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Adult Neurodevelopmental Service

Providing a adult autism triage and keyworker service, along with safe transfer of care to providers for existing ADHD and autism diagnostic referrals, across Kent and Medway.

Changes to our Adult Neurodevelopmental Service (Autism and ADHD) from 1 April 2025

From 1 April 2025, all new referrals for adult Attention Deficit Hyperactivity Disorder (ADHD) assessment, diagnosis, prescribing and titration, as well as autism assessment, will fall under Right to Choose (RTC), in line with new procurement legislation.

The contracting for our service has changed and we are now delivering the following three services.

Transition hub

Thank you for your patience while we make the change from Kent Community Health NHS Foundation Trust (KCHFT) providing assessments, diagnosis, prescribing and titration for ADHD to the Right to Choose pathway. This is a result of procurement legislation.
We understand that people will be worried about waiting times but please be assured we are working together with NHS Kent and Medway (the Integrated Care Board that commissions services) to make the transition.

All referrals on our waiting lists will be transferred to one of the Right to Choose (RTC) providers accredited with NHS Kent and Medway ICB who will complete the assessment on behalf of the NHS. KCHFT will no longer be dealing with your referral. However, you will be added to the waiting list for an accredited RTC provider. All patients will be notified by letter when the transfer occurs and you do not need to do anything.

Due to the high number of referrals, transferring patients to accredited providers is taking longer than expected. If your referral has not been transferred by the end of March 2026, we will contact you with an update.

You can find advice and support on the Learning disability, autism and ADHD | ICS website.

If you are worried about or believe your health-related difficulties have significantly worsened, please speak directly to your GP who can decide on how best to meet your needs.

Adult Autism Triage Service

This team will be accepting and triaging all new adult Autism diagnostic referrals from 1 April 2025.

Please see the Adult Autism Triage Service page for more information and guidance on how to refer and for access to our online referral form.

Contact with the team can be made via email kentchft.adultautismtriage@nhs.net.

Adult Autism Keyworker Service

The Adult Autism Keyworker Service

Read our eligibility criteria and the referral form for more details.

Contact with the team can be made via email kentchft.adultautismkeyworkerservice@nhs.net.

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    Contact us

    Transition Hub
    kentchft.adultsndreferral@nhs.net

    Adult Autism Triage Service
    kentchft.adultautismtriage@nhs.net

    Adult Autism Keyworker Service
    kentchft.adultautismkeyworkerservice@nhs.net

    Have you received a text request from NHS Kent and Medway?

    NHS Kent and Medway (Integrated Care Board) have commissioned a company called NEC to support the collection of essential information from people on the ADHD waiting list. NEC will be contacting people via text message. This text will be sent to you from 'NHS K and M' and will say,

    To progress your adult ADHD assessment referral, we now need more information from you. Please follow this link (link inserted in text) and log in using your date of birth. If unsure, visit the KCHFT ADHD website for more details.

    We want to reassure you that if you do receive a text message from NHS Kent and Medway asking you to complete some questionnaires, this is part of our service and will help us to better understand your current needs and the impact that potential ADHD symptoms may be having on you.

    It is really important that you open the text and complete the questionnaires if you are able to. We are aware that some people may not be able to access, respond to or complete the questionnaires in this digital format and that is ok.

    If you cannot complete the request on the text message, this will not affect your referral or your place on the ADHD waiting list and you do not need to contact the team or do anything else.

    The team will know you have been unable to complete and will contact you in the future to let you know what will happen next.

    All appropriate checks and processes are in place to ensure your personal information is safe and meets data protection standards.

    If you are in crisis – how to get help now

    If you need urgent medical help call 999. If it is not life threatening and you are experiencing an urgent mental health crisis, call 111 and select the option for mental health. This will connect you with someone trained to help people experiencing an urgent mental health crisis.

    If you have concerns about your mental health wellbeing or physical health please contact your GP.

    If you are feeling distressed or suicidal or would like a confidential listening service, you can contact the Samaritans who are open 24 hours a day, 7 days a week. Phone 116123 or visit the Samaritans website.

    You can also talk to Mind by calling 0300 123 3393 or Childline if you are under 19 on 0800 1111.

    If you are feeling mentally unwell but are not in crisis there are many services that can support you. Information on these services can be found on the Kent and Medway NHS and Social Care Partnership Trust website.

    These include phone support service, text service, drop in safe haven service and sign posting to support areas of your life you may be experiencing difficulties with.

    Your comments

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    April 2026

    It was very good to feel supported, genuinely supported. I loved being able to hear the different experiences of other neuro diverse people.

    July 2025

    The clinician was everything I could have wished for, helpful, polite understanding and compassionate, yet also professional.

    October 2024

    The service I received was outstanding. All of the staff I was in contact with were professional, caring and really helpful. I think it is really important for Autistic people to have post-diagnostic support, especially the kind of help I got from this service.

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