Skip to content

West View Integrated Care Centre

Information for patients staying on the ward, their carers and relatives.

Contact us

West View Integrated Care Centre
Plummer Lane, Tenterden, Kent TN30 6TX

Benenden East (Escalation Unit)
Ward clerk 03000 422492
Nurses 03000 422493
Mobile 07425 621152

Benenden West
Ward clerk 03000 422 482
Nurses 03000 422 483
Mobile 07825 582 999

MSK Physiotherapy (Out patients)
0300 123 1951 – option 4 (8.30am to 4.30pm)

We encourage and welcome family, friends and carers to keep in contact with you while you are staying with us.

Please speak with a member of the hospital team for the latest guidelines around visiting while you are at Westview.

Kent Connected journey planner

Compare the smartest ways to get to the hospital via bus, walking, cycling, train or car.

Ward names

Benenden East – 15 beds

Benenden West – 15 beds


Nicola Wilcoxon


Dr Phil Brighton

Parking and facilities at the hospital

Free parking on site.

There is a hourly hopper bus from Tenterden town centre to the hospital. Please note, there is no train station in Tenterden.

Hot drinks can be provided to visitors on the ward – there is no café on site.

Who we are

We are an enthusiastic multi-disciplinary team (MDT) dedicated to your rehabilitation and we will help you to achieve the best possible recovery to get you back home.

Westview team photo

What we do

On admission to us, you will be introduced to some of the ward multi-disciplinary team (MDT), who will agree an individual care plan with you. Our aim is to enable you to recover as much independence as possible before returning home. We will also set an expected date of discharge with you; this may be changed, if appropriate.

We have a strong rehabilitation focus on our ward. This means we will encourage you to set achievable goals and be as active as possible to make you more confident and help your recovery.

We encourage our patients to engage with this and your families and carers to support you.

A key part of your recovery will include getting up and dressed each day, so please make sure you have day clothes and suitable shoes with you, together with any items you may need for your personal care.

Please leave valuables at home or let us know if you would like them to be stored in the safe.

During your stay, we hope you will also be able to enjoy some of our activities, for example games, quizzes and group exercise sessions, which will help your recovery, progress and wellbeing.

The MDT will work together with you, your family and carers to make sure all support is in place before you go home.

Visiting times

10am to 12.30pm
2 to 5pm
6 to 8pm

We encourage and welcome family, friends and carers to keep in contact with you while you are staying with us.

We welcome visitors to the unit, but request that meal times be avoided, except in special circumstances.

Your comments

Previous Next

March 2024

The care and physio are excellent and has made my transfer to home easier, so expecting a better outcome. The food is tasty and fresh and plenty of variety.

January 2024

Perfect - I have been taken care of very well.

May 2023

Understanding and professional.

May 2023

The staff who looked after me were very caring and helped me with anything I needed.

May 2023

Activities were very good. Also they would always take you outside for some fresh air if you wanted to. Very helpful at meal times, they would always help you with getting out for lunch . Also working with the physios .

April 2023

I found it all very helpful, if I needed help it was there. I enjoyed the activities - we all did.

April 2023

Good - facilities excellent and I was given help where needed.

January 2023

On the ball with it, when med's are changed, informed.

January 2023

The staff have been very kind, and paid attention to any requests I have made.

January 2023

Staff have looked after me very well, I am very grateful.

May 2022

Everyone has been good here and care been great, like a hotel.

May 2022

Thank you for all your help. Therapy staff amazing.

April 2022

Can't fault the place, fanastic.

April 2022

Very caring, couldn't have done more for me.

April 2022

I felt part of a family who cared about me. The treatment first class and food the same. Thank you with all my heart.

March 2022

Lovely staff. Kind. Could not stay in a nicer place.

February 2022

I find the staff very obliging and helpful and I am treated with dignity and respect.

February 2022

Very kind and helpful and professional staff.

February 2022

The staff are caring and supportive, they take time to listen and nothing is too much trouble.

January 2022

Absolutely excellent and I wont mind coming again. The staff were very very good and polite.

December 2021

Friendless,willingness to help, nothing to much trouble. Thank you all. More than I can say.

January 2022

Staff have been brilliant, I haven't wanted for anything.

November 2022

The kindness, the attention to detail of what I wanted, I felt listened to. The constant checks 24 hours a day and I feel very reassured.

October 2022

Everyone kind and couldn't wish for better care. Became like family.

September 2022

Made sure I was comfortable and they were helpful.

August 2022

Attention I got, everything is here.

July 2022

Well looked after by staff members.

#service-comments { content-visibility: hidden; } { content-visibility: hidden; } { content-visibility: hidden; }