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Children’s Therapies

Responsive to the therapy needs of children and young people in a changing world.

Coronavirus (COVID-19): Information about our service

We are experiencing a very high demand for our services. We welcome your queries on the numbers below, but please be patient with us if it takes a few days for a therapist to get back to you. We always try to prioritise urgent issues.

You can find advice and support on The Pod.

This service may be running differently, for example, offering virtual appointments.

Please see your appointment letter for details or contact the service. 

Keep up-to-date with the latest information, read our page on Coronavirus or our update on the COVID-19 vaccine.

Contact us

For more details please see the locations listed at the bottom of the page.

East (Thanet, Canterbury, Herne Bay, Whitstable, Faversham)
0300 123 8112
kcht.thanetadmin@nhs.net

West (Maidstone & Malling, Tonbridge, Tunbridge Wells, Sevenoaks)
0300 123 7004
kentchft.ctwestkent@nhs.net

North (Dartford, Gravesham and Swanley)
0300 790 6235
kentchft.ctsnorthteam@nhs.net

Who we are

The Children’s therapies and care coordination team provide a community-based service to children and young people who need specialist help in a range of areas. The team consists of physiotherapists, occupational therapists, speech and language therapists and specialist nurse advisors, key workers and assistants. Our aim is to support children and young people in developing their skills to their full potential so they can participate in everyday activities, and this is in partnership with the child’s family and other important people in the child’s life, for example school staff.

The children and young people we work with may have a range of identified needs which can vary in severity and complexity. Some children and young people need a number of professionals to be involved (integrated approach) and this may be co-ordinated by the care co-ordination team. Others need support from one professional team only.

Role of Children's Therapies

The team work closely with the child / young person’s family as well as in partnership with other agencies including pre-schools, schools, and medical staff. The team can be involved at a number of levels (see below) in supporting children and young people.

  1. Universal
    Skills are developed by the child’s family and overall workforce by using strategies and advice that can be carried out in a range of environments. This may include training, access to advice leaflets and signposting to other support services.
  2. Targeted
    Providing targeted / short term support for children who may have a specific need or are at risk. Specific training, access to workshops, time-limited group work, specific advice.
  3. Specialist
    Providing specialist support to children with identified needs varying in severity and complexity. As this level children / young people continue to require universal and targeted support but also a level beyond this (this may include assessment ad direct / indirect intervention.

How to access the service

We operate an online referral system that can be accessed via the referral tab on this website. Referrals may be a requested for one or more professional teams to be involved and are accepted from:

  • parents,
  • pre-schools / schools,
  • other professionals including medical staff , GP, health visitors.

In the referral section you will find all the information that you need in order to decide if a referral is needed plus the supporting information that accompanies a referral. It will also detail what happens once a referral is received.

There is lots of advice and strategies that you may wish to implement prior to making a referral, please access our advice pages for more information or our online shop.

Where do we work from?

The services are provided in a range of venues, depending on the child / young person’s needs as well as local arrangements, these may include:

  • multi-agency children’s centres,
  • community clinics,
  • pre-school settings,
  • school settings.

What areas do we cover?

The team covers three main geographical areas within Kent:

  • East Kent (Thanet, Canterbury, Canterbury coastal, Sandwich, Faversham and rural Swale)
  • West Kent (Maidstone, Malling, Tonbridge, Tunbridge Wells and Sevenoaks)
  • North Kent (Gravesham, Swanley and Dartford).

Our locations

Abbey Court

7-15 St John’s Road, Tunbridge Wells, Kent TN4 9TF

Our services at this location:

Please note there may be other services at this location, including services not provided by KCHFT.

View on Google Maps

Darent Valley Hospital

Darenth Wood Rd, Dartford, DA2 8DA

24 hours, every day of the year.

This hospital is run by the Dartford and Gravesham NHS Trust, please visit Darent Valley Hospital for more details.

Our services at this location:

Please note there may be other services at this location, including services not provided by KCHFT.

View on Google Maps

Exchange House

Thomas Way, Hersden, Kent CT3 4NH

Our services at this location:

Please note there may be other services at this location, including services not provided by KCHFT.

View on Google Maps

Gravesham Community Hospital

Bath Street, Gravesend, DA11 0DG

Minor injury unit

Open 8am to 8pm, every day of the year.

See our minor injury units page for more details.

Our services at this location:

Please note there may be be other services at this location, including services not provided by KCHFT.

View on Google Maps

Greenbanks

Westfield Road, Garlinge, Margate, Kent, CT9 5PA

Our services at this location:

  • Children’s Therapies
    • 0300 123 8112   or 03000 420 871 – Monday to Friday, 8.30am to 5.30pm
  • Dental Service
    • 0300 042 0865 – Monday to Friday, 8.30am to 12.30pm and 1.30 to 5pm

Please note there may be other services at this location, including services not provided by KCHFT.

View on Google Maps

Heathside Centre

Invicta House, Heath Road, Coxheath, Maidstone, Kent ME17 4AH

Our services at this location:

Please note there may be other services at this location, including services not provided by KCHFT.

