Community liaison

Who we are

We are a community liaison team based at Pembury and Maidstone hospitals to provide a link between community services and other healthcare services such as accident and emergency, acute hospitals and social care providers, including private care homes.

What we do

The team aims to prevent unnecessary admission into acute hospitals by identifying patients attending accident and emergency department who could be managed in the community. We refer patients to, and liaise with, the appropriate community healthcare and social team.

The team also advises acute hospitals on the correct care pathway for patients being discharged and provide a point of contact and liaison between community and acute care.
The team educates residential care home staff in how to manage clients and can access nursing advice. We work to help people remain in their own home during a short acute illness and at the end of their life.

How do you use this service?

You need to be referred by a GP or healthcare professional.