Kent Baby - here to support you and your baby after birth

Coronavirus (COVID-19): Information about our service

In response to COVID-19, the way we provide our service has changed but don’t worry; we are still here if you need us.

You can contact your local health visiting team via their duty line if you have any questions, or are worried about yourself or your child’s health and wellbeing. Details of how to contact local teams can be found on our Health Visiting Service page. Our health visiting service has put together some useful information for parents - please see our Kent Baby frequently asked questions including information on the support available to you. Please see our guidance on how we can video call using Skype, WhatsApp or AccuRX.

Keep up-to-date with the latest information, read our page on Coronavirus.

Once you have had your baby, our health visiting service will see you for a new birth visit from around day 10-14 and can offer you support right up until your baby grows up and starts school.

We have a duty health visitor who is available Monday to Friday, 9am to 5pm who can talk to you about any concerns you may have or support you to access the right service. You can find the contact details in your red book or contact your local team.

If you would like to find out what happens to personal information held about you, please read our patient leaflet. You can also read our privacy policy for more information.

Looking for breastfeeding support?

We’re right #BesideYou - if you’re struggling, need motivation, have questions or simply want to meet other women breastfeeding.

Visit WeAreBesideYou.co.uk

Your comments

May 2018

Each time I have called the service, the team has been incredibly responsive and supportive. My calls have always been returned promptly if the team was not immediately available and the advice imparted has been extremely helpful and pragmatic. I have had several anxieties along the way such as putting our son in nursery at 7 months, how to transition him from breast to bottle etc etc and the advice at each stage has been so useful.

In a world where there is so much contradictory information on the internet, it is so reassuring to know that a team of professionals is on hand that have first-hand experience of your issues.

I just wanted to thank you all for the support and reassurance that you have given me as a new mum with no immediate family on hand to call upon. I’d be lost without you!