Children’s Bladder and Bowel Nursing Team
Last edited: 25/06/2026
About our service
In the UK, about one in twelve children and young people have suffered from a bladder or bowel problem (ERIC 2010). This can sometimes be referred to as a continence or incontinence problem. It includes day and/or night-time wetting, as well as constipation and soiling.
Bladder and bowel problems can affect boys and girls of any age. Children and young people can suffer from long or short-term problems, which can cause distress and embarrassment. However, there are many different treatments and options available that can enable you to manage the problem.
Please note, we are not an emergency service. If you are concerned or need urgent advice, please phone NHS 111 or see your GP.
Who are we?
We are a team of qualified and experienced nurses trained in caring for children with bladder and bowel dysfunction. We have a special interest in helping children and young people become confident in managing their bladder and bowel difficulties.
This is achieved through seeing children and young people with their families, initially in an outpatient clinic in your local area, to assess the bladder and bowel problem. At this appointment we can give information and advice that may help to improve matters, as well as organising any further tests or referrals, if necessary.
After this, we offer follow-up appointments to monitor progress. In addition, we offer family support and are able to give phone advice.
Am I able to use the service?
The following criteria apply:
- Daytime wetting – with or without urgency or frequency; must be more than three episodes a week for more than three consecutive months.
- Bowel dysfunction constipation or soiling occurs weekly for more than three consecutive months.
Initially children with daytime wetting or bowel dysfunction should see their GP and have support from the health visitor or school nurse. They will offer a basic assessment and advice before they refer you to our service.
For night-time bed wetting, please contact the School Health Service. You can find out more at www.kentcht.nhs.uk/schoolhealth
If you need continence products, such as nappies or pads, your child will need an initial assessment with the School Health Service first. Please contact the school nursing service for an assessment: http://www.kentcht.nhs.uk/schoolhealth
Support for children requiring intermittent catheterisation
How do I access the service?
We accept written referrals from GPs, health visitors, school nurses and other healthcare professionals for families living and registered with a GP in east Kent.
Following referral
We offer an initial assessment in an outpatient clinic in your local area to assess the bladder and/or bowel problem. At this appointment, you will be given information and advice on how to manage the problem and a treatment plan agreed with you to establish at home. Engagement from the child or young person and family, and the ability to apply the interventions advised, are crucial to the success of the treatment plan.
Following this appointment, you will either be offered a follow-up appointment or added to a six-month patient-initiated follow-up pathway, agreed with you at the appointment. This puts you in control of making an appointment when needed. This approach reduces time spent waiting for routine follow-up, and you can contact us when needed. If you do not contact the service within the agreed timeframe, it will be presumed that our service is no longer required and your child or young person will be discharged back to your GP.
The team can also signpost you to other services for advice and support, where appropriate
References and useful websites
Contact us
0300 013 2077 option 1
kcht.childrensbladderandbowel@nhs.net
Monday to Friday, 9am to 5pm
This information should only be followed on the advice of a healthcare professional.
Do you have feedback about our health services?
0800 030 4550
Text 07899 903499
Monday to Friday, 10am to 3pm
kentchft.PALS@nhs.net
www.kentcht.nhs.uk/PALS
Patient Advice and Liaison Service (PALS)
Kent Community Health NHS Foundation Trust
Trinity House, 110-120 Upper Pemberton
Ashford
Kent
TN25 4AZ
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If you need communication support or this information in another format, please ask a member of staff or contact PALS using the details above.
