Cardiac Rehabilitation Service

I felt the assessment and advice I have been given post surgery has been fantastic. I was given clear explanations and advice. I have been provided with the website links, which are very good. Everything that has been covered has been done very well given the circumstances of corona virus. (Physiotherapy)

Benefited from the reassurance given by staff. Felt supported knowing that i would have a regular phone call for advice. (Nursing)

I am very greatful for the time the team have taken to call me on a regular basis. It is a shame we are unable to attend the rehab classes but I understand the reasons. Thank you to everyone. (Exercise Physiology)

Honest, appointment was carried out in a professional way. Friendly helpful approach. They answered all my questions. (Nursing)

The discussion was through and informative. (Nursing)

It was good to speak to someone else about your concerns. They can give a different perspective. I just received a confirmation I needed to manage certain aspects better. (Counselling)

Very positive experience. Impressive care and intelligent communication throughout. I'm so happy to recommend the Canterbury Cardiac Rehabilitation Service. (Physiotherapy)

I was contacted within 24 hours personally by (staff name) my physio who came to visit me. Very professional gentleman, nothing was too much trouble and he spent over an hour with me. It was an extremely informative meeting, very helpful. As I had had a double trauma, major heart surgery and later on a broken hip (staff name) went through help and exercises for both operations.

Very good information - cleared up grey areas of lack of knowledge.

Welcoming, effeicient, approachable. Experienced and kind staff answer concerns and monitor diligently. Good cooperation with cardiac nurse. Good humoured, stress free way and establish an exercise routine to rebuild confidence. Thanks to all.

Very supportive and encouraging. Very good explanation of what the course is about and very friendly.

The physiotherapist was very well informed, able to answer my questions and was reassuring

Everyone was so helpful, kind and empathic to your problems. They keep an eye on you and if you struggle they're there to help.

I was very impressed with the level of enthusiasm all the staff displayed.

I find all the staff involved in this scheme were very professional, very helpful, and also they had time to advise and assist in everyway.

During the appointment a good discussion happened which provide opportunity to talk to about your concerns regarding physical activity after a major event.

Overall a very impressive service delivered by friendly and knowledgeable staff at all locations. Although I hardly attended the exercise session, the rest of the programme; talks, advice etc was very informative.

From day one the staff involved in mum's care were amazing. They went above and beyond, always friendly and welcoming and very sensitive to mum's needs. We highly recommend this service. The exercise sessions have made a big difference to mum's physical and mental well-being and the staff couldn't be nicer.

Everything spoken about puts you at rest and you start to learn how to look after your self better.

Everything was explained so I could understand. I believe it would benefit anyone in my situation.

Had a good team to put us right - made exercises enjoyable. Always ready to answer questions.

Well run, well looked after, music not bad. Made to feel like one person event in a group.

The lady was very kind, very friendly and understanding. Explaining everything we had done . She made doctors appointment for me which I may not have achieved on my own.

Since my wife took me to QEQM on 29th September 2019 with chest pains I have had the most excellent care. I had had an MI and I was taken to William Harvey Hospital and had a stent fitted by 6.00 that very night. Since returning home a few days later, a whole host of excellent, knowledgeable people have helped me and "taken on my care". The care has been 1st class! A great feeling of having so many good people watching over you! My special thanks to (staff name) at Deal Hospital and(staff names) at the exercise classes. Excellent and friendly, light-hearted talks as well. Well done the whole team.

Reinforces mindset and awareness.

I am not sure how things would have turned out without attending this service, it has been life changing and given me expert advice, support to gain confidence and skills to help myself. (Exercise Physiology)

Informative, reassuring, beneficial exercise in well controlled environment, friendly faces. Allows me to chat with like minded/experienced folk

I am in a much better place today as a result of these sessions. (Cardiac Counselling)

The counselling has really helped me move forward with trying to get back to normal. (Cardiac Counselling)

The exercise is good for you, to get you back on your feet. The staff are excellent and help you do this. (Exercise Physiology)

An informative friendly and life saving experiencece with valuable knowledge for the future. (Cardiac Nursing)

Since my recent cardiac events my mind has had many negative thoughts, this talk helps me to think more positively.

We had well over an hour with the nurse and she answered all our questions while I made notes. Very professional and we felt confident that she could advise us effectively.

I have had a wonderful experience with the staff and help given both useful and enjoyable. (Exercise Physiology)

Very efficient, I feel that there was a great deal of support on offer. (Cardiac Nursing)

We were impressed with the cardiac service. Ee were told that we would be contacted within 2 weeks of my discharge and we were. Appointment made and seen within a few days - impressive.

Friendly service with effective two way communication.

Grateful for the opportunity to express my gratitude for all the support I received from the rehab staff and the back up I felt in need of during an unfortunate time in my life.

