Home Enteral Nutrition Service

With Vicky's support I've been able to have my feeding tube removed. She has been in regular contact and given me confidence to improve my eating.

Very supportive and understanding. Beth explained everything to me in detail before she did it. I felt like I always had someone to ask any questions I had in emails and at my appointments.

The team have been kind and responsive.

I am very satisfied with the service I received, it was excellent.

Friendly staff. everything explained as to what was going on. Prompt replys to any questions that I asked.

I understand whatever is being explained to me. Staff members have always been nice. Everyone has been so helpful and friendly.

The HEN have so helpful through my journey and give amazing care. Whenever I email with concerns they are very quick to reply with a phone call and also organising a quick tube replacement.

Jo has been my contact for 18 months and never fails to deliver a brilliant service. She listens, has a sense of humour and genuinely cares. She is helping me with a problem with my peg tube at present.

Good concern for patient wellbeing.

Every member of team was so helpful and understanding about my condition.

Vicky was really professional and she was really a great help and went the extra mile to assist me in a very difficult time.

Informative and gives us peace of mind.

Reliable, punctual, helpful, supportive and friendly service.

Always very helpful with any concern or problem.

You are always helpful and prompt in replying to any queries and worries.

Efficient service. Always have support when needed and have good response with any problems.

Staff very helpful and professional. Never make you feel they are in a hurry. Have time to discuss everything.

Lyn is very caring and speaks to me with great understanding.

Jo is a very pleasant person who is friendly, helpful and very knowledgable. She is very patient , open to discussion and kind.

I was given all the info I needed from start to finish. I was treated with respect and empathy from everyone I spoke to. The help I needed was just a phone call away.

Whenever I need help I get it. If I leave a message someone always gets back to me.

Bethany was very professional and thorough.

Your professionalism and kindness is very much appreciated.

Knowledge and understanding from the clinician.

Very informative and caring. Every question was answered and every problem solved.

Excellent experience, calls answered promptly and dietitian was very knowledgeable.

Dietitians have explained to me in a way that I understand. Very polite and helpful.

They provide us with information that is helpful to us. Friendly clinicians who are willing to listen and answer our questions appropriately. Staff are always professional.

Very helpful staff member. Easy access. Pleasant surroundings.

Maria absolutely delightful during her visit. Provided excellent service, approachable and professional. (Home Enteral Nutrition)

Excellent service - wonderful, couldn't be better. (Home Enteral Nutrition)

Always been informed of what's happened. Good hassle free deliveries. Helped with a tube blockage same day. (Home Enteral Nutrition)

Very happy and content with nurses that come and look forward always to their next visit. (Home Enteral Nutrition)

Really supportive with complex needs.

Superb team - really understood my needs

Great team. Always offers me reassurance, help and support.

Very friendly team, easy to talk too and always on time.

Very efficient and friendly. Always get a call back very promtly.

Always friendly and helpful.

Lovely team.

The team are friendly, professional, knowledgeable and easy to discuss issues.

Very prompt service. Practical advice. Written information excellent.

It was an informative appointment and an enjoyable experience.

Always so helpful - supportive and caring - any issues are dealt with very professionally and speedily.

Very friendly, informal, educational, reassuring.

We always get excellent advice and help.

I have received exceptional kindness and support in home tube feeding team.

Very pleasant and informative.

The friendly and pleasant nature of staff.

The staff in the HEN service listen and act when needed.

Great service, very friendly.

The HEN Service has always provided excellent care for my son. Easy to communicate and concerns always listened to.

Lovely team, Lovely service from everyone. No complaints at all.

I would like to thank everyone involved in my care for your continued support through what has been a difficult time for me.

The staff are caring and pro active to my needs.

HEN team work well with us as carers so we on same page. I feel listened to, well supported and encouraged.

Extremely helpful, answered all questions and made us feel assured and aware of next steps.

Couldn't ask for a more supportive service. All phone calls and visits were helpful, clear and made my daughter and I feel supported well.

Service is good, never had any problems. Always get what's promised.