Adult Epilepsy Nursing Team

Counselling, education and support for people living with epilepsy.

Whitstable and Tankerton Hospital

0300 123 1570

Northwood Road, Whitstable, Kent CT5 2HN

Monday to Friday, 9am to 5pm

The phone number is an answer messaging service which is accessed by the medical secretaries regularly throughout the day and messages are then relayed electronically to the nurses.

Who we are

We are a team of specialist epilepsy nurses who have had additional training so that we can support people with epilepsy to live with their condition. The nurses are supported by experienced medical secretaries.

What we do

Our service is delivered through nurse-led clinics and in certain situations also home visits. We offer counselling, education and support for people living with epilepsy who have experienced seizures within the year prior to referral. We offer individual care plans for all patients over 18-years-old and specific care plans for women during pregnancy.

We work closely with patients and their family/carers, consultant neurologists and GPs. We believe that people with epilepsy should be fully involved in all decisions made in relation to their condition, supporting them to manage their epilepsy.

We provide a comprehensive assessment of the person’s epilepsy, offering education, advice and support to help achieve seizure control or optimal control. We are able to review medication, supporting with any medicine changes and in some cases prescribing epilepsy medications. We can also refer to other services and help with any concerns our patients may have about going to work or studying.

An additional aspect of the service is to offer rescue medication training on the use of Buccal Midazolam to help prevent prolonged seizures and to reduce hospital admissions.

Our service can be found in 20 locations across Kent resulting in appointments being offered as close to patients homes as possible. Patients can also phone the epilepsy nursing service about their condition, if advice is needed between appointments with either the epilepsy nurse or consultant neurologist. This often results in fewer visits to the GP. We are available between 9am and 5pm Mondays to Fridays.

How do you use this service?

You need to be referred by a consultant neurologist (via your GP). If you need advice on how to be referred please phone our number above.

Your stories

Your comments

November 2017
Tonbridge Wells

Attentive service.

November 2017
Gravesend

Extremely helpful, gives a lot of advise on other services. Feel calm and understand your condition.

November 2017
Medway

Was given more support while pregnant and aftercare has been brilliant - can't fault the team.

November 2017
New Romney

Always happy with visit, feel like I get listened to and care to joint decisions to best way forward.

October 2017
Margate

The service is very friendly, informative and very supportive. They have enabled me to make some better life decisions as a result.

October 2017
Maidstone

Everything is always explained perfect. All very good.

October 2017
Gravesend

Specialist nurse made me feel comfortable and explained things very well.

October 2017
Medway

Always a friendly and warm experience.

September 2017
Maidstone

Very informative, extra research and help was also given.

September 2017
Medway

Fantastic service.

September 2017
Margate

I feel less lonely with it. I think you give me wonderful care.

September 2017
Canterbury

This is a great service that would benefit expansion. Valuable service with a wealth of practical information.

August 2017
Dover

It has made it easier for me, knowing there is someone to talk to.

August 2017
Ramsgate

Very thorough, very helpful. Put my mind at rest

August 2017
Medway

I would recommend the service 100%. Always nice to know there is someone to contact for help and advice when needed.

August 2017
Tonbridge

Given me advice on what the best things to do and to ensure my safety and my babies safety.

August 2017
Deal

Keep going - the service is making a real difference to my life and my wife's life.

August 2017
Gravesend

Helpful, good for explaining more about condition and ways to overcome it. Really good advice.

August 2017
Dover

Excellent service - flexible supporting people with learning disability well, making reasonable adjustments.

July 2017
Gravesend

Friendly, efficient service.

July 2017
Margate

A very friendly and efficient service. Stephanie delivers a high level of care in an easy to understand way.

July 2017
Ramsgate

I'm feeling someone understands and is explaining the issues I have to me. I've been made to feel assured I will get the help I need

July 2017
Medway

The care is outstanding and really supportive wherever needed, in every aspect of living with epilepsy and your life.

July 2017
Dartford

I was seen on time. Nurse very attentive and compassionate to my needs.

June 2017
Canterbury

Outstanding support!

June 2017
Ramsgate

She is very helpful and always listens and takes the time to get to know the patient.

June 2017
Dartford

It's nice to see someone who is actually listening.

June 2017
Margate

It is useful to have someone to listen to me and understand how I feel. Not just giving me medical advice but being caring and asking me about my feelings is so lovely.

