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20 July 2021

Putting patients and carers at the heart of care

Kent Community Health NHS Foundation Trust is the first community health trust (non-mental health NHS trust) to sign up to the Triangle of Care (TOC).

Being members of the TOC will give the trust an opportunity to demonstrate a real commitment to working with carers to make sure they are recognised as an integral part of the care planning process, involved in decision-making about service development and that our staff are able to work with carers to identify and access the support they need.

Ali Carruth, KCHFT Director of Participation, Experience and Patient Engagement, said: “By joining the TOC membership scheme, we are committing to changing the culture of the organisation to one that is carer inclusive and supportive.

“We will do this by completing self-assessments for all our services, both in our in-patient and community services, in partnership with carers. The self-assessments will highlight what needs to change to make sure carers are part of the core business of the trust. I am proud we have signed up to this scheme.”

Our Patient and Carer Partnership Team are leading on this work in collaboration with the Quality Improvement Team and the Carers Involvement Steering Group.

Our partner organisations are Involve Kent, Carers Support East Kent and IMAGO.