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Pharmacy Team

We are responsible for supporting and ensuring the safe and effective use of medicines across the trust.

Who we are

The following teams sit under Medicines Management:

Community Hospital Pharmacy Team

The Community Hospital Pharmacy team at KCHFT consisting of Pharmacists and Pharmacy Technicians pride themselves with providing a specialist medicines optimisation support and guidance to patients, carers, healthcare and social care staff employed by KCHFT and other organisations through collaborative partnership working.

Working with the wider MDTs the Community Hospital Pharmacy team adopt a patient centred approach to medicines optimisation with shared decision making to ensure a person is taking and continues to take their medicines as intended.

This is demonstrated from the moment the patient enters the organisation and throughout their Community Hospital admission and to discharge:

  • by ensuring that medicines are safe and available when required and disposed of safely when not needed
  • through ensuring accuracy of medications prescribed by Medicines Reconciliation and patient centred Medicines Management Assessments
  • by regular screening, review and communications with the wider MDT
  • by ensuring that medicines are optimised for individual patients by undertaking clinical medication reviews to proactively manage patients with complex polypharmacy
  • through One Stop dispensing processes, use of Patient’s Own Drugs (PODs) and Self Administration Medication (SAM) schemes which empower patients to manage their own medications whilst in Hospital
  • through education to prevent avoidable future admissions and keep them safe in their own normal place of residence
  • through safe discharge to ensure that patients have and continue to take the correct medication and changes are safely communicated including through collaborative working across healthcare sectors to transfer this information and ultimately keep patients safe.

Integrated Pharmacy Team (IPT)

kentchft.ipt@nhs.net

The Integrated Pharmacy Team aims to enable patients who have been identified as having difficulty managing their medicines to:

  • improve health outcomes
  • take medication safely and effectively (improving concordance)
  • reduce potential harm from medication.

The team works within the east Kent health and care partnership area; as this is a new service it will be rolled out in stages across the locality. The team will be taking their referrals primarily from the east Kent multi-disciplinary teams hubs. Our health professionals working in these localities may ring the IPT direct to discuss patients.

The referrals we accept within the hub are for patients who are frail, complex or at high risk of medication related harm. For example, patients using high risk medicines, have a high medication burden, those experiencing falls, suspected difficulties with medication adherence or a history of frequent admissions. We may also include patients who require home visits which are not provided by any other Pharmacy team in the area.

Pharmacy Education, Training and Development

We provide:

  • support for NHS England commissioned pharmacy training programmes
  • education and development and clinical support for the pharmacy team
  • medicines training and support for other healthcare professionals and teams within KCHFT including Clinical Academy Apprentices
  • medicines training for social care providers as commissioned.

Quality and Governance

The Quality and Governance team are responsible for a wide range of pharmacy services, including management of Controlled Drugs (CDs), governance of prescribers, supply contract monitoring, prescription security and management of the SafeMed medicines incident system.

The service assists the Controlled Drugs Accountable Officer in ensuring that all CDs are ordered, stored, administered and disposed of according to the Trust’s CD Policy, as well as supplying KCHFT wards and services with sundry items and prescription stationary.

Sexual Health and HIV (East Kent, Medway and East Sussex)

The Sexual Health Pharmacy Team aims to provide support to the growing local needs of the Integrated Sexual Health and HIV Services making sure the clinical, cost-effective and safe use of medicines in relation to treatments used in these specialties.

The team of pharmacists, registered pharmacy technicians and pharmacy support workers:

  • work alongside other healthcare professionals to make sure patients with specialised pharmaceutical needs are appropriately managed
  • provide HIV medication review and adherence clinics to support patients with often complex and difficult regimens
  • promote the safe and effective use of HIV medication
  • manage and co-ordinates the HIV homecare delivery service, including for local HMP
  • govern policies, SOPs, guidelines, audits, alerts, recalls and incidents
  • provide staff training and regular medicines updates.
  • Procurement and medicine supplies, medicines queries and development of PGDs for Integrated Sexual Health.

