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Referral information
East Sussex School Health is available Monday to Friday, 8.30am to 5pm (excluding bank holidays). We support children and young people aged four to nineteen (please note, although we support from age four, the child must be in reception/year R equivalent if home schooled).
What we can help with
Emotional health
Supports children, young people and families with:
- worries
- low self-esteem and confidence
- friendship difficulties
- managing feelings and emotions
- building resilience
- bullying
- transitions (starting school, moving schools, changing classes, to adulthood).
Tip: Check if your school has an Education Settings Supported by Mental Health Support Teams | East Sussex Local Offer before referring. They can support with stress, low mood, and anxiety. Ask your school for more information.
Healthy lifestyles
Supports children, young people and families with:
- healthy eating and nutrition
- healthy weight
- hygiene and self-care
- oral health (parents are required to access our online webinar first and asked to try the strategies for six weeks before further support is considered)
- sleep (parents are required to access our online webinar first and asked to try the strategies for six weeks before further support is considered. We do not provide medications).
HENRY
Supports children, young people and families with:
The HENRY programme is an eight session course for families with children aged five to 12. It can help you create healthier routines, strengthen your family’s wellbeing and
Managing health needs in school
Supports children, young people and families with:
- long term medical conditions
- health needs that affect school attendance or participation.
Includes: Individual Health Care Plans (IHCPs), support for school staff and parents/carers, promoting independence and confidence in managing health needs
Relationships and sexual health
Supports children, young people and families with:
- puberty and body changes
- healthy friendships and relationships
- understanding boundaries and consent
- self-respect and respect for others
- sexual health advice (age appropriate)
- C card information (at secondary age).
Risk awareness
Supports children, young people and families with:
- understanding everyday risks
- making safer choices
- managing peer pressure
- risk taking behaviours (including vaping, smoking, alcohol, and substances – age appropriate)
- online safety and social media use
- identifying trusted adults and asking for help
- understanding safeguarding
- staying safe at home, school, in the community, and online.
Toileting
Supports children, young people and families with:
- wetting in the day and at night
- soiling and constipation
- toileting routines and independence.
Parents are required to access our online webinar first and asked to try the strategies for six weeks before further support is considered. We do not provide continence products or medication.
We cannot accept referrals:
- with missing/incorrect information.
- if the child/young person is not of school age
- without consent from the parent/carer or young person (where appropriate)
- if the young person is already getting support from CAMHS, counselling, or Early Help for the same issue.
- if the young person has suicidal thoughts or is self-harming.
- regarding school absence due to minor illness (for example, colds).
- regarding neurodevelopmental assessments.
- regarding continence products.
Important: We are not an emergency service. If someone is at risk, contact social services, call 999, or go to A&E.
What happens next
A specialist community public health nurse. will review your referral. If a referral doesn’t meet our criteria, it will be returned to the referrer. If accepted, we’ll contact you
What to expect after your initial assessment
We’ll explain the support we can offer. This may include four to six 30 minute sessions, around two weeks apart.
Sessions can be held in school, at home, online via Microsoft Teams or in a clinic.
How we’ll contact you
We will call you from a withheld number, if our call is not answered we will leave a general message without personal details. If we can’t reach you, we’ll try again two working days later. If we don’t hear from you within three working days of the second call, your referral will be closed. Missing an appointment may also result in being discharged from our service.
How to complete a referral
The form takes 10 minutes. Please provide accurate information so we can offer the right support. If you can include the NHS number of the person being referred (found on NHS letters or prescriptions, or via the NHS website) this helps us locate their school health record.
By completing this form, you consent to Kent Community Health NHS Foundation Trust sharing the information provided with your GP and other health and social care professionals essential to your care.
Need help?
You can phone or email us if you aren’t sure whether East Sussex School Health can support you or if you are unable to complete the referral form.
0300 123 4062 – selecting option three
kentchft.esschoolhealthservice@nhs.net
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