May 2017
Medway

Made life more easy and giving more confidence dealing with someone who actually understands.

May 2017
Margate

Was extremely reassuring and very helpful.

May 2017
Canterbury

Feel support is very useful. Helpful advice always provided.

April 2017
Sevenoaks

Happy, friendly environment. I felt comfortable and everything explained was easy to understand.

April 2017
Ashford

You are a fabulous service.

March 2017
Sittingbourne

I find my epilepsy nurse, Sean, a very helping, caring and supportive man. I would definitely recommend to friends and family if needed.

March 2017
Dartford

I got answers to a lot of questions that I didn't understand before. I could be open about all things. The nurse's attitude is outstanding.

March 2017
Margate

Very good experience, made to feel welcome, very friendly atmosphere.

March 2017
Sevenoaks

I was greeted with a warm welcome. I was given clear understanding of my epilepsy and the way things work with medication. I felt more settled.

February 2017
Romney Marsh

So helpful - takes a lot of worry away after seeing the epilepsy nurse.

February 2017
Canterbury

Very easy to converse with and Stephanie helps to keep me calm and understand what is going on with my epilepsy. Stephanie also makes me feel confident to ask any question.

February 2017
Medway

Nurse is very good. Has supported me to improve my seizures. Nurse is very knowledgeable.

January 2017
Medway

Always good feedback and great advice.

January 2017
Tonbridge

Been given good advice with medication dose. I feel supported with my condition and I know the epilepsy nurse is there whenever I need.

December 2016
Medway

Very good information and very helpful. Very friendly and a lovely lady.

December 2016
Gravesend

Excellent advice and really helpful. Debbie understood my questions and gave me good information that I needed.

November 2016
Romney Marsh

Appointments are relaxed and not rushed. Opportunity to discuss concerns in detail.

November 2016
Dover

The staff and in this case Epilepsy Nursing Team are friendly empathetic, professional and caring. All you could ask for in a delicate situation.

November 2016
Tonbridge

Andy was very supportive and very helpful. Would definitely recommend this to a friend. I've learnt a lot from Andy about my disability which is very helpful.

November 2016
Ramsgate

The service is invaluable. I always feel listened to, heard and supported.

October 2016
Tonbridge

I found the meeting really helpful, lots of tips and useful information.

October 2016
Dartford

Debbie is a great lady who has gone out of her way to help me, even visiting me at home when I am unable to come and see her.

September 2016
Medway

Excellent care and advice given at all times.

September 2016
New Romney

The service and support is very friendly and helpful.

August 2016
Gravesend

Feel very comfortable talking about my daughter's epilepsy with the consultant. Very helpful.

August 2016
Canterbury

The lady is very polite and caring. Takes note of everything and understands. Helps me in every way she can.

July 2016
Romney Marsh

My son's epilepsy is difficult to manage. He has differing types of epilepsy, which require trying different approaches to his medication. Being his only carer, I find this service invaluable in being able to speak to a specialist at any time.

July 2016
Tonbridge

Highly professional service.

July 2016
Ramsgate

Very information and helpful. Compassionate at all times.

June 2016
Folkestone

Very helpful. Open and transparent communication. A good session and able to know and understand good structure of plan and guidance. Excellent.

June 2016
Medway

Fantastic, flexible, reliable and professional service that makes a real difference to people's lives.

June 2016
Ramsgate

I feel the service and the staff are amazing and always make me feel supported and I could not ask for a better service.

May 2016
Tonbridge

The advice I've been given was invaluable and I've been able to have the time to discuss my fears and my hopes for the future treatment of my care.

May 2016
Gravesend

There's help on hand whenever needed.

April 2016
Medway

Very professional help. Good advice, understanding and caring.

April 2016
Gravesend

I feel happier knowing I can speak to someone if I need to.

April 2016
Folkestone

She is very helpful and makes everything easy to understand.

March 2016
Dartford

Very contactable and on hand with useful advice when needed.

March 2016
Medway

I get answers for all my questions. Review was done in plenty of time so we had time to discuss all issues.

January 2016

Very informative, reassuring and helpful. (Maidstone)

January 2016

It's nice to talk about it regularly - it really helps me. (Gravesend)

January 2016

Always been supportive and informative. (Dartford)