View on Google Maps

Kent and Canterbury Hospital

Ethelbert Road, Canterbury, CT1 3NG

24 hours, every day of the year.

This hospital is run by East Kent Hospitals University NHS Foundation Trust, please visit Kent and Canterbury Hospital for more details.

Our services at this location:

Please note there may be other services at this location, including services not provided by KCHFT.

View on Google Maps

Tonbridge Cottage Hospital

Vauxhall Lane, Tonbridge, Kent TN11 0NE

Community hospital

Please see our Tonbridge Cottage Hospital page for more details.

Our services at this location

Please note there may be other services at this location, including services not provided by KCHFT.

View on Google Maps

Your comments

June 2020
Thanet

Our speech therapist - she has been amazing. She has kept contact with us throughout the current Covid crisis and ensured I had all the necessary techniques to improve my child’s speech. She has helped me get my hearing impaired child’s speech to that of her hearing peers. I am so grateful for all the help I recieved. Thank you.

June 2020
Dartford, Gravesham, Swanley

Online therapy sessions with (staff name) have been so positive for both my son and myself. We have both learnt so much and we have physical results.

May 2020
Dover

The particular strategies I was given were explained well to me and if I didn't understand something then I would be given a clear explanation.

May 2020
Thanet

I feel that you work with the best approaches with shy children. Ther was a very clear explanation for children and adults within the group you worked in.

May 2020
Canterbury & Coastal

It was interesting to think about where sounds are made in the mouth and I enjoyed the use of cued articulation. (Staff name) was great with my son and at getting him to open up. He is quite shy.

May 2020
Canterbury & Coastal

Very friendly, good approach and interaction with child, good explanation

April 2020
Thanet

The really good about my care was the fact that I had unbiased support system that could give their opinion even though they don't know the people in my life that I need a help and support with.

March 2020
Thanet

It helps inform parents on how best to support child. (Integrated Therapy)

March 2020
Canterbury

Easy instructions, friendly, helpful information. (Speech and Language Therapy)

March 2020
Margate

Very happy with the help and supportI can take home to help my child develop. (Speech and Language Therapy)

March 2020
Dartford

Very friendly, helpful and informative staff. (Integrated Therapy)

February 2020
Gravesham

Very useful practical strategies to take back and use at school. Good to have joint session with family and schools as get family perspective. Great speaker, thank you! (Speech and Language Therapy)

February 2020
Maidstone

We were listened to and understood. (School Years)

February 2020
Maidstone

Excellent info, explanations - plus opportunities to discuss/ask questions. (School Years)

February 2020
Dartford

From start to finish with my daughter's speech therapy it has been both fun for her and so helpful for me. (Staff name) is a true asset to your speech and language team.

January 2020
Canterbury

Since starting (child's name) has improved with his speaking. He is much clearer and I am understanding him much more (Speech and Language Therapy).

January 2020
Margate

Really interesting workshop, will take a lot of inforamtion with me going forward. (Speech and Language Therapy)

January 2020
Maidstone

I felt like I was understood and cared about. It was nice to have somebody from outside of my situation listen and give me advice.

January 2020
Canterbury

The appointment was very reassuring and the doctor gave us hope for a possible solution for my daughter.

January 2020
Canterbury

I find group discussion helpful. Very informative and helpful.

December 2019
Dartford

I have benefitted from the initial appointment and the workshop. I would like to inform other parents to this service when they have the same issues as me

December 2019
Margate

Excellent and detailed explanation of how children hear and produce speech

December 2019
Lewes and Wealden

It gives the child individual attention. Makes them think in a different way, gives time and thinking space.

December 2019
Lewes and Wealden

The personal approach on developing a good working relationship with the student.

December 2019
Eastbourne, The Havens, Polegate, Hailsham

Every meeting has been a learning experience, the child was happy to engage and (staff name) was really good with the child.

December 2019
Tunbridge Wells

Great service and reassurance re a physio concern.

December 2019
Tunbridge Wells

Great level of service and communication. Our daughter was happy there being assessed. The meeting was informative and we feel like we understand the next steps to help our child.

July 2019
Dartford

The workshop was clear and informative with lots of key strategies to help get my child started. We had a chance to ask questions throughout the session which was equally helpful. (Speech and language therapy)

July 2019
Canterbury

Excellent team who have really helped my child's development and confidence. (Integrated Therapies Team)

July 2019
Herne Bay

It made a big difference to our daughter’s speech and language, the help was so great, the team is supportive and full of knowledge, everyone has been amazing. (Speech and language therapy)

July 2019
Tunbridge Wells

My child was assessed quickly and successfully. I have been given all I need to support my child. (Integrated Therapies Team)

July 2019
Dartford

Very friendly and knowledgeable, makes you feel at ease and reassured. (Integrated Therapies Team)

July 2019
Herne Bay

My daughters speech therapist is so friendly and welcoming and really took her time and made it fun for her but also encouraged her too. (Integrated Therapies Team)