Very professional, clear advice and information in a friendly atmosphere.

A little bit in love with you all! Fabulous service and fabulous people.

The cardiac rehabilitation staff were attentive, kind and very caring, boosting my self esteem and encouraging me towards a healthier, active lifestyle.

Would encourage everyone to come if they need care and treatment. Staff are so caring and professional, they give so much confidence and are very hard working. You are treated with dignity and respect

This is a very important service to have. I found it very helpful with the understanding staff who put me at ease.

Extremely happy with the treatment and the nurse who's dealing with my care. (Nursing)

You can do as much or as little as you can. The people are helpful, and cheerful and always encouraging. (Exercise Physiology)

Time was given to fully explaining all subjects of my heart attack and I was given every chance to ask questions. (Nursing)

Seeing someone one to one was really nice and made me feel relaxed and at ease to talk about everything. (Physiotherapy)

I was made to feel very welcome and the exercises were tailored to each individuals needs. The benefits have been great. (Exercise Physiology)

The care I received was exceptional being able to talk and express myself and get answers on how to cope was great for me. (Counselling)

We were seen on time, after the session I left confident to attend first appointment. I know what to expect after a demonstration of the exercises. We were put at ease. (Physiotherapy)

The care provided was thorough and everything was carefully explained. The staff were friendly, courteous and helpful. I have definitely benefited, both physically and mentally from the physiotherapy.

I have found the service to be very helpful and all the staff very pleasant and professional.

Timely appointment. Answered all questions and provided further information.

Staff are caring and accessible. Group discussion sessions are very helpful.

My counselling sessions have been a great help to me for my confidence.

Ever helpful and explained everything to me in easy to understand terminology.

The service was well organized with a good balance between talks and active sessions. The staff were professional, caring and accessible. The group discussions were very helpful.

Course gets you going again. Fell better now - will continue with active for life. This was exercise in a safe environment. Friendly, very encouraging staff. Good to get out and meet new people. Easy to ask questions. Talks very useful. (Rehab)

The service is an absolute godsend. I have been very lucky to have been able to have this service available. (Rehab)

All of the staff and volunteers have been an essential part of my recovery, from practical advice, support, motivation, personal input and kindness. I cannot imagine my recovery being so complete without them. (Rehab)

The service is run by staff who are highly professional in their approach. They are knowledgeable, but never patronising always willing to offer help and support, delightfully relaxed and most importantly use humour, which creates a wonderfully positive attitude. (Rehab)

Absolutely invaluable. (Nursing)

Lovely atmosphere, kind staff who imparted loads of knowledge and gave reality checks in nice way. (Rehab)

A very worthwhile service staffed by true professionals. My thanks. (Counselling)

This has given me the opportunity to face my fears and problems. It has helped me through very difficult times. (Counselling)

The Cardiac Rehabilitation Team I worked with at Hawkinge Community Centre are not only very friendly and welcoming but also extremely supportive in all aspects of the programme. I can not praise the team highly enough they have inspired myself and undoubtedly others to maintain a future improved fitness level. (Rehab)

Everything that was done for me was spot on, I could not have asked for anymore help, everyone was fantastic from start to finish. (Nursing)

I've really enjoyed chatting with my counsellor. I'm feeling more confident and in the picture. (Counselling)

It is a wonderful opportunity to share with other people who have similar health problems, concerns and worries. Also the staff are extremely kind and understanding and it is a wonderful opportunity to learn how to keep fit in a very happy atmosphere. (Rehab)

This service was 5 star, could not ask for any better at a time when I most needed help. (Rehab)

Very attentive staff who took the trouble to get to know you and treat you like an individual. (Rehab)

It is a well run service to motivate the class on their fitness and walking also interesting talks on all topics. A very professionally run course, with very knowledgeable motivational staff. (Rehab)

An excellent team of professionals, extremely kind and caring with enormous enthusiasm for us to return to and remain in good health.

This is a very useful service run by a very professional, experienced and friendly team.

Excellent support and encouragement, confidence-building as exercises got harder. Always really reassuring if concerned about anything.

I have found the whole experience extremely positive and helpful. The team are both helpful and efficient - which is difficult balance to achieve. The constant monitoring of heart rate etc is very comforting.

All needs are met with friendly, professional and encouraging enthusiasm to enable full recovery.

A very comprehensive quality service, clearly provided by enthusiastic professionals! An excellent team that clearly motivates their clients/patients.

I found the rehab extremely beneficial and worth while. Thoroughly enjoyed it.

Excellent appointment, step by step guide throughout, any questions raised answered and reassured.

Very helpful counselling, made a world of difference. (Counselling)

The advice, support and information given to me by everyone involved has been invaluable. Help given was tailored to my needs and all my questions were answered. They provide an excellent service. Thank you all.