Talking Therapy Service

We help children and adults across Kent by providing counselling and support with behaviour management and other issues.

Coronavirus (COVID-19): Information about our service

This service is running as normal at the moment. Please see the details below.

Keep up-to-date with the latest information, read our page on Coronavirus.

Contact us

01795 597484
kcht.chatts@nhs.net

Monday to Friday, 9am to 5pm

Who we are

We are a team of counsellors and clinical supervisors who provide children, young people, adults and families with talking therapy aimed at tackling a range of issues including anger management.

What we do

We provide therapeutic counselling, behaviour management and a range of interventions including art and play therapy, working in partnership with other health professionals and agencies including Tier 3 CAMHS, social services and education.

We provide supervision to community health staff as well as to those working in education and in the private sector. Although we generally work through face-to-face meetings, patients can also use email or text. We also provide anger management programmes, peer mentoring training and mediation on request.

How do you use this service?

You need to be referred to use this service, via your school or organisation (if they are signed up to the CHATTS service).

Your comments

June 2020
Targeted Service - Tonbridge and Malling

I think the fact that you wouldn't judge me at all, you listened to me and you were open with me, even if I was crying you would give me a minute. You were very respectful of my mindset and that was helpful - so thank you. I just think it was really helpful and I really appreciate it. I don't think I would have understood my feelings as much as I would have since I started talking to you.

June 2020
Targeted Service - Thanet

I felt I was being listened to and I didn’t feel pressure to say anything I didn’t want to. It was easy to talk to her and felt like a safe space.

June 2020
Targeted Service - Thanet

(Staff name) really tried to work with us and given the fact that there is the lock down and also my son would not engage readily ,(staff name) adapted her approach to maximise the benefit.

May 2020
Targeted Service - Maidstone

I found looking at my values around friendships helpful - I am now able to talk to people I am not familiar with. (Aged 12-18)

May 2020
Targeted Service - Thanet

You understood what was going on and you listened really well. (Aged 12-18)

April 2020
Targeted Services - Ashford

I feel that I could tell you anything without hurting anyone's feelings. Also it made me feel better with my anxiety.

March 2020
Thanet

I felt I could trust them to talk about my problems. (Aged 12-18)

March 2020
Thanet

I liked my care because the person I was talking to really listened to me and gave good advice. (Aged 9-11)

March 2020
Swale

Listens and has a lot of empathy. (Aged 12-18)

March 2020
Dover

I was listened to and my worries were taking seriously so the worries could calm down. (Aged 12-18)

February 2020
Ashford

I like to play, draw and chat. It was fun. I was treated very well by the people who I saw.

February 2020
Thanet

I was treated well by the people who saw me. My views and worries were taken seriously with explanation about the things that can help.

February 2020
Ashford

The room I was in was relaxing and peaceful. (Staff name) listened to how/what I thought and was really nice to me. She made me feel supported and comfortable.

January 2020
Swale

I was listened to and I felt like I was understood. (Aged 12-18)

January 2020
Dover

I felt comfortable talking over my issues or concerns and they were talked over very thoroughly until I was happy they were resolved. (Aged 12-18)

January 2020
Ashford

They listened and they were there for me. (Aged 12-18)

December 2019
Ashford

(Staff name) was very kind and understanding. (Age 12-18)

December 2019
Maidstone

(Staff name) really helped me. (Age 9 to 11)

July 2019
Essex

I had a safe space to actually get everything out with no judgement. (Aged 12-18)

July 2019
London

I think that (staff name) is really nice and is a good listener. She helped with my problems. (Aged 9-11)

July 2019
Tonbridge & Malling

I rate it 5 stars, excellent advice.(Aged 12-18)

Jun-19
Maidstone

She listened to all my worries and helped me fix them. (Aged 12-18)

Jun-19
Dartford

She understood me and listened to my points and views. (Aged 9-11)

Jun-19
Ashford

It helped me talk about my problems and gave me ways to stop worrying as much. (Aged 12-18)

Jun-19
Maidstone

They sat down and listened to me and took seriously and made me feel better. (Aged 9-11)

Jun-19
Gravesham

They listened to me, gave advice when I was unsure and never pushed me to tell anything I was uncomfortable with. (Aged 12-18)

Jun-19
Maidstone

I was getting the support that I needed and had someone to listen to me. (Aged 12-18)

February 2019
Swale

It really helped me think clearly about things and to come up with solutions for my problems. (Aged 12-18)

February 2019
Shepway

I thought it helped me with coping troubles I had a lot. (Age 9-11)

February 2019
Canterbury

It was really nice and took stuff I said seriously. (Age 12-18)

February 2019
Thanet

it made me feel stronger and believe in myself and don't let other people let me down. (Age 9-11)

January 2019
Swale

I had the freedom to voice my stress and let out my negativity and have it replaced with positivity or reassurance. (Age 12-18)

January 2019
Maidstone

I love this place so much. I dont want to leave because its so so so much fun. (Age 8 & under)

January 2019
Ashford

The therapist listened to my worries and feelings, she was very supportive and helpful towards my depression. (Age 9-11)

January 2019
Maidstone

I felt listened to and understood. Any issue I brought up was addressed well. (Age 12-18)

June 2018
Ashford

It was amazing, helped me find who I was and taught me to deal with problems better. Helped solve my own. (Aged 12-18)

June 2018
Shepway

Helped that I could speak to someone about my problems that understood how I was feeling and how I could get through them. (Aged 12-18)

June 2018
Canterbury

I want to see him every week forever. It was awesome and amazing because I liked him so much. (Aged under 8)

April 2018
Dover

I was taken seriously and spoken to as an equal, I was consistently subject to constructive comments and advice given to me in a personal and friendly way. (Age 12-18)

April 2018
Maidstone

Really nice and felt safe to talk about things. Very friendly and felt free to talk. (Aged 12-18)

April 2018
Swale

I could discuss my issues and be listened to and was given advice on how to improve my issues. (Aged 12-18)

March 2018
Dover

Provided very good and helpful responses and listened to what I had to say and took my thoughts and feelings seriously. (Age 12-18)

February 2018
Canterbury

She always listened and took things seriously. (Aged 9-11)

February 2018
Swale

I was listened to and given help and advice to help me feel better. (Aged 12-18)

February 2018
Tunbridge Wells

I could let all my feelings out and that felt good. (Aged 9-11)

February 2018
Dover

Someone actually listened to me and now I know how to deal with the problems that affected my life in negative ways. (Aged 12-18)