The Specialist Services Team provide pharmaceutical and medicine optimisation support to the following services:

  • Bladder and Bowel
  • Cardiac
  • Community Nursing
  • Community Orthopaedics
  • Children and Young People (including Immunisation and Community Paediatric Support)
  • Dental
  • Dietetics
  • Epilepsy
  • Falls
  • Health Visitors
  • HEN Home Enteral Nutrition
  • IV Therapy
  • Learning Disability
  • Lymphoedema
  • Out Patient Departments
  • One YOU Smoke Free
  • Podiatry
  • Respiratory
  • Speech and Language Therapy
  • Tuberculosis
  • UTC / MIU.

This includes standard operating procedures (SOPs) and guidelines, risk assessments, stock review, medicine audits, medicine enquiries, promotion and training of the safe and effective use of medicine.

The team are responsible for the trust’s Patient Group Directions and medicine protocols which includes processes for new PGD’s, updates and reviews and also for the organisation’s Emergency Response National PGD and protocols.

Clinical support and education to special schools, short break service and ADHD clinics is carried out in collaboration with local authorities, particularly social care and education, to provide medicine support and deliver a range of services to vulnerable children and their families.

kentchft.selfmedteam@nhs.net

The SAM team are a small team of five Pharmacy Technicians who support KCHFT Community Nurses to manage their caseload. They do this by:

  • educating patients in their own homes to self-administer their medication, for example, insulin, low molecular weight heparin, eye drops, this enables people to remain independent
  • educating and training care home staff to enable them to administer insulin to their residents.
  • supporting patients with diabetes in their own homes by providing medication reviews and checks of their monitoring devices.
  • undertaking competency assessments for community nurses/ healthcare assistants for insulin administration
  • administering the repeat vitamin b12 injections to housebound patients.

The Virtual Ward Pharmacy Team support the Urgent Care/Frailty Home Treatment services to provide hospital level care in peoples’ own homes for those with an acute exacerbation of a frailty-related condition. The pharmacists are part of the multidisciplinary team providing expert clinical support and advice on the safe and effective use of medicines. The team are involved in the entire virtual ward care episode, including medicines reconciliation, medication review, prescribing or deprescribing, and communication at discharge. The team also contribute to a number of underpinning areas such as medicine supply and stock management, antimicrobial stewardship, and education for patients, carers and staff.

Your comments

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February 2025
South Kent Coast

Clinicians were patient and thoughtful.

March 2025
South Kent Coast

Clinicians were excellent, wonderful! Helped with my medications.

August 2025
Thanet

Very patient with my husband who has learning issues. Staff member was wonderful.

September 2024
Canterbury and Coastal

Excellent. Clinician came and went through everything and gave different options on how to manage my medication. I now have the tablet boxes all set out and find it all very easy to take now. I now have a good system in place.

June 2024
Ashford

Clinicians were very compassionate, caring and understood what the patient's needs were and dealt with things sensitively. The clinicians helped her with medications and they were fantastic.

April 2024
Canterbury

Clinicians were very friendly and helped the with medication.

February 2024
Canterbury/Coastal

Clinicians were helpful and explained how to use the alarmed dossette box. Clinicians were also flexible with when they visited.

May 2023
Canterbury & Coastal

Clinician was very friendly, knowledgeable and sympathetic. It was very good.

May 2023
Canterbury & Coastal

Clinicians were interested in the patient's needs and interested in what they could do to help.

May 2023
Canterbury & Coastal

Clinicians were informative, helpful and very friendly.

April 2023
Canterbury & Coastal

Experience with the team cannot be any better. Happy with how life has changed for the better.

April 2023
Ashford

Clinicians were polite, careful and everything you should expect.

April 2023
Ashford

Clinician explained things well and described things clearly.

March 2023
Canterbury & Coastal

Clinicians were professional, treated everyone with kindness and care and showed huge consideration.

March 2023
Canterbury & Coastal

Clinicians were very clear, lovely people to deal with, empathetic and thorough.

April 2022
Ashford

Karen and Jane were two fantastic ladies. They have made such a difference to my life. So caring and helpful.

April 2022
Ashford

I cannot thank Karen and Jane enough for their prompt and kind response for my mother.

April 2022
Canterbury

Lovely pair of ladies, so helpful. Listened to our problems, so knowledgeable, so grateful for their help.

March 2022
Thanet

Considerate ladies and understood them and all fine.

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