The nurse listens and understands me. the nurse gave great advice. Thank you. (Canterbury)